TeamViewer
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TeamViewer Reviews
& Product DetailsWhat is TeamViewer?
TeamViewer is a powerful remote access software that enables users to remotely access and control computers or mobile devices from anywhere in the world, provided they have an internet connection. It supports a wide range of use cases, including real-time collaboration through screen sharing, remote printing to local devices, secure file sharing, and session recording for training or future review.
The platform ensures secure and reliable communication with end-to-end encryption and two-factor authentication, offering peace of mind for sensitive operations. Compatible with Windows, macOS, Linux, iOS, and Android, TeamViewer also includes customization options and software integrations to enhance its functionality.
Recently, TeamViewer introduced advanced AI features such as Session Insights, which automatically document support sessions with detailed summaries, and Session Analytics, providing actionable insights into support patterns and team efficiency. These capabilities help IT teams automate repetitive tasks, optimize workflows, and improve knowledge sharing.
Trusted by businesses of all sizes, TeamViewer is a feature-rich, secure, and innovative solution for remote access and support needs.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
TeamViewer Germany GmbH
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Located In
Germany
- Website teamviewer.com
Starting from:
$24.90 /month, billed annually
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
TeamViewer pricing comprises plans for Single Users, Teams, and Enterprises. It offers a free version for non-commercial use, which includes basic features such as remote control and file sharing. The paid versions come in different tiers based on the number of concurrent users and devices, with prices ranging from $24.90 to $229.90 per month, with annual billing.
TeamViewer Remote Access
TeamViewer Business
TeamViewer Premium
- Access Control/Permissions
- Chat
- Collaboration Tools
- Diagnostic Tools
- File Transfer
- Mobile Access
- Real-Time Chat
- Remote Access/Control
- Remote Printing
- Reporting/Analytics
- Screen Sharing
- Screen Recording
- Session Transfer
- Troubleshooting
Additional Features
- AI Session Insights
- AI Session Analytics
- API
- Alerts/Notifications
- Assignment Management
- Attendee Management
- Calendar Management
- Commenting/Notes
- Communication Management
- Contact Management
- Document Management
- Drag & Drop
- File Sharing
- Internal Meetings
- Live Chat
- Meeting Management
- Meeting Room Booking
- Monitoring
- Personalization
- Presentation Streaming
- Presentation Tools
- Prioritization
- Private Chat
- Recording
- Reporting & Statistics
- Scheduling
- Surveys & Feedback
- Two-Factor Authentication
- User Management
- Video Conferencing
- Video Management
- Whiteboard
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Cross-Platform Compatibility
TeamViewer works seamlessly across multiple platforms, including Windows, macOS, Linux, and mobile devices, which makes it highly versatile for users in various industries.
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Ease of Use
Users consistently praise TeamViewer for its user-friendly interface. It is easy to install and provides straightforward access to remote devices, which is especially appreciated by users helping less tech-savvy clients or family members.
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Strong Security Features
The software offers secure connections with password-protected access, which is highly valued by businesses dealing with sensitive data.
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Reliable Performance
Many users report fast, reliable connections with minimal downtime. Features like file transfer and screen sharing work efficiently, making it a go-to tool for IT support.
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Comprehensive Remote Capabilities
Beyond simple access, TeamViewer allows for remote updates, system checks, and troubleshooting, offering significant flexibility for IT and support teams.
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Price
A common complaint is that TeamViewer’s pricing structure can be steep, especially for small businesses or individuals who use it only occasionally. Users often mention that the cost is disproportionate for their needs.
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Customer Support
Several users report slow response times from TeamViewer’s support team. Delays in resolving issues, especially billing problems, have been frustrating for some customers.
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Occasional Lag
While generally reliable, there are occasional complaints about lag or difficulty connecting, particularly when handling multiple screens or during remote sessions with less-than-ideal internet conditions.
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Timeouts in Free Version
Some users find that the free version times out too frequently, which limits its usability, particularly for extended remote support sessions.
Disclaimer
Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.
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Tell us your opinion about TeamViewer and help others.
TeamViewer is a versatile remote access tool that allows users to connect to computers or mobile devices anywhere in the world as if they were sitting right in front of them. It supports remote control, file transfer, and desktop sharing both for personal use and large-scale corporate environments.
\TeamViewer also includes features for online meetings, video conferencing, and collaboration tools, making it a comprehensive solution for remote communication and support.
TeamViewer is installed manually, requiring active download and installation. If TeamViewer is on your computer and you did not install it, it might have been installed by someone else with access to the system, such as a family member or IT administrator.
Businesses often install remote support software like TeamViewer on corporate devices to facilitate technical support and file sharing among employees.
Yes, TeamViewer is considered reliable and safe for personal and professional use. It employs robust security measures, including end-to-end encryption, two-factor authentication, and enforced password resets for risky user behaviors.
These features are in line with industry standards for data security, ensuring that remote sessions and data transfers remain protected from unauthorized access.
Using TeamViewer starts with installing the software from the TeamViewer website. After installation, open the application to obtain a unique ID and a temporary password, which you can share with another user to grant access to your computer.
The remote user will enter your ID and password on their TeamViewer interface to establish a secure connection. You can adjust settings for session quality and permissions according to your needs.
TeamViewer is used for a variety of remote access tasks including IT support, virtual meetings, and managing work from home setups. It allows IT professionals to remotely control systems to troubleshoot, while businesses use it for virtual collaborations, presentations, and training sessions.
Individuals often use TeamViewer for accessing their personal devices remotely or assisting friends and family with technical issues.
TeamViewer connects devices through the internet, creating a secure and private link between them without the need for manual configuration of firewalls or network settings. Once a connection is established, actions performed on the controlling device are transmitted to the remote device in real time.
TeamViewer uses advanced RSA and AES encryption to secure these connections against unauthorized access.
To download TeamViewer, visit the official website, go to the download section, and select the version suitable for your operating system (Windows, Mac, Linux, or mobile platforms).
Follow the on-screen instructions to complete the installation, which involves agreeing to the terms of service and selecting your intended use case (personal or commercial).
TeamViewer QuickSupport is a streamlined version of the software designed specifically for quick and easy remote support sessions. It’s a lightweight tool that doesn’t require installation or administrative rights on the client side, making it ideal for users who need immediate assistance without permanent software installation.
Clients simply run the QuickSupport module and provide their support partner with the ID and password displayed to establish a secure connection. This setup enables IT professionals or support staff to quickly access a remote device to diagnose issues, run updates, or configure settings, enhancing efficiency in support operations.
TeamViewer is fully optimized for Mac, providing a seamless remote access experience with capabilities akin to its Windows counterpart.
Mac users can enjoy full functionality, including remote control, file sharing, and real-time collaboration, making it an effective solution for both personal and professional use on Apple’s platform.
TeamViewer prioritizes security with features designed to protect remote connections from unauthorized access. It includes end-to-end encryption, secure data channels, and options for setting up unattended access with strong password protections.
Regular updates and patches ensure that security measures are up-to-date, making TeamViewer a safe choice for remote access software.
TeamViewer’s AI features streamline IT support by automating routine tasks and providing actionable insights.
With Session Insights, support sessions are automatically documented in detailed summaries with smart tagging, making it easier for teams to troubleshoot, hand over cases, and review resolutions.
Session Analytics offers powerful reporting dashboards to track key metrics, such as issue types and session durations, enabling teams to identify recurring problems and optimize resource allocation.
These AI capabilities improve efficiency, reduce resolution times, and enhance overall service quality.
