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ESET PROTECT Platform Reviews for 2025

Cloud-first XDR cybersecurity platform.
Premium Seller
User Score:
4.3/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is ESET PROTECT Platform?

ESET PROTECT Platform is a unified cybersecurity ecosystem built for modern endpoint security and extended detection and response (XDR). It offers modular protection across endpoints, servers, mobile devices, email, cloud apps, and more through a single console—delivered via cloud or on-premises to suit different organizational needs.

The platform is powered by ESET’s LiveSense technology, a multi-layered defense combining machine learning, cloud-based reputation (LiveGrid), and over 30 years of threat intelligence. Key modules include modern endpoint protection, advanced threat defense, full disk encryption, mobile threat defense, mail and cloud app security, vulnerability & patch management, and optional AI Advisor and managed detection & response services.

ESET PROTECT enables proactive breach prevention with capabilities for detecting ransomware, phishing, zero-day exploits, fileless attacks, and persistent threats. Higher tiers unlock XDR visibility and response via ESET Inspect, enhancing root cause analysis and remediation across networked environments.

Real-world uses include centralized control of device security, encryption compliance, email protection, and managed patching. The platform supports both cloud and local deployment models, offering streamlined management, audit readiness, and flexibility for growing businesses and enterprise environments.

Found in these Categories

Best For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise

ESET PROTECT Platform Pricing

Starting From:
$ 211 /year
Pricing Model: Subscription
Get 20% OFF
ESET PROTECT Platform offers a 30‑day free trial and tiered subscriptions starting with ESET PROTECT Entry at $211/year (cloud) or around $569.50 for a 3‑year license. Upgraded packages like Complete cost $338.50/year and Elite comes with custom pricing. It combines XDR, encryption and MFA.
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ESET PROTECT Platform Features

  • API
  • Access Controls/Permissions
  • Antivirus
  • Audit Trail
  • Vulnerability Scanning
  • AI/Machine Learning
  • Whitelisting/Blacklisting
  • Anomaly/Malware Detection
  • Application Management
  • Firewalls
  • Allow/Block List
  • Anti Spam
  • Application Control
  • Asset Management
  • Endpoint Intelligence
  • Malware Detection
  • Reporting/Analytics
  • Spam Analysis
  • Spam Detection
  • System Isolation

User Sentiment - ESET PROTECT Platform Reviews

4.3/5
Based on 4,333 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Low Resource Usage

    “powerful protection while still being incredibly light on system resources” – G2. Users and testers consistently praise ESET for maintaining high performance without bogging down systems – a major plus for endpoint-heavy environments.

  • Centralized, Intuitive Dashboard

    G2 reviewers love the “easy to manage all devices from one dashboard,” including seamless remote deployment, visibility, and reporting. Capterra notes also commend its “quick threat response” and effective endpoint protection.

  • Comprehensive End-to-End Features

    ESET PROTECT covers everything from basic antivirus and firewall to advanced modules: disk encryption, patch and vulnerability management, cloud/security app protection, and XDR in higher tiers.

  • Strong Technical Support

    Gartner Peer Insights reviewers report “great technical and sales support”, and eSecurity Planet rated customer support 5/5.

  • Flexible Deployment Options

    Supports both cloud and on-prem management, with cross-platform compatibility (Windows, macOS, Linux, Android, iOS).

Areas for Improvement
  • Disk Encryption Impact

    Some report slower startup times on machines using full disk encryption, particularly when policy count is high.

  • Missing Advanced EDR/XDR Features

    Compared to top-tier enterprise platforms, ESET lacks some sophisticated quarantine/isolation and threat remediation options.

  • Limited Training & Tutorials

    Admins cite a need for more training materials like video tutorials and step-by-step guidance.

  • Reporting & Scheduling Gaps

    Some sysadmin feedback notes that reporting tools and scheduled task management could be more intuitive.

  • Independent Test Results Mixed

    While solid in-house detection, ESET’s independent MITRE testing performance lags behind leaders.

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ESET PROTECT Platform Company Details

Company Name

ESET

Headquarters

United States

Website

www.eset.com

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ESET PROTECT Platform vs. Similar Products

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ESET PROTECT Platform Frequently Asked Questions

Top features span across all tiers:

  • Modern Endpoint Security: multilayered defense including anticryptominer, ransomware shield, and UEFI scanner
  • XDR & Threat Hunting: available in Elite, MDR; boosts visibility and breach response with ESET Inspect
  • Vulnerability & Patch Management, Mail Server Security, Mobile Threat Defense, Ransomware Remediation (starting at Complete)
  • Cloud or On‑Prem Console, Minimal system footprint, Global threat intelligence

ESET PROTECT is powerful—but some trade-offs include:

  • Advanced features (like XDR, patch management, MDR) require higher-tier subscription.
  • On‑prem deployments need internal infrastructure and IT resources.
  • Complex enterprise rollout may need professional services.
  • Limited offline installation options for subscription-based tiers.

Overall, its benefits often outweigh the added complexity.

ESET Endpoint Protection refers to the individual antivirus/antimalware software installed on PCs, servers, and mobile devices. ESET PROTECT, on the other hand, is the centralized management platform (cloud or on‑prem) that allows you to deploy, monitor, configure policies, and manage all endpoints from one console.

ESET and Norton are both renowned cybersecurity brands. ESET stands out with:

  • Lightweight architecture and negligible system impact
  • Advanced multilayer protection including UEFI, cloud ML, ransomware rollback
  • Flexible deployment (cloud or on‑prem) and granular admin controls.
  • Highly regarded threat detection in independent tests.

Norton is strong in consumer protection, but ESET is more enterprise‑grade and modular.

Yes. ESET PROTECT defends against hacking attempts via:

  • Network Attack Protection and Firewall.
  • Brute‑Force protection.
  • Exploit blocker and script‑based attack shields.
  • Centralized visibility enabling admins to detect and react to suspicious access or lateral movement.

Yes. To avoid conflicts and reduce system resource use, Windows Defender real-time protection is typically disabled automatically when ESET is installed. You shouldn’t need both active antivirus engines running simultaneously.

If you manage business endpoints or servers, ESET PROTECT is worth it:

  • Built for multi‑device environments with centralized tools.
  • Advanced layers like XDR, vuln/patch management, and MDR services are tough to replace.
  • If you only need basic antivirus on a few devices, a consumer solution may suffice. But for enterprise needs, ESET PROTECT is a strong investment.

Yes. ESET’s Modern Endpoint Security engine includes real‑time antivirus/antispyware, machine‑learning heuristics, and UEFI/behavioral detection, fully protecting against spyware, Trojans, adware, rootkits, and more.

Absolutely. ESET combines techniques like:

  • Cloud-powered ML + local heuristics.
  • LiveGuard sandboxing for zero‑day threats.
  • UEFI Scanner for boot-level attacks.
  • Ransomware Shield and Exploit Blocker

This multi-layer approach ensures comprehensive malware defense across devices.

ESET’s tiers offer ascending protection levels:

  • Entry: core endpoint protection + centralized management.
  • Advanced adds malware rollback and enhanced detection.
  • Complete includes vulnerability/patch management, mail and mobile defense.
  • Elite adds full XDR, threat hunting, and ESET Inspect visibility.
  • MDR/Enterprise include 24/7 managed detection and response services.
  • Go to the ESET website’s business section.
  • Request a free trial.
  • Download the cloud or on‑prem installer.
  • After deploying the Agent on endpoints, access the ESET PROTECT Console via your account URL (or login page) to manage all devices centrally.

About the Authors

Ana Maria Stanciuc

Editor

Ana Maria Stanciuc

Head of Content & Editor-in-Chief @ Tekpon

Creative Content Chief
Ana Maria Stanciuc is a highly skilled writer and content strategist with 10+ years of experience. She has experience in technical and creative writing across a variety of industries. She also has a background in journalism.
Cristian Ciulei

Writer

Cristian Ciulei

CTO & Co-Founder @ Tekpon

Lead Code Architect
Cristian Ciulei is the CTO and co-founder of Tekpon. He has a strong technical background and extensive experience in web development, including proficiency in HTML5, CSS3, JavaScript, PHP, and Google Cloud Services.

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