Continue with LinkedIn
or
Recover my Password
Submit your Tekpon Account E-mail address and you will receive an email with instructions to reset your password.

Zoho Assist Reviews for 2025

Instant Remote Support. Unattended Remote Access.
Tekpon Score:
4.5/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
Need help with procurement?

Save 40% on your SaaS stack with expert guidance

You tell us what you need. We deliver the right tools at the best price. Fast. Independent. Hassle-free.

Your Credentials

Tell us who you are

Your Business

Tell us about your Company

Tell Us Your Software Needs

Share your requirements and let our procurement experts help you find the best software deals, negotiate renewals, or compare alternatives — tailored to your business goals.

Please, wait!

Processing

Step
1 / 3
Back
Next Step

Disclaimer

By submitting this form, you agree to be contacted by the Tekpon Team and our Partners.

*Required fields!

Free Consultation

What is Zoho Assist?

Zoho Assist offers a cloud-based remote support and remote access software solution designed for enterprises, IT firms, and customer support. It enables secure, on-demand connections to remote PCs, laptops, mobile devices, and servers.

The software caters to various needs: enterprises can customize and scale it, IT help desks can enhance resolution time, and MSPs can provide remote assistance globally.

Zoho Assist ensures security through TLS 1.2 and AES 256-bit encryption, features on-demand and unattended remote access, supports multi-platforms, and offers features like screen sharing, diagnostics, file transfer, and more. Its integrations with help desk software enhance troubleshooting.

The software emphasizes ease of use, quick deployment, and comprehensive support, including mobile access for assistance on the go.

Found in these Categories

Best For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise

Zoho Assist Pricing

Starting From:
€ 12 /month
Pricing Model: Subscription
Zoho Assist offers remote support and unattended access plans. Remote Support plans include STANDARD (€12/month), PROFESSIONAL (€18/month), and ENTERPRISE (€29/month) with increasing features like file transfer, screen sharing, video chat, and more. Unattended Access plans are STANDARD (€12/month) and PROFESSIONAL (€18/month) for managing unattended computers, both with features including grouping, remote power options, diagnostic tools, and advanced reports. A Free Plan is available, and add-ons for storage and VoIP are offered. Enterprise plan provides premium technical support. Plans can be upgraded, downgraded, or canceled at any time.
Free Trial
Free Version

Looking to Save Time & Money

Audit, consolidate, and save—powered by our internal buying team. Let our experts analyze your current software stack and identify opportunities for cost savings and efficiency improvements.

  • Stack Audit
  • Cost Reduction
  • Expert Team
Optimize My Stack

Zoho Assist Features

  • Access Control/Permissions
  • Chat
  • Diagnostic Tools
  • File Transfer
  • Real-Time Chat
  • Multiple Operating System (OS) Support
  • Remote Access/Control
  • Reporting/Analytics
  • Screen Sharing
  • Session Transfer
  • Screen Recording
  • API
  • Change Management
  • Customizable Branding
  • File Sharing
  • Incident Management
  • Issue Management
  • Live Chat
  • Multi-Channel Communication
  • Remote Monitoring & Management
  • Multiple User Accounts
  • Problem Management
  • Remote Support
  • Remote Update/Installation
  • SSL Security
  • Session Recording
  • Summary Reports
  • Surveys & Feedback
  • Unattended Access
  • Video Chat

Leave a Review

Tell us your opinion about Zoho Assist and help others make informed decisions.
Account creation required to leave a review.

Zoho Assist Company Details

Company Name

Zoho Corporation Pvt. Ltd.

Headquarters

United States

Website

zoho.com

Claim Status

Claimed by the Company Owner

Zoho Assist vs. Similar Products

Select up to 3 Software, to enable Comparison

Compare Selected Software

Zoho Assist Alternatives

GoTo Resolve

Score: 3.8/5

Kasm Workspaces

Score: 4.4/5

Parallels

Score: 4.6/5

RemotePC

Score: 3.8/5

Zoho Lens

Score: 4.3/5

Celltracker

Score: 4.2/5

Get Better Pricing on Zoho Assist

Save 15-40% with expert negociation

Your Credentials

Tell us who you are

Your Business

Tell us about your Company

Tell Us Your Software Needs

Share your requirements and let our procurement experts help you find the best software deals, negotiate renewals, or compare alternatives — tailored to your business goals.

Please, wait!

Processing

Step
1 / 3
Back
Next Step

Disclaimer

By submitting this form, you agree to be contacted by the Tekpon Team and our Partners.

*Required fields!

Please, wait...

We are processing your request.

This website uses cookies

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

You can read more about all this at the following links.

Cookies Policy Privacy Policy

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

These trackers help us to measure traffic and analyze your behavior to improve our service.

These trackers help us to deliver personalized ads or marketing content to you, and to measure their performance.