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NinjaOne

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Verified, optimized for fast response, and a trusted software solution
Tekpon Score
8.9

NinjaOne Pricing

NinjaOne offers a dynamic, per-device pricing model tailored for IT departments and Managed Service Providers (MSPs). This review explores their flexible pricing structure, including custom quotes based on endpoints managed, various add-ons, and promotional discounts.

Users can take advantage of a 14-day free trial, free onboarding, and comprehensive support, with no hidden fees.

NinjaOne’s robust features include endpoint management, patch management, mobile device management, remote control, and security integrations.

Discover how NinjaOne’s transparent and scalable pricing can enhance your IT operations.

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Ana Maria Constantin

NinjaOne Pricing Review

NinjaOne offers flexible, per-device pricing tailored to meet the needs of various IT departments and Managed Service Providers (MSPs). Here’s a detailed breakdown of their pricing structure, trial options, and what’s included in each package.

Custom Pricing Model

NinjaOne employs a custom pricing model based on the number of endpoints managed. This tiered approach provides volume discounts, ensuring cost efficiency as your business scales.

  • Endpoint Management: Comprehensive toolset for monitoring and managing IT assets.
  • Patch Management: Quickly identify and remediate vulnerabilities.
  • Mobile Device Management: Secure and manage Android and Apple devices.
  • Remote Control: One-click control for remote support.
  • Endpoint Backup: Secure backup solutions for distributed endpoints.
  • Integrations: Options to bundle with third-party software like TeamViewer, Webroot, Bitdefender, and more.

NinjaOne Pricing Insights: User-Reported Costs

Users around the web mentioned that NinjaOne’s pricing for a setup of 250 devices showcases a comprehensive suite of tools designed for IT and MSP professionals and ranges in between the following lines. NinjaOne’s cost structure is segmented by feature-specific offerings, providing flexibility based on business needs.

The NinjaOne Advanced Pro plan, which includes Remote Access, is priced at $3.00 per device monthly. For a network of 250 devices, the annual cost totals $9,000. Complementing this is the Unlimited Ticketing Techs feature, allowing support management without limiting the number of active technicians. This add-on costs $0.50 per device monthly, amounting to $1,500 annually for 250 devices.

To enhance IT documentation, NinjaOne offers a Documentation module for $0.40 per device monthly. For 250 devices, this adds $1,200 per year to the subscription, a helpful investment for organized, efficient document management.

In the data backup space, NinjaOne includes a Server License backup option at $30 per server monthly for up to 10 servers, adding $3,600 per year. Cloud storage is offered at $6 per TB per month for up to 100 TB, with an annual cost of $7,200.

For security, NinjaOne provides integration with SentinelOne Complete, priced at $3.10 per device monthly (totaling $9,300 per year) and an optional Managed Detection and Response (MDR) add-on, SentinelOne Vigilance, at $2.10 per device monthly (or $6,300 annually).

NinjaOne’s pricing model allows for scalability while maintaining robust features that meet a range of IT management needs, offering a clear path for businesses to optimize costs with essential tools for IT operations.

Add-ons and Integrations

Customers can choose from various add-ons to enhance their NinjaOne experience, including:

  • TeamViewer
  • Splashtop
  • Webroot
  • Bitdefender
  • Malwarebytes
  • StorageCraft

These integrations can be bundled for discounted rates and consolidated billing, providing significant cost savings.

Promotional Discounts

NinjaOne periodically offers promotions, rebates, referral discounts, and other sales incentives. Long-term commitment discounts are also available for customers who sign extended contracts.

Free Trial and Onboarding

Free Trial

NinjaOne offers a 14-day free trial to help potential customers experience the full functionality of their platform without any commitment. This trial period allows users to test endpoint management, patch management, mobile device management, and more.

Onboarding and Support

  • Free Onboarding & Training: NinjaOne provides free onboarding and training sessions to ensure a smooth transition and effective utilization of their software.
  • Local Support: Customers benefit from 100% free local support, available to assist with any issues or questions.
  • No Hidden Fees: Unlike some competitors, NinjaOne does not charge for implementation or support, ensuring transparent and straightforward pricing.

Included Features

Endpoint Management

NinjaOne’s endpoint management solution offers a comprehensive set of tools designed to monitor and manage all your IT assets from a single pane of glass. This includes:

  • Real-time monitoring and alerts
  • Automated maintenance and patching
  • Detailed reporting and analytics

Patch Management

Keep your systems secure and up-to-date with NinjaOne’s patch management tools, which offer:

  • Automated patch deployment
  • Vulnerability assessment
  • Customizable patch schedules

Mobile Device Management

Manage and secure mobile devices seamlessly with features such as:

  • Remote wipe and lock
  • Device inventory and tracking
  • Policy enforcement and compliance

Remote Control

NinjaOne’s remote control capabilities enable efficient support and troubleshooting with:

  • One-click remote access
  • File transfer and chat
  • Session recording

Endpoint Backup

Ensure data integrity and availability with NinjaOne’s backup solutions, which include:

  • Automated backup schedules
  • Secure, encrypted storage
  • Easy restoration processes

Security Integrations

Enhance your security posture by integrating with leading security solutions, providing:

  • Antivirus and anti-malware protection
  • Endpoint detection and response
  • Comprehensive threat management

NinjaOne Pricing Review Conclusion

NinjaOne’s flexible, per-device pricing model and comprehensive feature set make it an attractive choice for IT departments and MSPs. With no hidden fees, free onboarding and support, and a variety of add-ons, NinjaOne provides a cost-effective and efficient solution for endpoint management and IT operations. Keep in mind that the informational pricing comes with customers that have requested an offer from NinjaOne and it might be different in your case.

NinjaOne offers a flexible, per-device pricing model tailored to the specific needs of businesses. While exact pricing isn\’t publicly listed, the cost varies based on factors such as the number of devices managed and the selected features. For instance, in August 2024, a configuration for 250 devices included:

  • NinjaOne Advanced Pro (with Remote Access): $3.00 per device monthly, totaling $9,000 annually.
  • Unlimited Ticketing Techs: $0.50 per device monthly, amounting to $1,500 annually.
  • Documentation Module: $0.40 per device monthly, equating to $1,200 annually.
  • Backup Server License: $30.00 per server monthly for 10 servers, totaling $3,600 annually.
  • Cloud Storage: $6.00 per TB monthly for 100 TB, amounting to $7,200 annually.
  • SentinelOne Complete (Security Integration): $3.10 per device monthly, totaling $9,300 annually.
  • SentinelOne Vigilance (MDR Add-on): $2.10 per device monthly, equating to $6,300 annually.

These figures illustrate how costs can accumulate based on selected services and device counts. For the most accurate and current pricing tailored to your organization\’s requirements, it\’s recommended to contact NinjaOne directly. They offer a 14-day free trial, allowing you to evaluate their services before committing

NinjaOne does not publicly list pricing to avoid interfering with partners’ pricing strategies and to protect their margins. For specific pricing details, customers are encouraged to request a custom quote.

Pricing is based on the number of endpoints managed, with tiered discounts available for higher volumes. Integration add-ons and promotional discounts also influence the final cost.

No, NinjaOne prides itself on transparent pricing with no hidden fees for training, support, or implementation.

To get a custom quote, visit the NinjaOne Pricing Page and fill out the contact form with your details.

Authors

Ana Maria Constantin

Writer

Ana Maria Constantin

CMO @ Tekpon
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Chief Marketing Officer

Ana Maria Constantin, the dynamic Chief Marketing Officer at Tekpon, brings a unique blend of creativity and strategic insight to the digital marketing sphere. With a background in interior design, her aesthetic sensibility is not just a skill but a passion that complements her expertise in marketing strategy.
Alina Maria Stan

Editor

Alina Maria Stan

COO & Co-Founder @ Tekpon
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Lead Generation Master & Affiliation Strategist

Alina Maria Stan is the COO and Co-Founder of Tekpon, where she has utilized her expertise in SaaS, software promotion, and lead generation since July 2020. Her role involves media buying and extensive software branding, contributing significantly to Tekpon's market presence.

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