Home » Marketing Automation Software » Zenvia

Zenvia Reviews for 2025

An intelligent tool for creating automation flows

Tekpon Score:

4.3/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology

Need help with procurement?

Save 40% on your SaaS stack with expert guidance

Free Consultation

What is Zenvia?

Zenvia is a leading communication platform designed to enhance customer engagement through streamlined messaging services. It offers businesses the versatility to connect with their customers across a wide range of channels, including SMS, WhatsApp, Facebook Messenger, and more.

By integrating Zenvia into their communication strategies, organizations can automate conversations, customize messages, and gain insight into messaging effectiveness through analytics, making it a comprehensive solution for modern communication needs.

The benefits of Zenvia are manifold. It reduces the effort and time required to manage customer communications by providing a unified platform for all messaging needs. Moreover, Zenvia’s analytics features enable businesses to track the performance of their messaging campaigns, offering actionable insights for improvement.

Use cases for Zenvia span several industries, including retail, healthcare, finance, and education, where staying in touch with customers or stakeholders is critical. It is particularly beneficial for businesses looking to improve customer service, enhance engagement, and streamline operational communications.

Found in these Categories

Best For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise

Zenvia Pricing

Starting From:

$ 130 /month

Pricing Model: Subscription

Zenvia offers several pricing plans: Starter at $0/month, Specialist at $130/month, Expert at $390/month, Professional at $845/month, and custom Enterprise plans. Each plan includes various features and a set number of users and interactions, with additional users and interactions available for an extra fee.

Free Trial

Free Version

Looking to Save Time & Money

Audit, consolidate, and save—powered by our internal buying team. Let our experts analyze your current software stack and identify opportunities for cost savings and efficiency improvements.

Stack Audit
Cost Reduction
Expert Team

Optimize My Stack

Zenvia Features

Campaign Management
Contact Management
Customizable Forms
Data Import/ Export
Drip Campaigns
Email Marketing
Engagement Tracking
Real Time Data
Sales Analytics
SMS Marketing
Template Management
Workflow Management
2-Way Messaging
Activity Dashboard
Activity Tracking
API
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Canned Responses
Channel Management
Chat/Messaging
Contact Database
Customer History
Customer Segmentation
Customizable Templates
Feedback Management
File Sharing
Interactive Content
IVR
Knowledge Base Management
Live Chat
Marketing Automation
Mass Texting
Mobile Access
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Language
Offline Form
On-Demand Communications
Personalization
Polls/Voting
Proactive Chat
Real-Time Analytics
Real-time Consumer-facing Chat
Real-Time Monitoring
Reporting & Statistics
Reporting/Analytics
Search/Filter
Segmentation
Shortcodes
SMS Messaging
Social Media Integration
Surveys & Feedback
Transcripts/Chat History
Transfers/Routing
Unified Communications

Show All Features Hide Extra Features

Leave a Review

Tell us your opinion about Zenvia and help others make informed decisions.

Account creation required to leave a review.

Zenvia Company Details

Company Name

Zenvia Group

Headquarters

Brazil

Website

zenvia.com

Own this Software?

Zenvia vs. Similar Products

Salesforce Marketing Cloud

Score: 4.4/5

Starting From: Custom Price

Act-On

Score: 4.4/5

Starting From:

$ 900 /month

Select up to 3 Software, to enable Comparison

Compare Selected Software

Zenvia Alternatives

OneSignal

Score: 4.5/5