Forethought
Forethought Reviews
& Product DetailsWhat is Forethought?
Forethought is a conversational AI for customer support automation. The platform comprises tools that help resolve simple questions instantly, predict, prioritize & route, easily access knowledge, unlock proactive insights, and protect customer data.
Built on real NLP and NLU, Forethoughts AI learns continuously to ensure the best customer experience possible. For example, administrators can use the AI-enabled tool to analyze sentiments, tag, and direct cases to relevant agents.
To summarize, Forethought’s SupportGPT™ platform allows teams to categorize and resolve repetitive tickets automatically. It streamlines customer services across industries, from e-commerce to SaaS, FinTech, Real Estate, Travel, and more.
Found in these Categories
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Forethought Technologies
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Located In
United States
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Website
forethought.ai
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
To see Forethought pricing, you must schedule a demo and ask for a custom quote.
- AI/Machine Learning
- Chatbot
- Communication Management
- Configurable Workflow
- Customer Experience Management
- For eCommerce
- For Sales Teams/Organizations
- Natural Language Processing
- Natural Language Search
- Predictive Analytics
Additional Features
- AI/Machine Learning
- Activity Dashboard
- Alerts/Notifications
- CRM
- Chat/Messaging
- Collaboration Tools
- Customer Service Analytics
- Customizable Branding
- Engagement Tracking
- Incident Management
- Knowledge Base Management
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sentiment Analysis
- Support Ticket Management
- Support Ticket Tracking
- Tagging
- Third-Party Integrations
- Workflow Management
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HubSpot CRM
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Salesforce CRM
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Freshdesk
Help Desk Software
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HubSpot Service Hub
Help Desk Software
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