Zenvia
Zenvia Reviews
& Product DetailsWhat is Zenvia?
Zenvia is a leading communication platform designed to enhance customer engagement through streamlined messaging services. It offers businesses the versatility to connect with their customers across a wide range of channels, including SMS, WhatsApp, Facebook Messenger, and more.
By integrating Zenvia into their communication strategies, organizations can automate conversations, customize messages, and gain insight into messaging effectiveness through analytics, making it a comprehensive solution for modern communication needs.
The benefits of Zenvia are manifold. It reduces the effort and time required to manage customer communications by providing a unified platform for all messaging needs. Moreover, Zenvia’s analytics features enable businesses to track the performance of their messaging campaigns, offering actionable insights for improvement.
Use cases for Zenvia span several industries, including retail, healthcare, finance, and education, where staying in touch with customers or stakeholders is critical. It is particularly beneficial for businesses looking to improve customer service, enhance engagement, and streamline operational communications.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Zenvia Group
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Located In
Brazil
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Website
zenvia.com
Starting from:
$130 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Zenvia offers several pricing plans: Starter at $0/month, Specialist at $130/month, Expert at $390/month, Professional at $845/month, and custom Enterprise plans. Each plan includes various features and a set number of users and interactions, with additional users and interactions available for an extra fee.
- Campaign Management
- Contact Management
- Customizable Forms
- Data Import/ Export
- Drip Campaigns
- Email Marketing
- Engagement Tracking
- Real Time Data
- Sales Analytics
- SMS Marketing
- Template Management
- Workflow Management
Additional Features
- 2-Way Messaging
- Activity Dashboard
- Activity Tracking
- API
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Channel Management
- Chat/Messaging
- Contact Database
- Customer History
- Customer Segmentation
- Customizable Templates
- Feedback Management
- File Sharing
- Interactive Content
- IVR
- Knowledge Base Management
- Live Chat
- Marketing Automation
- Mass Texting
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Language
- Offline Form
- On-Demand Communications
- Personalization
- Polls/Voting
- Proactive Chat
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Segmentation
- Shortcodes
- SMS Messaging
- Social Media Integration
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Unified Communications
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Ploomes
CRM Software
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