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SevenRooms Reviews for 2025

Restaurant Guest Experience & Retention platform.
Tekpon Score:
4.3/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is SevenRooms?

SevenRooms is a comprehensive restaurant management platform designed to streamline operations and enhance the guest experience. It offers a wide range of features that enable restaurants to manage reservations, guest profiles, waitlists, and table seating efficiently.

The main feature is its reservation management system. It allows restaurants to accept and manage reservations across various channels, such as phones, websites, and mobile apps. The platform provides real-time availability updates, automated confirmations, and customizable reservation rules, helping optimize table occupancy and enhance guest satisfaction.

Additionally, it offers guest profile management, enabling restaurants to create detailed profiles for their customers. This includes capturing guest preferences, dietary restrictions, and special occasions. These profiles enable personalized service and targeted marketing campaigns to enhance guest loyalty and drive repeat business.

Found in these Categories

Best For

  • Small Business
  • Medium Business
  • Large Enterprise

SevenRooms Pricing

Starting From: Custom
Pricing Model: Subscription
SevenRooms offers customizable pricing tailored to the specific needs of each business. With a flexible approach, businesses can choose the features and services they require, ensuring that they pay for what they need to optimize their operations and enhance the guest experience.
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Free Version

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SevenRooms Features

  • Booking Management
  • CRM
  • Contact Management
  • Customer Management
  • Online Booking
  • Point of Sale (POS)
  • Reporting/Analytics
  • Reservations Management
  • Sales Reports
  • Table Management
  • Wait List Management
  • API
  • Activities Booking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Mobile Access
  • Mobile Alerts
  • Booking Notes
  • Communication Management
  • Promotions Management
  • Public Waitlist
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Rate Management
  • Registration Management
  • Customer Segmentation
  • Customer Support
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Electronic Payments
  • Email Alerts
  • Email Management
  • Lead Management
  • Loyalty Program
  • Email Marketing
  • Email Reminders
  • For Restaurants
  • Group Reservations
  • Guest Experience Management
  • Interaction Tracking
  • Marketing Automation
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Payment Processing
  • Performance Metrics
  • Prioritization
  • Reporting & Statistics
  • SMS Marketing
  • SMS Messaging
  • Self Check-in/Check-out
  • Social Media Integration
  • Summary Reports
  • Surveys & Feedback
  • Table Management
  • Third Party Booking

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SevenRooms Company Details

Company Name

SevenRooms

Headquarters

United States

Website

sevenrooms.com

Claim Status

Claimed by the Company Owner

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