ZipRecruiter Reviews for 2025
Save 40% on your SaaS stack with expert guidance
Free Consultation
What is ZipRecruiter?
ZipRecruiter is an online employment marketplace that simplifies the hiring process for businesses. It offers smart matching technology to identify and invite the best candidates, an all-in-one dashboard for easy communication and scheduling, and a vast resume database.
Users can post jobs on multiple free job boards, conduct online interviews, screen candidates, and track applicants. It has been rated the top job search app and employment job site, and it connects millions of job seekers with over a million job opportunities.
The platform provides personalized job alerts, helps employers find talent, and supports small, medium, and enterprise businesses with features like customizable job descriptions, screening questions, resume matching, and mobile-friendly access.
Found in these Categories
Best For
- StartUps
- Small Business
- Medium Business
- Large Enterprise
ZipRecruiter Pricing
Looking to Save Time & Money
Audit, consolidate, and save—powered by our internal buying team. Let our experts analyze your current software stack and identify opportunities for cost savings and efficiency improvements.
- Stack Audit
- Cost Reduction
- Expert Team
ZipRecruiter Features
- Applicant Tracking
- Background Screening
- Candidate Management
- Interview Management
- Job Management
- Job Posting
- Resume Database
- Resume Parsing
- Resume Search
- Self Service Portal
- Activity Dashboard
- Advertising Management
- Alerts/Notifications
- Application Management
- Assessment Management
- Candidate Profiles
- Candidate Tracking
- Customizable Branding
- Customizable Templates
- Feedback Management
- Interview Scheduling
- Job Application Management
- Matching Engine
- Multiple Employer Profiles
- Recruitment Management
- Reporting & Statistics
- Session Recording
- Social Recruiting
User Sentiment - ZipRecruiter Reviews
-
User-Friendly Interface
Both employers and job seekers consistently praise ZipRecruiter for its easy-to-use interface. Employers appreciate how simple it is to post job listings and manage applications, while job seekers find it intuitive to browse and apply for jobs. The clean design of both the desktop and mobile platforms makes navigating the job market less stressful for users.
-
Powerful Job Matching Algorithm
ZipRecruiter’s job-matching algorithm is a standout feature for many users. Employers note that they often receive qualified candidates quickly, while job seekers appreciate that they are matched with jobs that align closely with their skills and preferences. This algorithm significantly improves the quality of applicants, reducing the time to hire.
-
Wide Job Distribution Network
Employers highly regard ZipRecruiter’s ability to distribute job listings to over 100 job boards. This broad reach increases visibility for job openings and attracts a large pool of candidates. Many companies find that this feature helps them reach a diverse group of job seekers without manually posting on multiple sites.
-
Efficient Applicant Tracking System (ATS)
Employers benefit from ZipRecruiter’s built-in Applicant Tracking System (ATS). It allows them to filter, rate, and manage candidates in one place. This makes the hiring process smoother, as recruiters can easily compare applicants and communicate with them directly through the platform.
-
Free Trial for Employers
New users frequently mention the free trial period as a plus. Employers can post jobs and experience the platform’s features without any initial commitment, which helps them decide whether ZipRecruiter meets their hiring needs. Many small businesses and startups find this a valuable entry point before committing to a subscription.
-
High Cost for Small Businesses
While ZipRecruiter offers a range of plans, some small businesses find the cost prohibitive, especially when they need to post multiple job listings over an extended period. Users have noted that although the service is effective, it may be too expensive for companies with smaller hiring budgets.
-
Inconsistent Quality of Applicants
Despite the platform’s robust matching algorithm, some employers report that the quality of applicants can be inconsistent. Sometimes, they receive applications from candidates who do not meet the job requirements, leading to more time filtering through resumes.
-
Limited Customer Support Options
Some users have expressed frustration with ZipRecruiter’s level of customer support. While the platform works well for many, users who encounter issues sometimes find it difficult to reach customer service for timely help. Offering more robust support channels like live chat or quicker response times would improve the experience.
-
Auto-Renewal Subscription Model
Several employers have voiced concerns about ZipRecruiter’s auto-renewal policy. If they forget to cancel the service, they are charged for an additional period without prior notice. Greater transparency around subscription renewal and more accessible cancellation options could alleviate these concerns.
-
Email and Notification Overload
On the job seeker side, some users have noted that the platform sends too many email notifications and job alerts. While the alerts are meant to keep job seekers informed, they can sometimes feel overwhelming, especially when many of the alerts are not entirely relevant to their preferences.
Leave a Review
ZipRecruiter Company Details
Company Name
ZipRecruiter, Inc
Headquarters
United States
Website
ziprecruiter.com
Own this Software?
ZipRecruiter vs. Similar Products
Select up to 3 Software, to enable Comparison
Compare Selected Software
