ConnectWise Control
ConnectWise Control Reviews
& Product DetailsWhat is ConnectWise Control?
ConnectWise Control is a remote support solution that allows businesses to resolve customer queries through remote monitoring. Using AES-256 encryption and two-factor authentication, it allows agents to remotely access clients’ devices via session codes or email invitations and shield them from online risks.
Users can view connection activity, session events, or recently active technicians on the included administrative dashboard, and they can download created reports in various formats. Professionals can also add numerous technicians to an active session using remote desktop software to work together as a team to solve customer problems. It comes with a mobile application for controlling virtual sessions, executing commands, and message consumers.
Additionally, employing annotation tools to control desktops and highlight particular regions of the shared screen makes it easier for managers to run remote meetings.
In conclusion, ConnectWise Control is an industry-specific remote support, access, and meeting solution that is quick, dependable, and secure. Customization, unattended access, remote help, remote computer, remote meeting, support for mobile devices, and extensions are among its capabilities.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
ConnectWise
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Located In
United States
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Website
connectwise.com
Starting from:
$34 /user/month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
ConnectWise Control offers flexible pricing plans to fit businesses of any size, starting at $34 for one user that can make one connection. There are two tools available - Support and Access. A Free 14-day trial, with no credit card required, is available.
- Access Control/Permissions
- Chat
- Collaboration Tools
- Diagnostic Tools
- File Management
- File Transfer
- Mobile Access
- Multiple Monitor Access
- Real-Time Chat
- Screen Recording
- Remote Access/Control
- Remote Printing
- Reporting/Analytics
- Screen Sharing
- Session Transfer
- Troubleshooting
Additional Features
- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Attendee Management
- Audit Management
- Communication Management
- Compliance Management
- Customizable Branding
- Customizable Reports
- Data Import/Export
- Desktop Virtualization
- Discussions/Forums
- Email Management
- Email Reminders
- File Sharing
- Help Desk Management
- Internal Meetings
- Live Chat
- Meeting Management
- Monitoring
- Multi-Channel Communication
- Presentation Streaming
- Projections
- Queue Management
- Recording
- Remote Monitoring & Management
- Remote Support
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Search/Filter
- Self Service Portal
- Session Recording
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Two-Factor Authentication
- Unattended Access
- User Management
- Video Chat
- Video Conferencing
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