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ChatGPT Reviews for 2025

Individuals, teams, & organizations seeking AI-backed productive
Verified
User Score:
4.8/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is ChatGPT?

ChatGPT is a conversational AI platform developed by OpenAI that enables users to interact with advanced language models to write, brainstorm, learn, and automate tasks. It offers an intuitive interface both in browser and via mobile apps, allowing human-like dialogue and creative assistance.

The platform supports a wide range of use cases , from summarizing meetings and generating code to image generation and research assistance.Different subscription tiers unlock expanded model access (e.g., GPT-5.1), higher data limits, and business-oriented features like collaboration workspaces and enterprise security.

 

Found in these Categories

Best For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal

ChatGPT Pricing

Starting From:
$ 20 /month
Pricing Model: Subscription
ChatGPT is free to use. OpenAI launched a new subscription plan called ChatGPT Plus, which will be available for $20/month. Users will receive several benefits: general access to ChatGPT, even during peak times, faster response times, and priority access to new features and improvements.
Free Trial
Free Version

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ChatGPT Features

  • AI/Machine Learning
  • Multiple Data Sources
  • Live Chat
  • Chatbot
  • Chat Transcript
  • Multi-Language
  • Natural Language Search
  • API
  • Mobile App
  • Conversational chat interface
  • Natural language understanding
  • Text generation
  • Code generation
  • Image generation
  • File upload support
  • Spreadsheet analysis
  • Voice input
  • Voice with video mode
  • Web search integration
  • Custom GPTs (user-created models)
  • Project workspace creation
  • Deep research capabilities
  • Multi-turn context support
  • Multi-platform access (web, iOS, Android)
  • Collaborative workspace (teams)
  • Admin console (business tier)
  • SAML single sign-on (business tier)
  • MFA / multi-factor authentication
  • Encryption at rest and in transit
  • Business tool connectors (Slack, Google Drive etc.)
  • Context window expansion (enterprise)
  • Model access scaling (GPT-4o, GPT-5.1)
  • Cable-less agent mode (automation)
  • No-training-on-customer-data setting (business)
  • Compliance controls (SOC 2, ISO standards)
  • Custom data retention policies (enterprise)
  • Analytics & usage tracking
  • Memory & context management
  • Unlimited messages (in higher tiers)

ChatGPT Integrations

  • Zapier

    Data Integration Software

User Sentiment - ChatGPT Reviews

4.8/5
Based on 2,755,394 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Natural Language Understanding

    Users frequently commend ChatGPT for its capacity to comprehend and produce human-like responses. It can handle a wide range of topics and respond appropriately, making it valuable for both casual and professional interactions.

  • Versatility

    ChatGPT’s versatility shines as it performs tasks like writing, editing, and summarizing, making it a valuable tool for a wide range of users, from students to professionals.

  • Ease of Use

    Many reviewers appreciate the user-friendly interface and the ease with which they can interact with ChatGPT. The straightforward design allows even non-technical users to utilize its capabilities effectively.

  • Efficiency

    The speed at which ChatGPT generates responses is often mentioned positively. Users find that it can quickly provide answers and solutions, which is particularly beneficial for tasks requiring immediate assistance.

  • Continuous Improvement

    Users note that ChatGPT has demonstrated significant progress over time. Updates have addressed previous limitations and improved overall performance, which is valued by long-term users.

Areas for Improvement
  • Contextual Understanding

    Some users report that ChatGPT sometimes struggles to maintain context in long conversations, leading to slightly off-topic or repetitive responses.

  • Complex Queries

    While ChatGPT is skilled with general inquiries, it may struggle with highly specialized or technical questions, resulting in less accurate responses.

  • Handling Ambiguity

    There are times when ChatGPT’s responses to unclear questions lack the depth or clarity users expect, so enhancing its ability to handle ambiguity would improve its overall effectiveness.

  • Limitations on Sensitive Topics

    ChatGPT sometimes avoids or gives generic responses to sensitive or controversial topics, which can limit the depth of its responses in certain discussions, although this is understandable from a safety perspective.

  • Dependency on Input Quality

    The quality of ChatGPT’s output depends heavily on the clarity and specificity of the input it receives. Users have noted that vague or poorly phrased questions can lead to subpar responses, highlighting the importance of precise input.

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ChatGPT Company Details

Company Name

OpenAI Inc.

Headquarters

United States

Website

openai.com

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ChatGPT Frequently Asked Questions

To use ChatGPT effectively, start by clearly stating your goal or question—this gives the model a strong context. If the answer doesn’t meet your needs, provide feedback or ask a follow-up question so the chatbot refines its response.
Supporting details:

  • ChatGPT supports free-form text (and in some versions voice or image) interaction so you can ask it to draft content, debug code, summarize documents or brainstorm ideas.
  • A good practice: supply any relevant inputs (text, file-upload, image) so the model can tailor its reply, and then ask for refinements (e.g., “make it shorter”, “focus on X”, “translate into Romanian”).
  • Be aware of limits in the free version: slower response, fewer “uploads”, fewer advanced features (per the pricing page)

Yes, ChatGPT offers a free tier that gives you access to the basics of the product without subscription cost.
Supporting details:

  • The pricing page lists a Free plan: “Intelligence for everyday tasks” under “Free / month” with limitations such as slower image generation, limited uploads, etc.
  • So you don’t need to pay to try ChatGPT; you simply sign up and use it under the free plan.

ChatGPT Plus is the paid individual plan that offers access to advanced features and improved performance.
Supporting details:

  • On the pricing page, “Plus – More access to advanced intelligence” is listed under Pricing. The specific dollar amount is shown as “/ month” but that placeholder means you should check the site for your region.
  • The Plus plan includes: advanced reasoning with model “GPT-5.1” (according to the page), expanded messaging/uploads, faster image creation, more memory & context, custom GPTs etc.

To cancel your ChatGPT subscription (e.g., the Plus plan), you would go to your account’s billing or subscription settings and choose “Cancel” or “Manage plan”. Once cancelled, your subscription will not renew and you’ll revert to the free tier at expiration.
Supporting details:

  • The official pricing page has a “Have an existing plan?
  • While the exact click-path may vary by region/device, the support or billing section of the site will show the steps.

ChatGPT was publicly released on November 30, 2022 by OpenAI.
Supporting details:

  • The blog post “Introducing ChatGPT” is dated November 30 2022.
  • Other timeline sources confirm the public release date.

ChatGPT was created by OpenAI, developed as a sibling model to their InstructGPT work.
Supporting details:

  • The “Introducing ChatGPT” post states: “We’ve trained a model called ChatGPT which interacts in a conversational way… a sibling model to InstructGPT”.
  • OpenAI’s main website lists ChatGPT among their core products.

Yes,if you regularly use ChatGPT for heavier tasks, need faster / enhanced model access, or want to leverage uploads/images/agents, then Plus can be worth the cost. If you only use the tool casually, the free tier may suffice.
Supporting details:

  • Plus offers “advanced reasoning”, “expanded messaging and uploads”, faster image creation, more memory/context, etc.
  • As with any upgrade, value depends on your usage: if you hit the free tier’s limits, or rely on new capabilities (file uploads, custom GPTs, image tools) then the upgrade gives clear benefit.

Yes, ChatGPT offers image-generation capabilities.
Supporting details:

  • The overview page states: “Ask ChatGPT to create images using a simple sentence or detailed paragraph.”
  • On pricing page, image creation is listed under Plus: “Expanded and faster image creation”.
  • Note: image generation may have limits depending on plan (free vs paid) and region.

To delete your ChatGPT account, go to your account settings/privacy section, select “Delete account” or “Deactivate account”, follow the prompts and confirm. After deletion your account data and access will be removed per OpenAI’s policy.
Supporting details:

  • While the official site doesn’t show the full step-by-step in the pricing page excerpt, generally account deletion is available under the user’s settings. If you don’t find it, check the Privacy Policy or Help/Support section.
  • Always confirm what data will be retained or removed (e.g., conversation history) as per OpenAI’s policies.

If your chats have been automatically archived (they leave the main chat list and move to an archive view), you can access them by opening the sidebar/chat list and selecting the “Archived” or “Show all chats” view in ChatGPT.
Supporting details:

  • The overview mentions ChatGPT keeps a conversation history unless you opt out of training.
  • Note: If you manually delete chats or clear history they may not be retrievable unless you have exported them.

Yes, ChatGPT implements strong safety and usage policies – but “safe” does not mean perfect: you still need to use it responsibly and check outputs carefully.
Supporting details:

  • OpenAI’s Usage Policies outline a wide range of prohibited uses (harassment, self-harm facilitation, illicit behaviour, privacy violations).
  • The introductory page for ChatGPT mentions it can admit mistakes and has limitations; users should fact-check.
  • So while OpenAI has established safeguards, you should treat it as an assistant, not an infallible authority.


There’s no official way to get ChatGPT Plus entirely for free (outside of promotional offers) — the Plus subscription is paid.
Supporting details:

  • The pricing page shows the Free tier and a paid Plus tier.
  • If you find a “free trial” offer, verify it through OpenAI’s official channels; be careful of third-party claims.
  • For many users, the Free tier may cover their needs.

To cite ChatGPT, treat it similarly as any large language model or interactive tool. In your work, you should reference: ChatGPT version, date of interaction, prompt, and retrieval date.
Supporting details:

  • Because ChatGPT generates dynamically and content may change, proper citation helps maintain traceability.
  • You might write something like: “Response generated by OpenAI’s ChatGPT (GPT-5.1) on 20 November 2025 via openai.com/chatgpt/overview”.
  • If it’s used for academic or professional work, check institution guidelines for citing AI-generated content.


ChatGPT works by using a large language model (LLM) trained to generate human-like responses in conversational format; you send a prompt, the model processes it and returns an answer.
Supporting details:

  • The “Introducing ChatGPT” blog explains: “We trained this model using supervised fine-tuning… we mixed the dialogue dataset with the InstructGPT dataset… then used reinforcement learning from human feedback (RLHF)…”
  • The overview also highlights features: you can type or talk, upload files/images, ask for analysis, and ChatGPT uses its reasoning capability, memory, web search (in some modes) etc.
  • The system isn’t perfect – OpenAI lists its limitations (factually incorrect responses, sensitivity to phrasing, etc.).

To delete your chat history in ChatGPT, go to your conversation list or settings, select the chat(s) you want removed, choose “Delete” or “Clear history”, and confirm. This will remove them from your view and (depending on policy) may stop them being used for training.
Supporting details:

  • ChatGPT’s free and paid tiers mention that unless you opt-out, conversations may be used to improve models.
  • If you want full control over data retention, you should check the account/data settings for deletion and opt-out preferences.

ChatGPT is used for a wide variety of tasks: getting information, writing or editing text, brainstorming, learning new topics, summarizing documents, debugging code, creating images, planning tasks and more.
Supporting details:

  • The overview page lists examples: writing, brainstorming, editing, summarizing meetings, generating or debugging code, automating tasks.
  • The usage-study by OpenAI shows that among consumer usage, the primary conversation topics are: Practical Guidance, Seeking Information, and Writing (together ~80 % of all messages).

In supported tiers/modes of ChatGPT you can upload images (or files) as part of a prompt: for example an image file, then ask “What’s in this image?”, “Generate ideas based on this image,” or “Add text to this image”.
Supporting details:

  • The overview page says: “Take or upload an image and ask ChatGPT about it.”
  • The pricing page indicates that the Plus tier supports “uploads” (implying images/files) with expanded capacity.
  • Note: depending on your plan, device, and region, the feature may be enabled or roll-out may be partial.

To change your ChatGPT (OpenAI account) password: log into your account, go to “Settings” or “Security”, locate the “Change password” option, enter your current password and new password, and confirm. If you signed in via Google/Microsoft authentication, you may need to change via that provider.
Supporting details:

  • While not explicitly detailed in the pricing/overview pages, standard account management applies for many web apps.
  • If you can’t change password (e.g., using single-sign-on via Google), check the linked provider account.
  • For security best practices: use a strong unique password, enable MFA (multi-factor authentication) if available.

About the Authors

Ana Maria Constantin |

Writer

Ana Maria Constantin

CMO @ Tekpon

Chief Marketing Officer
Ana Maria Constantin, the dynamic Chief Marketing Officer at Tekpon, brings a unique blend of creativity and strategic insight to the digital marketing sphere. With a background in interior design, her aesthetic sensibility is not just a skill but a passion that complements her expertise in marketing strategy.
Cristian Ciulei |

Editor

Cristian Ciulei

CTO & Co-Founder @ Tekpon

Lead Code Architect
Cristian Ciulei is the CTO and co-founder of Tekpon. He has a strong technical background and extensive experience in web development, including proficiency in HTML5, CSS3, JavaScript, PHP, and Google Cloud Services.

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