55PBX
55PBX Reviews
& Product DetailsWhat is 55PBX?
55PBX is a cutting-edge cloud-based telephony platform that aims to simplify communication for businesses of all sizes.
It replaces traditional telephone systems with a modern and efficient way to handle calls, voicemails, and customer interactions online.
With its easy-to-use interface, 55PBX offers various features, including call forwarding, interactive voice response (IVR), conference calls, call recording, and detailed analytics to monitor call performance and customer satisfaction effectively.
The advantages of integrating 55PBX into your business are plentiful.
First, it significantly reduces costs associated with conventional telephony systems.
Second, it leverages cloud technology to enable remote work, enhancing team flexibility and accessibility.
Third, it ensures higher customer satisfaction through improved response times and personalized service.
55PBX is primarily useful in customer service, sales, and remote work environments.
It caters to businesses seeking to optimize their communication strategy, improve team collaboration, and gain insights from call data to make informed decisions.
The bottom line is that 55PBX is a comprehensive solution for modern telecommunication needs, fostering improved connectivity and operational efficiency.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
55 TELECOM COMUNICAÇÃO LTDA.
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Located In
Brazil
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Website
55pbx.com
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
55PBX offers three plans: Pro for basic office needs, Premium for comprehensive customer service management, and Enterprise for advanced automation and efficiency. Each plan includes features like SMS dispatch, API integrations, CRM integration, and advanced call handling. For pricing details and payment options, contact 55PBX directly
- Alerts/Notifications
- Automated Attendant
- Business Text Messaging
- Call Analytics
- Call Forwarding
- Call Monitoring
- Call Screening
- Call Recording & Rating
- Call Routing
- Call Queuing
- Contact Management
- Custom Music on Hold
- Interactive Voice Response
- SIP Trunking
- Transcriptions
Additional Features
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- API
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Calendar Management
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Queues
- Call Recording
- Call Reporting
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Contact Database
- CRM
- Customer History
- Customizable Caller ID
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard
- Data Import/Export
- Employee Directory
- Event Triggered Actions
- For Cloud Phone Systems
- For Contact Centers
- Inbound Call Center
- Interaction Tracking
- IVR
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Live Chat
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- On-Demand Recording
- Outbound Call Center
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Prioritization
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Scheduled Recording
- Self Service Portal
- SMS Messaging
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text to Speech
- Third-Party Integrations
- Virtual Call Center
- Virtual Extensions
- Voice Customization
- Voice Mail
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