Close
Close Reviews
& Product DetailsWhat is Close?
Close is a CRM (Customer Relationship Management) software designed for growth-oriented startups and small businesses. It offers features to streamline sales processes, increase productivity, and close deals faster. It provides a fast setup process, allowing users to import leads and contacts easily. Furthermore, it offers all-in-one selling capabilities, integrating with email, calendar, calling, SMS, and Zoom. Users can automate outreach through Sequences and follow-up reminders, improving response rates and achieving a quick return on investment.
The CRM software includes advanced communication features such as email, call, and SMS functionalities, as well as synchronization with email and calendar. This tool also offers automation capabilities, enabling customized outreach based on lead criteria. Reporting features help sales teams make data-driven decisions and optimize their sales funnels.
It integrates with various tools through native, no-code, and Zapier integrations. It also provides integration links to access additional lead context from other websites and tools. With its focus on speed, productivity, and customization, Close aims to help businesses grow revenue quickly.
Found in these Categories
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Close
-
Located In
United States
-
Website
close.com
Starting from:
$119 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This amaizing tool has three pricing plans. Startup at 119 USD, Professional at 329 USD, and Enterprise at 749 USD. Each plan increases in the number of users, as well as features, along with the price.
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Marketing Automation
- Contact Database
- Customer Database
- Campaign Analytics
- Campaign Management
- Collaboration Tools
- Communication Management
- Contact Management
- Customizable Templates
- Customizable Reports
- Customizable Forms
- Customizable Fields
- Customizable Branding
- Customer Segmentation
- Dashboard
- Data Import/Export
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Contract/License Management
- Forecasting
- Lead Capture
- Lead Qualification
- Lead Segmentation
- Lead Nurturing
- Lead Management
- Lead Generation
- Lead Distribution
- Monitoring
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Prospecting Tools
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Reporting
- Real-Time Data
- Referral Tracking
- Calendar/Reminder System
- Reporting & Statistics
- Sales Reports
- Sales Forecasting
- Sales Pipeline Management
- Segmentation
- Task Management
- Task Scheduling
- Template Management
- Territory Management
- Workflow Management
Additional Features
- Appointment Scheduling
- Audience Targeting
- Auto-Dialer
- Batch Processing
- CRM
- Calendar Sync
- Calendar/Reminder System
- Drip Campaigns
- Call Center Management
- Call Conferencing
- Deal Management
- Call List Management
- Call Monitoring
- Campaign Personalization
- Campaign Segmentation
- Channel Management
- Click Tracking
- Client Management
- Commission Management
- Computer Telephony Integration
- Configurable Workflow
- Data Synchronization
- Email Monitoring
- Email Tracking
- Engagement Tracking
- Field Sales Management
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- On-Demand Recording
- Online Voice Transmission
- Performance Management
- Personalization
- Pipeline Reports
- Predictive Dialer
- Prioritization
- Process/Workflow Automation
- Queue Management
- ROI Tracking
- Real Time Monitoring
- Real Time Notifications
- Recording
- Relationship Tracking
- Reporting/Analytics
- Routing
- SMS Messaging
- Sales Activity Management
- Sales Trend Analysis
- Search/Filter
- Self Service Portal
- Shared Contacts
- Signature Management
- Target Account Identification
- Third Party Integrations
- Visual Analytics
- Voice Mail
- Web-based Deployment
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Ease of Use
Users across different age groups have found Close CRM to be intuitive and easy to navigate, facilitating a smooth transition from other CRM tools and enabling efficient daily operations.
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Sales Productivity
The platform has been credited with significant increases in sales productivity, with one team reporting up to a 50% increase in personal sales after implementation. The ability to save time and streamline sales processes is highly valued.
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Effective Communication Tools
Close CRM offers a seamless platform for communication through various channels, including email, calls, and SMS, which has been effective for sales endeavors.
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Customization and Features
The ability to add custom fields, direct calling from the software, and automated task creation are among the features that users appreciate for improving reporting and overall ease of use.
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Support for Cold Calling
Specifically praised for its support in cold calling activities, Close CRM integrates well with workflows that involve emailing through other platforms and then transferring successful leads for cold calling within Close
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Technical Issues with Firewalls
Initial setup encountered difficulties with firewalls, indicating the need for better support or guidance during the transition process.
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User Interface (UI) Flow
Some users feel that the UI can get chaotic, suggesting that improvements could make the system even easier to learn and use.
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Policy Management Features
There’s a desire for more built-in features for ongoing policy management to avoid having to use additional tools for this purpose.
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Duplicate Contact Handling
The platform does not automatically detect duplicates when importing contacts from CSV files, which can lead to unnecessary clutter.
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Cost for Startups
Although Close CRM offers a range of valuable features, some startups find the cost challenging, indicating a potential need for more flexible pricing options for smaller businesses.
Disclaimer
Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.
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