OneHash Chat
OneHash Chat Reviews
& Product DetailsWhat is OneHash Chat?
OneHash Chat is a dynamic live chat tool designed for business development, offering a comprehensive solution for managing online customer interactions. It’s highly rated across various platforms, indicating its effectiveness in enhancing customer engagement. This software integrates seamlessly with chatbot platforms like Rasa and Dialog Flow, enabling automated interactions with potential customers across multiple platforms, which helps in lead generation and conversion.
The user interface of OneHash Chat is clean and intuitive, making it easy for businesses to initiate and manage conversations. It supports rich message types like cards, forms, and carousels, ensuring a superior customer service experience. OneHash Chat is not just about external communication; it also streamlines internal team interactions with features like shared inboxes and private notes.
OneHash Chat stands out for its ability to centralize communication, integrating with various social media platforms and third-party apps like Slack, Shopify, and Stripe. This centralization makes it easier to manage customer inquiries and internal discussions. The software’s automation features are a significant time-saver, handling tasks like agent assignment and customer service inquiries.
In summary, OneHash Chat is an all-in-one customer assistance chat tool that enhances business communication, streamlines management, and automates tasks to improve efficiency and customer satisfaction.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
OneHash, Inc.
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Located In
United States
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Website
onehash.ai
Starting from:
$27 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
OneHash Chat offers three pricing tiers: Starter (Free) with 2 agents, 3 inboxes, unlimited chat, and 90 days of chat history. Pro at $27/month (or $270 annually) includes unlimited agents, inboxes, and chat history. The Enterprise plan requires direct contact for details like audit logs and dedicated servers. All plans come with a 14-day free trial.
- API
- Activity Dashboard
- Auto-Responders
- Contact Management
- Customizable Branding
- Email Management
- File Sharing
- Multi-Channel Communication
- Real Time Analytics
- Real Time Notifications
- Surveys & Feedback
- Transcripts/Chat History
- Workflow Management
Additional Features
- Real-Time Chat
- Live Chat
- Feedback Management
- Configurable Workflow
- Alerts/Escalation
- Activity Tracking
- Chatbot Integration
- Single Sign On
- Search/Filter
- Proactive Chat
- Call Center Management
- Chatbot
- Automated Customer Service
- Application Management
- Customer Database
- Website Integration
- Interaction Tracking
- Real Time Data
- Access Controls/Permissions
- Private Notes
- Data Import/Export
- Alerts/Notifications
- Real-time Consumer-facing Chat
- Canned Responses
- Knowledge Base Management
- Widgets
- Multiple User Accounts
- Communication Management
- Help Desk Management
- Engagement Tracking
- Social Media Integration
- Reporting & Statistics
- Multi-Platform Support
- Real Time Monitoring
- Customer History
- Agent Assignment Automation
- SSL Security
- Customer Communication
- Rich Message Types
- Self Service Portal
- Customizable Fields
- Third Party Integrations
- Role-Based Permissions
- Social Media Integration
- Tagging
- Event Triggered Actions
- SMS Messaging
- Chat/Messaging
- Shared Inboxes
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Third-Party App Integration
- Customer Segmentation
- Document Storage
- Macros/Templated Responses
- Reporting/Analytics
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WooCommerce
eCommerce Software
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Slack
Team Collaboration Software
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Stripe
Payment Processing Software
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Shopify
eCommerce Software
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Calendly
Scheduling Software
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Gmail
Email Management Software
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WordPress
Content Management Systems
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Microsoft Outlook
Email Management Software
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Twilio
SMS Marketing Software
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Webflow
Website Builders Software
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ChatGPT
Artificial Intelligence Software
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