Klara Reviews

What is Klara?

Klara is a conversational patient engagement software designed to streamline communication between healthcare providers and patients. It centralizes various communication channels, enhances provider collaboration, and automates outreach workflows, focusing on improving patient outcomes. Klara supports multi-channel patient communication, allowing text messages, web chat, call-to-text functionality, and voicemail transcriptions, all converging in one place for ease of management.

Key features include enabling patients to self-schedule appointments, submit forms online without a patient portal, and communicating via their preferred channel. Klara also facilitates team collaboration with intelligent message routing and shared inboxes. Additionally, it offers automation tools for appointment reminders and follow-ups, maintaining a personal touch while easing manual tasks.

With a high utilization rate and HIPAA-compliant secure messaging, it simplifies patient-practice interactions, making healthcare communication more efficient and patient-friendly. It’s particularly beneficial for reducing phone call burdens, enhancing office environments, and ensuring secure, compliant patient interactions.