ZipRecruiter Reviews

& Product Details

What is ZipRecruiter?

ZipRecruiter is an online employment marketplace that simplifies the hiring process for businesses. It offers smart matching technology to identify and invite the best candidates, an all-in-one dashboard for easy communication and scheduling, and a vast resume database.

Users can post jobs on multiple free job boards, conduct online interviews, screen candidates, and track applicants. It has been rated the top job search app and employment job site, and it connects millions of job seekers with over a million job opportunities.

The platform provides personalized job alerts, helps employers find talent, and supports small, medium, and enterprise businesses with features like customizable job descriptions, screening questions, resume matching, and mobile-friendly access.

Best For

Job posting & applicant tracking software.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
ZipRecruiter, Inc
Located In
United States
Website
ziprecruiter.com

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ZipRecruiter Pricing

Starting from:

Custom

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

ZipRecruiter offers three plans: Standard, Premium, and Pro. The Standard plan is budget-friendly and provides access to a smart dashboard, distribution to 100+ job sites, and proactive candidate outreach. The Premium plan offers additional benefits, including up to 6 times more candidates and access to a database of 43 million+ resumes. The Pro plan maximizes reach and visibility, with features like TrafficBoost for urgent jobs and integration with external ATS. There are no limits on the number of candidates or applications, and users can easily adjust their plan as needed.

ZipRecruiter Features

Applicant Tracking
Background Screening
Candidate Management
Interview Management
Job Management
Job Posting
Resume Database
Resume Parsing
Resume Search
Self Service Portal

Additional Features

Activity Dashboard
Advertising Management
Alerts/Notifications
Application Management
Assessment Management
Candidate Profiles
Candidate Tracking
Customizable Branding
Customizable Templates
Feedback Management
Interview Scheduling
Job Application Management
Matching Engine
Multiple Employer Profiles
Recruitment Management
Reporting & Statistics
Session Recording
Social Recruiting

Additional Features Show Less Features

Global Buzz: ZipRecruiter at a glance

4.8

Global Average Score

Score4.80/5

Reviews1,019,968

User-Friendly Interface

Both employers and job seekers consistently praise ZipRecruiter for its easy-to-use interface. Employers appreciate how simple it is to post job listings and manage applications, while job seekers find it intuitive to browse and apply for jobs. The clean design of both the desktop and mobile platforms makes navigating the job market less stressful for users.
Powerful Job Matching Algorithm

ZipRecruiter’s job-matching algorithm is a standout feature for many users. Employers note that they often receive qualified candidates quickly, while job seekers appreciate that they are matched with jobs that align closely with their skills and preferences. This algorithm significantly improves the quality of applicants, reducing the time to hire.
Wide Job Distribution Network

Employers highly regard ZipRecruiter’s ability to distribute job listings to over 100 job boards. This broad reach increases visibility for job openings and attracts a large pool of candidates. Many companies find that this feature helps them reach a diverse group of job seekers without manually posting on multiple sites.
Efficient Applicant Tracking System (ATS)

Employers benefit from ZipRecruiter’s built-in Applicant Tracking System (ATS). It allows them to filter, rate, and manage candidates in one place. This makes the hiring process smoother, as recruiters can easily compare applicants and communicate with them directly through the platform.
Free Trial for Employers

New users frequently mention the free trial period as a plus. Employers can post jobs and experience the platform’s features without any initial commitment, which helps them decide whether ZipRecruiter meets their hiring needs. Many small businesses and startups find this a valuable entry point before committing to a subscription.

High Cost for Small Businesses

While ZipRecruiter offers a range of plans, some small businesses find the cost prohibitive, especially when they need to post multiple job listings over an extended period. Users have noted that although the service is effective, it may be too expensive for companies with smaller hiring budgets.
Inconsistent Quality of Applicants

Despite the platform’s robust matching algorithm, some employers report that the quality of applicants can be inconsistent. Sometimes, they receive applications from candidates who do not meet the job requirements, leading to more time filtering through resumes.
Limited Customer Support Options

Some users have expressed frustration with ZipRecruiter’s level of customer support. While the platform works well for many, users who encounter issues sometimes find it difficult to reach customer service for timely help. Offering more robust support channels like live chat or quicker response times would improve the experience.
Auto-Renewal Subscription Model

Several employers have voiced concerns about ZipRecruiter’s auto-renewal policy. If they forget to cancel the service, they are charged for an additional period without prior notice. Greater transparency around subscription renewal and more accessible cancellation options could alleviate these concerns.
Email and Notification Overload

On the job seeker side, some users have noted that the platform sends too many email notifications and job alerts. While the alerts are meant to keep job seekers informed, they can sometimes feel overwhelming, especially when many of the alerts are not entirely relevant to their preferences.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.