Locobuzz Reviews for 2025
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What is Locobuzz?
Locobuzz is a comprehensive Customer Experience Platform that revolutionizes the way brands listen, understand, and engage with their customers.
The software makes use of advanced analytics, artificial intelligence, and machine learning technologies to provide real-time insights, customer sentiment analysis, and automated responses. It’s an all-in-one tool that helps businesses manage their online reputation, improve customer service, and build stronger customer relationships.
This platform is beneficial for brands that want to streamline their social media monitoring, customer engagement, and digital customer service processes. With detailed analytics dashboards, a unified view of customer interactions across multiple channels, and the ability to automate responses to common queries, Locobuzz simplifies and enhances the customer interaction process.
This platform can be used by both small businesses seeking to improve their online presence and large corporations looking to efficiently manage vast amounts of customer data and interactions across multiple social media platforms and digital channels.
Found in these Categories
Best For
- StartUps
- Small Business
- Medium Business
- Large Enterprise
Locobuzz Pricing
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Locobuzz Features
- API
- Access Control/Permissions
- Activity Tracking
- Audience Targeting
- Automated Publishing
- Brand Tracking
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Competitive Analysis
- Contact Management
- Content Management
- Customer Engagement
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Email Management
- Engagement Tracking
- Feedback Management
- Multi-Location
- Multi-Channel Campaigns
- Negative Feedback Management
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Reputation Management
- Response Management
- Review Monitoring
- ROI Tracking
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
- Template Management
- Third Party Integrations
- @mentions
- Activity Dashboard
- AI/Machine Learning
- Alerts/Escalation
- Alerts/Notifications
- Autoresponders
- Benchmarking
- Calendar/Reminder System
- Chat Transcript
- Chatbot
- Code-free Development
- Competitor Monitoring
- Configurable Workflow
- Contact Database
- Contextual Guidance
- Customer Database
- Customer Service Analytics
- Customer Social Profiles
- Customer Support
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard Creation
- Email Alerts
- Email Marketing
- Email Tracking
- Filtering
- Influencer Tracking
- Intent Recognition
- Keyword Tracking
- Lead Attribution
- Lead Capture
- Live Chat
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Data Collection
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Predictive Analytics
- Real Time Reporting
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Reminders
- Reporting & Statistics
- Search/Filter
- Social Listening
- Social Media Monitoring
- Social Performance Management
- Speech Recognition
- Surveys & Feedback
- Tagging
- Text Analysis
- Trend Analysis
- Visual Analytics
- Widgets
- Workflow Management
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