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Close Pricing
Close CRM offers a transparent, feature-rich pricing structure tailored to fit businesses at every stage—from solo operators to structured enterprise teams.
Pricing spans four user plans: the Solo plan at $9/user/month (annual billing) or $19/month (monthly); Essentials at $35/user/month annually (or $49/month); Growth at $99/user/month annually (or $109/month); and Scale at $139/user/month annually (or $149/month).
Each tier layers on additional capabilities—Essentials builds unlimited contacts and core CRM functionality, Growth introduces workflows, Power Dialer, and AI Email Assistant, while Scale adds role-based access, predictive dialing, and call coaching tools.
A 14‑day free trial with full access is available for all plans, requiring no credit card.
Annual billing saves approximately 35%, making long-term use more cost-effective.
This tiered setup ensures teams can select a plan aligned with their size, automation needs, and governance requirements.
Close Plans
Essentials Plan
- Unlimited contacts & leads
- Multiple pipelines
- Advanced lead & activity filters
- Built-in email, calling & SMS
- Centralized inbox & task list
Solo Plan
- Everything in Essential, but:
- Limited to 1 user
- Limited to 10k leads
Growth Plan
- Everything in Essentials plus:
- Automated workflows
- Power Dialer
- AI Email Assistant
- Custom Activities
Scale Plan
- Everything in Growth plus:
- Role-based access & permissions
- Lead visibility rules
- Predictive Dialer
- Unlimited call recording
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Table of Contents
Close CRM pricing is designed to support high-velocity sales teams with four feature-rich tiers – Solo, Essentials, Growth, and Scale – each tailored to different team sizes, outreach strategies, and automation goals.
Each plan includes a 14-day free trial with full access (no credit card needed). Annual billing saves about 35% compared to monthly.
Add-ons like premium phone numbers and AI Call Assistant enhance dialing capabilities, while role-based permissions and lead visibility support structure-sensitive teams.
Here’s everything you need to know about Close CRM pricing, plans, feature differences, and how to choose the right tier for your sales team.
Plan Details & Pricing
Solo Plan
- $19/user/month (monthly) or $9/user/month (billed annually)
- Includes: Email, calling, SMS, pipelines, tasks
- Limit: 1 user, 10K leads, no workflows
- Best for: Individual users or solo entrepreneurs with light CRM needs.
For individual users managing their own leads and pipelines. Includes email/SMS/calling, task lists, pipeline tracking—but capped at 10K leads and no workflows. Great for lightweight CRM needs.
Essentials Plan
- $49/user/month (monthly) or $35/user/month (billed annually)
- Includes: Unlimited leads, pipelines, contact/email filters, built-in communication tools, task management
- Best for: Small teams that want to centralize outreach but don’t yet need automation.
Geared toward small teams. Offers unlimited leads, pipelines, contact/email filters, and centralized communication. Automations and workflows are excluded. A solid entry-level team CRM.
Growth Plan
- $109/user/month (monthly) or $99/user/month (billed annually)
- Includes: Everything in Essentials plus workflows, Power Dialer, AI Email Assistant, custom activities, lead enrichment, 1 additional org
- Best for: Scaling teams that rely on automation and follow-up efficiency.
Most chosen plan by scaling teams. Adds automated workflows, Power Dialer, AI Email Assistant, custom activities, and enrichment credits. One free additional organization included. Ideal for teams that need automation and faster follow-up.
Scale Plan
- $149/user/month (monthly) or $139/user/month (billed annually)
- Includes: Everything in Growth plus predictive dialer, unlimited recordings, lead visibility rules, custom roles, call coaching, custom objects
- Best for: Regulated industries, multi-layered teams, international or multi-brand teams.
Supports structured teams needing compliance, control, and advanced coaching. Includes everything in Growth plus lead visibility rules, role-based permissions (Admin, Super‑User, User, Restricted User), predictive dialer, unlimited call recordings, custom objects, and call coaching capabilities.
Annual Billing Savings: Up to 35% OffClose offers and estimated 35% discount when billed annually. For example, Growth drops from $109/user/month to $99/user/month when billed yearly, saving teams hundreds yearly.
If you are planning long-term usage, the annual plan delivers significantly more value.
🔧 Close CRM Add-Ons & Permissions
Close CRM enhances its core CRM capabilities with optional add-ons and advanced user management features. These extras allow growing teams to customize their environment, boost call productivity, and manage multiple business units – all within the same platform.
📞 Premium Phone Numbers – $19/line/month
Need more control over your business calling experience? The Premium Phone Number add-on turns Close into a full-featured phone system with:
- Lead-based call routing – Direct inbound calls to the right rep based on lead ownership.
- Personalized phone menus (IVR) – Guide callers using custom greetings and options.
- Round-robin routing – Distribute calls evenly among your team to ensure fair lead handling.
This feature is ideal for sales teams managing high call volumes or multiple departments.
🤖 AI Call Assistant – $50/month + $0.02/min
Free up your reps from note-taking with AI Call Assistant. This add-on helps improve rep efficiency and post-call follow-through:
- Automatic call transcriptions in any language
- Summarized action items for quick follow-ups
- Talk time analysis to coach reps on listening and engagement
Available to all users on your Close account. It’s especially useful for training and performance tracking.
🏢 Additional Organizations – $50/month/org
Each Close account includes 2 organizations by default. If your team operates across multiple units, business entities, or sandbox environments, you can add extra orgs for $50/month each. This ensures complete data and process separation.
Users on Growth and Scale plans receive one additional organization for free.
🔐 Role-Based User Permissions
Advanced user access control is available in the Scale plan. Close defines four standard user roles across all plans:
- Admin, Super-User, User, Restricted User (default roles)
- Create custom roles and visibility logic with Scale
- Critical for regulated or hierarchical teams
In the Scale plan, you can also customize roles and enforce lead visibility rules by user groups or access levels—ideal for large or regulated teams.
These add-ons and permissions let you tailor Close CRM to your business structure, helping you scale without losing control.
Free Trial & Cancellation Policy
Every plan includes a 14-day free trial, no credit card required. You get full access to Close’s features including workflows, calling, email, SMS, integrations, and AI tools.
Downgrades apply at the next billing cycle. Upgrades take effect immediately. Cancel anytime from your dashboard—access continues until the end of your billing term. Be sure to export data before leaving.
🔐 Close CRM Features by Plan: What You Get
Here’s a quick Close CRM pricing comparison based on features and role limitations:
| Feature | Solo | Essentials | Growth | Scale |
|---|---|---|---|---|
| Leads limit | 10,000 | Unlimited | Unlimited | Unlimited |
| Workflows | ❌ | ❌ | ✅ | ✅ |
| Custom Fields | Basic | 25 fields | 250 fields | 250+ fields + objects |
| Call recordings retention | 7 days | 7 days | 7 days | Unlimited |
| Role-based access/custom roles | ❌ | ❌ | ❌ | ✅ |
| Lead visibility rules | ❌ | ❌ | ❌ | ✅ (per role settings) |
Plan Comparison for 5–10 Users
For teams of this size:
- Essentials costs $175–$490/month but lacks workflows.
- Growth (~$495–$1090/month) adds automation and faster outreach—yielding more productivity.
- Scale (~$695–$1490/month) offers compliance, control, and coaching but may exceed needs unless you require granular oversight.
Essentials is good enough to get started. Growth is built for reps. Scale is built for managers.
💡 Most teams with 5–10 users choose the Growth plan for its automation and productivity tools. Start Free Trial!
🌍 Best Close CRM Plan for International Teams
| Requirement | Essentials | Growth | Scale |
|---|---|---|---|
| Region-based org separation | ❌ | One free secondary org | Multiple orgs, role-based user access |
| Lead visibility control | Not available | None | Customizable visibility based on roles |
| Automation for outreach | ❌ | ✅ | ✅ |
| Compliance & governance | Basic filtering | None | Full control over permissions and visibility |
International teams benefit from Growth for its secondary organization support; moving to Scale is beneficial for multi-region compliance, advanced lead visibility, and team isolation.
📈 Close CRM Pricing Analysis: What’s Worth It for Your Team
Close CRM’s pricing scales thoughtfully with feature complexity. Essentials gives you core CRM tools affordably, but automation is key, and Growth unlocks that power.
Automation tools like workflows, Power Dialer, and AI assistance transform outbound-heavy teams. Scale gives structured governance with advanced roles and custom visibility rules—perfect for regulated or international setups. Annual billing is more cost-effective.
With a no-risk trial, you can try full capabilities before committing.
Compared to tools like Pipedrive or Zoho CRM, Close is purpose-built for outbound-heavy teams who value speed, automation, and in-app calling.
Overall, Close delivers deep CRM value built for outbound sales teams seeking productivity, structure, and control.
Final Takeaway
Close CRM offers a range of pricing plans designed to fit teams of all sizes, from solo founders to global sales organizations:
- Solo Users & Freelancers: The Solo Plan is perfect for individuals who need core CRM functionality with lead limits and basic outreach tools at an affordable price.
- Small to Midsize Teams: The Essentials Plan provides unlimited leads, built-in calling, and centralized workflows—ideal for growing teams that need to streamline collaboration.
- Sales Teams Scaling with Automation: The Growth Plan introduces automation, Power Dialer, and AI tools to improve outreach performance and rep efficiency.
- Enterprises & Global Teams: The Scale Plan adds role-based permissions, predictive dialing, lead visibility, and custom reporting for organizations that require structure, compliance, and visibility across regions.
All plans come with a 14-day free trial, allowing you to explore the features and determine the best fit for your business.
Ready to scale your sales team with smarter workflows? Try Close CRM free for 14 days today.
No credit card. No commitment. Just 14 days to see if Close fits.
Choosing Close means fewer tabs, more calls, and faster follow-ups. Whether you’re solo or scaling globally, there’s a plan built to grow with your pipeline.
Close CRM pricing starts at $19/user/month on the Solo plan, with higher tiers going up to $149/user/month for the Scale plan. Monthly billing is available for all plans, but annual billing provides a ~35% discount, reducing the cost to as low as $9/user/month on Solo. Each plan supports different sales team sizes and feature needs.
With annual billing, Close CRM costs:
- Solo: $9/user/month
- Essentials: $35/user/month
- Growth: $99/user/month
- Scale: $139/user/month
All prices are billed annually per user. The Solo plan is best for individuals, while Scale supports complex teams with roles, permissions, and advanced coaching tools.
Yes, the Power Dialer is included in the Growth and Scale plans. It helps reps call through lists faster by automatically dialing the next number. This boosts productivity and reduces downtime. It’s not included in Solo or Essentials, which only offer basic built-in calling.
Yes. Close CRM offers a 14-day free trial with full access to all features—no credit card required. During the trial, users can test emails, calling, SMS, workflows, and reporting. It’s a great way to evaluate the platform before committing, and includes access to support.
Absolutely. Close runs a Startup Program offering up to 60% off for the first year on select plans. Eligibility typically includes:
- Under $2M in funding
- Less than $1M in annual revenue
- Not a current Close customer
- Participation in a listed accelerator, VC, or partner network
More info is available through Close’s Startup Program page or by request.
Close integrates with tools like Zapier, Slack, Gmail, Outlook, and Zoom, as well as custom APIs and webhooks for advanced workflows. These integrations allow seamless connection with marketing, support, or productivity platforms to automate and centralize operations.
Yes. All plans include predefined user roles like Admin, Super-User, User, and Restricted User. However, custom roles and lead visibility rules are exclusive to the Scale plan, making it ideal for teams with layered permissions or regulatory requirements.
You can cancel or downgrade at any time in your account settings. Downgrades take effect at the end of the current billing cycle. Upgrades are applied immediately. If you cancel, you’ll retain access until the period ends. Close recommends exporting your data beforehand if leaving the platform.
