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Microsoft 365 Reviews for 2025

Cloud collaboration and file sharing application suite
User Score:
4.7/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Microsoft 365?

Microsoft 365, formerly known as Office 365, is a cloud-based suite of productivity tools designed to facilitate collaboration and enhance productivity for individuals and businesses. It includes well-known applications such as Word, Excel, PowerPoint, Outlook, OneDrive, and Teams, which integrate seamlessly to provide a unified experience.

With Microsoft 365, users can create, edit, and share documents in real time, ensuring smooth collaboration regardless of location. OneDrive offers secure cloud storage, enabling users to access files from any device and ensuring data is always backed up and protected. Teams enhances communication through chat, video conferencing, and file sharing, making remote work and team collaboration more efficient.

Microsoft 365 is available in various plans to meet different needs. For home use, there are plans that offer essential productivity tools and storage. Business plans range from solutions for small businesses to comprehensive enterprise plans that include advanced security and compliance features, making it suitable for organizations of all sizes. Educational institutions can benefit from specialized plans that support collaborative learning environments.

Key benefits include automatic updates, which ensure users always have the latest features and security enhancements, and extensive integration capabilities, allowing Microsoft 365 to work well with other tools and services. Overall, Microsoft 365 provides a robust and flexible solution for modern work and education environments, fostering productivity and collaboration across various devices and platforms.

To sum up, there is barely any limitation to this version of Microsoft and the ecosystem built around it. As an enterprise, this solution will cover both the security need of your business and give you all the means to align and increase productivity across the organization with the right software.

Found in these Categories

Best For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal

Microsoft 365 Alternatives

Microsoft 365 Pricing

Starting From:
$ 6.99 /user/month
Pricing Model: Subscription
Microsoft 365 offers several pricing plans: Microsoft 365 Family at $99.99/year or $9.99/month for up to six people, Microsoft 365 Personal at $69.99/year or $6.99/month for one person, and Office Home & Student 2021 as a one-time purchase at $149.99. All plans include premium features, and a free trial is available.
Free Version

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Microsoft 365 Features

  • File Sharing
  • To-Do List
  • Calendar Management
  • Chat/Messaging
  • Scheduling
  • Document Capture
  • Full Text Search
  • Task Progress Tracking
  • Email Management
  • Search/Filter
  • Event Management
  • Notes Management
  • Document Generation
  • Live Chat
  • Activity Tracking
  • Real-Time Notifications
  • Audit Trail
  • Document Management
  • Mobile Access
  • Templates
  • Appointment Management
  • Image Editing
  • Customizable Templates
  • Team Calendars
  • Response Management
  • Calendar/Reminder System
  • Archiving & Retention
  • Alerts/Notifications
  • Two-Way Audio & Video
  • Multiple Projects
  • Reporting/Analytics
  • File Transfer
  • File Management
  • Offline Access
  • Productivity Tools
  • Collaboration Tools
  • Brainstorming
  • Multiple Format Support
  • Document Automation
  • @mentions
  • Communication Management
  • Contact Management
  • Inbox Management
  • Presentation Tools
  • Document Storage
  • Multi-Language
  • Office Suite
  • Video Streaming
  • Reminders
  • Conferencing
  • Video Support
  • Data Visualization
  • Discussions/Forums
  • Video Conferencing
  • Commenting/Notes
  • Version Control
  • Secure Data Storage
  • Address Book
  • Email Templates
  • Email Monitoring
  • Data Synchronization
  • Real-Time Updates
  • Room Booking
  • Two-Factor Authentication
  • Task Management
  • Meeting Management
  • Booking Management
  • Remote Access/Control

User Sentiment - Microsoft 365 Reviews

4.7/5
Based on 13,531,927 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Comprehensive Suite of Tools

    Microsoft 365 is praised for its extensive applications, which cater to various business needs, including document creation, data analysis, presentations, and communication. Users find it convenient to have a suite where tools integrate well.

  • Seamless Collaboration and Cloud Access

    With cloud storage in OneDrive and collaboration tools like Microsoft Teams, Microsoft 365 enables real-time collaboration across documents, spreadsheets, and presentations, making it easier for teams to work remotely.

  • Regular Updates and New Features

    Many users appreciate Microsoft’s commitment to updates. Microsoft frequently introduces enhanced security features, additional functions, and improved usability, which helps businesses stay current with evolving tech standards and productivity needs.

  • Strong Security Features

    Microsoft 365’s security measures, including multi-factor authentication and data encryption, receive positive feedback, particularly from enterprise users. These features provide peace of mind when handling sensitive data.

  • Cross-Device Compatibility

    Users find working across devices (PCs, Macs, tablets, and smartphones) beneficial. The consistency of the experience across different platforms allows users to start a document on one device and finish it on another seamlessly.

Areas for Improvement
  • Complex Licensing and Pricing

    Microsoft 365’s pricing structure is frequently mentioned as confusing, especially for smaller businesses. Users would appreciate more transparent pricing models and the option to pay only for the services they actively use.

  • Performance Issues on Lower-End Devices

    Some users report that Microsoft 365 applications can be resource-intensive, causing slow performance on older or lower-spec devices, which may be problematic for smaller businesses with limited hardware budgets.

  • Learning Curve for New Users

    While Microsoft 365 is user-friendly for those familiar, new users often find the full functionality overwhelming. A streamlined onboarding experience and improved tutorials could help.

  • Occasional Syncing Delays

    Despite strong cloud integration, some users note occasional delays in file syncing across devices or within Teams, which can be frustrating during time-sensitive projects.

  • Limited Offline Access for Some Features

    Users working in environments with unreliable internet connections express frustration that some features and applications don’t function as effectively offline, reducing the suite’s flexibility in certain situations.

Leave a Review

Tell us your opinion about Microsoft 365 and help others make informed decisions.
Account creation required to leave a review.
Shelly Thomas
Ceo @ Cold steel

What do you like best about Microsoft 365

This software gets better with every new release. I love Microsoft always have and always will. I would love to be one of their beta testers.

What would you improve about Microsoft 365

AI that can fill out everything and print or email on demand. Currently the AI is so limited it's not as much helpful.

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Microsoft 365 Company Details

Company Name

Microsoft

Headquarters

United States

Website

www.office.com

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