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Atera Reviews

& Product Details

What is Atera?

Atera is an all-in-one remote monitoring & management and Professional Services Automation platform that provides IT professionals with remote access, visibility, and control over their networks and devices, allowing them to work smarter and faster. It provides RMM Software, Remote Access, IT Automations, Patch Management, Scripting, Ticketing, and Reporting features.

Built for IT professionals, it has a built-in Helpdesk and reporting system. It offers patch management for all your software on Windows or OSx. Also, you can integrate it with Splashtop and AnyDesk, for your remote access needs. The pay-per-technician model allows IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks and allowing them to focus on the most critical work.

Furthermore, Atera now integrates with Open AI (ChatGPT’s creators) for quick and seamless script creation and execution, saving IT professionals time and opening up a world of new automation possibilities.

Found in these Categories

Best For

All-in-one RMM and PSA platform.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name


  • Located In


  • Website

Starting from:

$169 /user/month

Pricing Model: Subscription

Pricing Details:

Atera pricing is divided into two main categories: IT Department & MSPs, and each category has four pricing plans with monthly & yearly subscription options. The cost for IT Departments starts at $149/mo per technician, billed annually, or $169/mo monthly. On the other hand, the price for MSPs begins at $99/mo per technician, billed annually, or $119/mo billed monthly. A FREE 30-day trial is available with no credit card required.

  • Access Controls/Permissions
  • Approval Process Control
  • Asset Tracking
  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Dashboard
  • IT Asset Database Creation
  • Inventory Management
  • Issue Auditing
  • Maintenance Management
  • Mobile Access
  • Network Monitoring
  • Network Wide Management
  • Asset Policy Management
  • Real-time Alerts
  • Remote Access/Control
  • Server Monitoring
  • Supplier Management
  • Support Ticket Management
  • User Management
  • Workflow Configuration

Additional Features

  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anti Virus
  • Application Management
  • Asset Lifecycle Management
  • Automated Routing
  • Automatic Backup
  • Audit Trail
  • Automatic Patch Deployment
  • Automatic Scans
  • Availability Management
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billable Items Tracking
  • CMDB
  • CPU Monitoring
  • CRM
  • Call Center Management
  • Capacity Management
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Compliance Management
  • Customer Support
  • Customizable Branding
  • Credential Management
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Visualization
  • Deployment Management
  • Diagnostic Tools
  • Document Management
  • Document Storage
  • Email Management
  • Email Monitoring
  • Event Logs
  • File Sharing
  • File Transfer
  • For MSPs
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • Help Desk Management
  • IT Reporting
  • Incident Management
  • Internet Usage Monitoring
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Maintenance Scheduling
  • Monitoring
  • Multiple User Accounts
  • Network Analysis
  • Patch Management
  • Patch Prioritization
  • Network Resource Management
  • Patch Testing
  • Performance Metrics
  • Performance Monitoring
  • Real-Time Analytics
  • Real-Time Data
  • Problem Management
  • Real-Time Monitoring
  • Real-Time Notifications
  • Proposal Generation
  • Real-Time Reporting
  • Real-Time Chat
  • Quotes/Estimates
  • Real-time Updates
  • Release Management
  • Remediation Management
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Session Transfer
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Threshold Alerts
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Workflow Management


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