Zoho Assist Reviews for 2025
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What is Zoho Assist?
Zoho Assist offers a cloud-based remote support and remote access software solution designed for enterprises, IT firms, and customer support. It enables secure, on-demand connections to remote PCs, laptops, mobile devices, and servers.
The software caters to various needs: enterprises can customize and scale it, IT help desks can enhance resolution time, and MSPs can provide remote assistance globally.
Zoho Assist ensures security through TLS 1.2 and AES 256-bit encryption, features on-demand and unattended remote access, supports multi-platforms, and offers features like screen sharing, diagnostics, file transfer, and more. Its integrations with help desk software enhance troubleshooting.
The software emphasizes ease of use, quick deployment, and comprehensive support, including mobile access for assistance on the go.
Found in these Categories
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
Zoho Assist Pricing
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Zoho Assist Features
- Access Control/Permissions
- Chat
- Diagnostic Tools
- File Transfer
- Real-Time Chat
- Multiple Operating System (OS) Support
- Remote Access/Control
- Reporting/Analytics
- Screen Sharing
- Session Transfer
- Screen Recording
- API
- Change Management
- Customizable Branding
- File Sharing
- Incident Management
- Issue Management
- Live Chat
- Multi-Channel Communication
- Remote Monitoring & Management
- Multiple User Accounts
- Problem Management
- Remote Support
- Remote Update/Installation
- SSL Security
- Session Recording
- Summary Reports
- Surveys & Feedback
- Unattended Access
- Video Chat
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Zoho Assist Company Details
Company Name
Zoho Corporation Pvt. Ltd.
Headquarters
United States
Website
zoho.com
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