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SignNow vs. DocuSign – Which electronic signature tool to choose?

Ana Maria Stanciuc

Writers have gone from pen and paper to digital notepads, and even signing documents have gone digital to ease the process. Digital signature software is a digital tool that lets you sign documents electronically, ditching the need for pen and paper. This technology has become a game-changer for businesses by simplifying the signing process, speeding up transactions, and reducing errors. There are a lot of such tools on the market, yet this article will focus on one of the biggest names  – airSlate SignNow vs. DocuSign.

Why Do Businesses Need eSignature Software?

How did we get here? From signing in person with a pen on white paper to putting our digital signature on a digital document in seconds, like every product on the market, digital signature tools “were born” from a need that businesses have. Thus, why should you invest in a digital signature tool?

  • Speed-Up Processes: Traditional signing methods can be slow, especially if parties are in different locations. With digital signature software, documents can be signed and returned in minutes, not days. This quick turnaround helps keep projects on track and speeds up business operations.
  • Reduce Costs: We all like cost-reducing strategies. Think about all the costs associated with printing, mailing, and storing paper documents. eSignature tools cut these expenses by allowing you to handle everything digitally. Plus, fewer paper documents mean less physical storage space is needed.
  • Improve Security: Paper documents can be lost, stolen, or damaged. eSignature software offers secure storage with encryption and access controls, ensuring that your documents are safe. Many tools also provide an audit trail, so you can see who signed a document and when.
  • Ensure Compliance: eSignatures are legally binding and comply with regulations like the ESIGN Act, UETA, and eIDAS. This means businesses can trust that their digital signatures are valid and enforceable in court.
  • Improve Accessibility: With eSignature software, you can sign documents from anywhere on any device. This flexibility is perfect for remote teams and busy professionals who need to get things done on the go.
  • Boost Efficiency: Automating the signature process reduces the chances of human error. eSignature software often includes features like templates and reminders, which help ensure that documents are completed correctly and on time.

In short, eSignature software streamlines the signing process, making it faster, cheaper, and more secure. It’s a smart investment for any business looking to improve efficiency and stay competitive in a digital world.

Product Overview – airSlate SignNow vs. DocuSign

Before getting to the real business and understanding which digital signature tool is better for your business, which one should be your choice, and which one is the winner, let’s see what each of them is.

SignNow

SignNow, part of the airSlate Business Cloud, is an electronic signature solution designed to streamline the signing process and enhance document workflows. It offers a comprehensive set of features that cater to businesses of all sizes, particularly small to medium-sized enterprises. SignNow provides a user-friendly interface, robust security measures, and seamless integration capabilities, making it an ideal choice for businesses looking to improve their document management processes.

DocuSign

DocuSign is a leading electronic signature and agreement cloud service provider widely recognized for its robust and secure eSignature solutions. It is designed to cater to businesses of all sizes, from small startups to large enterprises, providing a comprehensive suite of features that ensure secure and efficient document management. DocuSign’s extensive integration capabilities and compliance with international standards make it a preferred choice for organizations in various industries, like Real Estate.

Features Comparison

One of the elements that make the differences between SignNow vs. DocuSign or any other electronic signature tool, is the features they offer. Is that platform giving you the tools your business needs, or is it just part of them? Now, let’s see what each of these two platforms has to offer:

  • Electronic Signatures

airSlate SignNow’s robust eSignature solution empowers users to effortlessly create legally binding signatures on a wide range of forms and contracts. This versatile tool enhances productivity through its high-volume eSignature features, enabling seamless document management across different devices.

DocuSign is highly regarded for its electronic signature solution, which is widely respected for its robust security measures and strict compliance with global standards. This means that any signatures processed through DocuSign’s platform are not only legally binding but also exceptionally secure, giving users peace of mind knowing that their important documents are protected.

  • Workflow Automation

airSlate SignNow excels in workflow automation by enabling users to create and customize document workflows without coding. It offers features like signing orders, instant notifications, and automating repetitive tasks using robotic process automation (RPA).

DocuSign also offers advanced workflow automation, allowing businesses to streamline document processes, set signing orders, and receive notifications. Still, it integrates these capabilities more tightly with its broader suite of tools.

  • Document Management

airSlate SignNow provides comprehensive document management capabilities, including generating documents from templates, tracking document changes, and using audit trails to monitor signing events. It also supports integration with CRM systems like Salesforce and Microsoft Dynamics 365.

On the other hand, DocuSign offers similar document management features, including templates, document tracking, and audit trails, with strong integration capabilities with various third-party applications.

  • Compliance and Security

airSlate SignNow ensures compliance with significant regulations like eIDAS, UETA, ESIGN, and HIPAA, providing features like dual-factor authentication, advanced threat protection, and unique document IDs for security.

On the other hand, DocuSign also complies with global eSignature laws and standards such as eIDAS, UETA, ESIGN, and HIPAA, offering advanced security features such as encrypted data transmission and storage, secure access controls, and comprehensive audit trails.

  • Mobile Accessibility

Both airSlate SignNow and DocuSign provide solid mobile support. airSlate SignNow allows users to sign and manage documents from their mobile devices, and it includes unique features like kiosk mode for in-person signatures on iPads and iPhones. While DocuSign’s mobile app allows users to sign and manage documents on the go. It has a highly intuitive interface and robust functionality tailored for mobile use.

  • Integration and API

airSlate SignNow integrates with various applications, including Salesforce, Microsoft Teams, and Dynamics 365, making it versatile for different business environments. Its API allows for extensive customization and integration with existing workflows. Also, DocuSign offers extensive integration options with popular business applications and a robust API for developers to create custom integrations and workflows.

FeatureairSlate SignNowDocuSign
Electronic SignaturesLegally binding eSignatures, cross-platform support, mobile appsLegally binding eSignatures, cross-platform support, mobile apps
Workflow AutomationNo-code RPA, signing orders, instant notificationsAdvanced workflow automation, AI-driven document insights
Document GenerationPre-filled documents from various data sourcesStandard document generation
Compliance and SecurityeIDAS, UETA, ESIGN, HIPAA compliance, dual-factor authentication, advanced threat protectionSOC 1, SOC 2, ISO 27001, FedRAMP, eIDAS, UETA, ESIGN, HIPAA compliance, encrypted data, secure access controls
Mobile AccessibilityKiosk mode for iPads and iPhones, Android and iOS appsRobust mobile app with full functionality, intuitive interface
Integration and APIIntegrates with Salesforce, Microsoft Teams, Dynamics 365Extensive integrations including Salesforce, SAP, and other business systems
Team and Document ManagementTeam management, shared templates, audit trails, document trackingTeam management, audit trails, document tracking
Advanced AuthenticationDual-factor authentication, phone call authenticationStandard authentication methods
Unique FeaturesKiosk mode, RPA, advanced document generation and managementAI-driven document insights, Contract Lifecycle Management (CLM), extensive compliance certifications
Learn moreRead SignNow ReviewRead DocuSign Review

Unique Features

SignNow Unique Features

AirSlate SignNow has some cool features that make it stand out from DocuSign. For instance, it has a kiosk mode for iPads and iPhones, allowing devices to be used as electronic kiosks for in-person signatures. Also, airSlate SignNow lets users create pre-filled documents from various data sources without needing any coding skills, which is pretty handy.

Another distinctive feature is the ability to use robotic process automation (RPA) to automate repetitive tasks, reducing manual intervention and increasing efficiency. The platform also supports dual-factor authentication, phone call authentication, and advanced threat protection to enhance document security. These features, combined with the ability to manage teams and documents within an organization, make SignNow a powerful tool for businesses looking to streamline their eSignature workflows.

  • Kiosk Mode for iPads and iPhones
  • Advanced Document Generation
  • Robotic Process Automation (RPA)
  • Dual-Factor Authentication and Phone Call Authentication
  • Advanced Threat Protection
  • Team and Document Management

DocuSign Unique Features

DocuSign, on the other hand, offers unique features that SignNow does not. One of the standout features is its integration with a broader range of applications and platforms, including advanced functionality with Salesforce and SAP, allowing seamless workflow integration across various business systems. DocuSign also provides more extensive compliance certifications, including SOC 1, SOC 2, ISO 27001, and FedRAMP, making it a preferred choice for industries with stringent regulatory requirements.

Additionally, DocuSign offers a “Document Insights” feature, which uses AI to analyze document trends and provide actionable insights to help businesses optimize their document workflows and improve efficiency. The “DocuSign CLM” (Contract Lifecycle Management) feature is another unique offering that helps organizations automate and manage the entire lifecycle of their contracts, from creation to renewal. These advanced features make DocuSign a comprehensive solution for businesses that require robust integration, compliance, and document management capabilities.

  • Integration with a Broader Range of Applications
  • Extensive Compliance Certifications
  • Document Insights
  • DocuSign CLM (Contract Lifecycle Management)
  • Enhanced Security Features

In summary, airSlate SignNow excels with features like kiosk mode, RPA, and advanced authentication options, making it ideal for businesses looking for cost-effective and efficient eSignature solutions. DocuSign stands out with its extensive integration options, advanced compliance certifications, AI-driven insights, and contract lifecycle management, catering to businesses with more complex needs and higher regulatory standards.

These features highlight how airSlate SignNow focuses on cost-effective, efficient solutions with solid authentication and automation capabilities. DocuSign offers comprehensive integration, compliance, and advanced document management features for complex business needs.

What electronic signature tool to choose?

Deciding between airSlate SignNow and DocuSign depends on your business’s needs. Let’s examine what each one offers.

airSlate SignNow Advantages

  • Cost-Effectiveness: airSlate SignNow offers competitive pricing starting at $8 per month per user, making it a cost-effective choice for small to medium-sized businesses.
  • Kiosk Mode: This feature benefits businesses that require in-person signatures, such as in retail or field service environments.
  • Advanced Document Generation and RPA: airSlate SignNow’s capabilities in automating document creation and repetitive tasks can significantly enhance efficiency and reduce manual workload.
  • Enhanced Authentication Options: Dual-factor authentication and phone call verification provide additional layers of security for sensitive documents.
  • Team and Document Management: Strong features for managing teams and document workflows within an organization.

DocuSign Advantages

  • Integration Capabilities: DocuSign’s extensive integration with platforms like Salesforce, SAP, and other business systems offers seamless workflow integration for businesses already using these tools.
  • Compliance Certifications: With certifications like SOC 1, SOC 2, ISO 27001, and FedRAMP, DocuSign is ideal for industries requiring stringent compliance, such as finance and healthcare.
  • Document Insights and AI Features: DocuSign’s use of AI to provide actionable insights helps optimize document workflows and enhance efficiency.
  • Contract Lifecycle Management (CLM): This feature is precious for businesses that manage complex contract processes, from creation to renewal.
  • Enhanced Security Features: Extensive security measures, including encrypted data transmission, secure access controls, and comprehensive audit trails, make it a robust choice for handling sensitive documents.

For Small to Medium-Sized Businesses – SignNow may be the better choice due to its cost-effectiveness, strong authentication features, and document generation and automation capabilities.

For Businesses Needing Extensive Integration and Compliance – DocuSign is likely the better option due to its extensive integration capabilities, comprehensive compliance certifications, and advanced document management features.

Ultimately, the best tool depends on your business needs, budget, and the importance of features like integration, compliance, and advanced document insights.

Who Can Use These Tools?

Both airSlate SignNow and DocuSign are versatile electronic signature solutions that work for all kinds of industries and businesses. They have lots of cool features and flexible pricing to fit different needs. Let’s check out some real-life examples of how each of these tools can be used, taking into account what makes each one unique and how they’re priced.

airSlate SignNow Use Cases

Small to Medium-Sized Businesses (SMBs)

  • Retail and Field Services: The kiosk mode for iPads and iPhones allows retail stores and field service providers to collect in-person signatures efficiently, improving customer service and operational speed.
  • Real Estate Agencies: Advanced document generation and automation features help real estate agents streamline contract creation, signing processes, and document management without needing extensive technical skills.
  • Healthcare Practices: Dual-factor authentication and HIPAA compliance ensure the secure handling of sensitive medical records and patient consent forms.

Legal and Consulting Firms

  • Legal Practices: The robust document management system with audit trails ensures that all document changes and signing events are tracked and legally verifiable, which is crucial for legal documents and contracts.
  • Consultancies: The ability to automate repetitive tasks and manage document workflows can significantly enhance efficiency and reduce the administrative burden on consulting firms.

Educational Institutions

  • Schools and Universities: airSlate SignNow can be used for managing student enrollments, consent forms, and administrative paperwork, ensuring quick turnaround times and secure handling of student data.

DocuSign Use Cases

Large Enterprises

  • Financial Services: Extensive compliance certifications like SOC 1, SOC 2, ISO 27001, and FedRAMP make DocuSign ideal for financial institutions that need to adhere to strict regulatory standards. The platform’s integration with Salesforce and other CRM systems helps streamline contract management and client onboarding processes.
  • Healthcare Organizations: With HIPAA compliance and advanced security features, healthcare providers can safely manage patient consent forms, medical records, and other sensitive documents electronically.

Legal and Real Estate Firms

  • Legal Firms: The Contract Lifecycle Management (CLM) feature helps law firms automate and manage the entire lifecycle of contracts, from drafting to execution and renewal, ensuring efficiency and compliance.
  • Real Estate Firms: DocuSign’s document insights and AI features provide real estate firms with valuable data on document trends, helping them optimize processes and improve client interactions.

Government and Public Sector

  • Government Agencies: DocuSign’s extensive compliance and security features make it suitable for government agencies that need to handle sensitive data securely and comply with regulatory requirements.
  • Education and Research Institutions: Universities and research institutions can use DocuSign for managing grants, research approvals, and administrative documents, leveraging its integration capabilities and robust security measures.

airSlate SignNow is ideal for small to medium-sized businesses, legal and consulting firms, and educational institutions due to its cost-effectiveness, advanced document generation, and strong authentication features. On the other hand, DocuSign is better suited for large enterprises, financial services, healthcare organizations, legal and real estate firms, and government agencies that require extensive integration, compliance, and advanced document management capabilities.

Comparison of the Signing Process: SignNow vs. DocuSign

SignNow Signing Process

  • Upload Document: Users can upload documents from their device, cloud storage, or by taking a picture on mobile devices.
  • Add Signers: Easily add multiple signers by entering their email addresses. Define signing roles and set the order in which the document should be signed if needed.
  • Prepare Document: Drag and drop fields like signature, initials, date, text, checkbox, and more onto the document. Users can also use smart fields to guide signers through the document.
  • Send for Signature: Once prepared, the document can be sent to the signers with just a few clicks. Signers receive an email with a link to the document.
  • Sign Document: Signers can click the link, review the document, and add their signatures and other required information. SignNow supports signing on desktop, iOS, and Android devices, including a kiosk mode for in-person signatures on mobile devices.
  • Track and Manage: Users can track the status of their documents in real time, receive notifications, and access a complete audit trail of all actions taken on the document.

DocuSign Signing Process

  • Upload Document: Users can upload documents from their computer, cloud storage services, or directly from email.
  • Add Recipients: Enter email addresses to add recipients. If necessary, define roles and the order of signing. DocuSign also supports bulk sending to multiple recipients.
  • Prepare Document: Use DocuSign’s drag-and-drop functionality to place signature fields, initials, text boxes, dates, and other required fields on the document. Advanced features like conditional logic can be applied to fields to ensure accuracy.
  • Send for Signature: After preparation, the document is sent out to the recipients via email. Recipients receive a secure link to access the document.
  • Sign Document: Recipients open the link, review the document, and complete the signing process by adding their signatures and other required information. DocuSign’s interface is user-friendly and accessible on desktops, tablets, and mobile devices.
  • Track and Manage: The document’s progress can be tracked in real time, with notifications for each signing event. DocuSign provides detailed audit trails and integrates with various third-party applications for enhanced document management.

Key Differences

  • Kiosk Mode: SignNow offers a unique kiosk mode for in-person signatures on mobile devices, which is particularly useful in retail or service environments.
  • Bulk Sending: DocuSign offers robust support for bulk sending, which is advantageous for businesses needing to send documents to a large number of recipients simultaneously.
  • Advanced Field Options: DocuSign offers advanced field options like conditional logic, which enhances document accuracy and ensures that all necessary fields are completed correctly before submission.
  • User Experience: Both platforms offer intuitive, user-friendly interfaces, but DocuSign’s extensive integration capabilities with third-party applications may provide a more seamless experience for businesses already using those systems.

In summary, while both SignNow and DocuSign offer comprehensive and user-friendly signing processes, the choice between them may depend on specific business needs, such as in-person signing capabilities, bulk sending, and integration requirements.

SignNow vs. DocuSign Pricing Comparison

SignNow offers several pricing plans tailored to different business needs:

Business Plan

  • Monthly: $20 per user per month
  • Annually: $8 per user per month (billed annually)

Business Premium Plan

  • Monthly: $30 per user per month
  • Annually: $15 per user per month (billed annually)

  • Enterprise Plan: Custom pricing based on specific enterprise requirements. This plan includes advanced features, enhanced security, and dedicated support.
  • Site License: $1.50 per signature invite

DocuSign also provides various plans suitable for different levels of usage:

Personal Plan

  • Monthly: $15 per user per month
  • Annually: $10 per user per month (billed annually)

Standard Plan

  • Monthly: $45 per user per month
  • Annually: $25 per user per month (billed annually)

Business Pro Plan

  • Monthly: $65 per user per month
  • Annually: $40 per user per month (billed annually)

Enhanced Plans (Advanced Solutions): Custom pricing based on business needs, offering advanced features such as bulk sending, advanced fields, and additional integrations.

Key Differences

  • Entry-Level Pricing: SignNow offers a more affordable entry-level option, starting at $8 per user per month for annual billing, compared to DocuSign’s $15 per user per month.
  • Advanced Features: Both SignNow and DocuSign provide advanced features at higher pricing tiers. However, DocuSign tends to offer more extensive integration and compliance certifications, which may justify the higher cost for some businesses.
  • Customization and Enterprise Solutions: Both platforms offer custom enterprise solutions, with pricing tailored to the specific needs of large organizations. SignNow emphasizes workflow automation and document management, while DocuSign focuses on extensive integration capabilities and advanced compliance features.

Choosing between SignNow and DocuSign largely depends on your budget and specific feature requirements. SignNow is more cost-effective for small to medium-sized businesses looking for robust eSignature solutions at a lower price point. DocuSign, while more expensive, provides extensive integration options and compliance features, making it suitable for larger enterprises with complex needs.
FeatureairSlate SignNowDocuSign
Free Trial7-days free trialYes, 30-days​.
Free VersionNoNo
Monthly Billing OptionYesYes
Entry-Level Plan$8/user/month $10/user/month
Mid-Level Plan$15/user/month$25/user/month
Custom Enterprise SolutionsYes, with advanced features and dedicated supportYes, with advanced features and dedicated support

Final Thoughts on SignNow vs. DocuSign

Choosing between SignNow and DocuSign depends on your business’s specific needs and priorities. Both eSignature solutions offer great features and cater to a wide range of industries, but each has strengths that make it more suitable for different scenarios.

SignNow is ideal for small to medium-sized businesses looking for a cost-effective solution. With competitive pricing, starting at $8 per user per month, SignNow provides essential eSignature features, advanced document generation, and workflow automation without breaking the bank. Its unique kiosk mode for in-person signatures and strong mobile app support make it an excellent choice for businesses that need flexibility and mobility.

DocuSign, on the other hand, is better suited for larger enterprises or businesses that require extensive integration capabilities and stringent compliance standards. DocuSign’s advanced features, such as AI-driven document insights, Contract Lifecycle Management (CLM), and a wide range of compliance certifications (SOC 1, SOC 2, ISO 27001, FedRAMP), justify its higher price point. It excels in environments where complex workflows, bulk sending, and advanced security measures are critical.

Which One is the Winner?

There isn’t a definitive winner; the best choice depends on your business needs:

For Cost-Effectiveness and Essential Features: SignNow is the clear choice. Its affordable plans and robust feature set make it a strong contender for small to medium-sized businesses.

For Advanced Features and Enterprise Needs: DocuSign stands out. Its extensive integration options, advanced compliance features, and sophisticated document management tools are unmatched, making it ideal for larger organizations with complex requirements.

Ultimately, both SignNow and DocuSign offer powerful solutions that can significantly improve your document management and eSignature processes. Evaluate your specific needs, budget, and the importance of certain features to make the best decision for your business.

Authors

Ana Maria Stanciuc

Writer

Ana Maria Stanciuc

Head of Content & Editor-in-Chief @ Tekpon
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Creative Content Chief

Ana Maria Stanciuc is a highly skilled writer and content strategist with 10+ years of experience. She has experience in technical and creative writing across a variety of industries. She also has a background in journalism.

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