8×8 Work Reviews for 2025
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What is 8×8 Work?
8×8 Work is a comprehensive SaaS solution that aims to facilitate seamless communication and collaboration within organizations.
It provides an integrated experience by combining voice, video conferencing, and messaging capabilities in a single platform.
The software ensures that users can easily connect and collaborate from anywhere at any time, promoting greater flexibility and efficiency in the modern workplace.
It features advanced call handling, an intuitive user interface, and robust messaging functions, all designed to meet the dynamic needs of today’s businesses.
Adopting 8×8 Work has benefits, including improved team collaboration, enhanced customer interaction through various communication channels, and streamlined operational processes.
By providing a unified solution that addresses various communication requirements, it reduces the need for multiple disparate tools.
Suitable for businesses of all sizes, 8×8 Work is especially beneficial for remote teams, customer support centers, and organizations looking to modernize their communication infrastructure.
It helps maintain high levels of operational productivity and customer satisfaction by enabling users to communicate more effectively and manage calls more efficiently.
Found in these Categories
Best For
- StartUps
- Small Business
- Medium Business
- Large Enterprise
8×8 Work Pricing
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8×8 Work Features
- Alerts/Notifications
- Automated Attendant
- Business Text Messaging
- Call Analytics
- Call Conferencing
- Call Forwarding
- Call Monitoring
- Call Screening
- Call Pulling
- Call Recording & Rating
- Call Routing
- Call Queuing
- Contact Management
- Interactive Voice Response
- SIP Trunking
- Transcriptions
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- API
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Calendar Management
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Queues
- Call Recording
- Call Reporting
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- CRM
- Customizable Caller ID
- Customizable Reports
- Electronic Faxes
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- Interaction Tracking
- IVR
- Live Chat
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Recording
- Online Voice Transmission
- PBX
- Performance Metrics
- Predictive Dialer
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- Scheduled Recording
- Screen Sharing
- Single Sign On
- SMS Messaging
- SSL Security
- Task Management
- Text to Speech
- Third-Party Integrations
- Trend Analysis
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- Voice Mail
- Voicemail Transcription
- VoIP
- VoIP Connection
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8×8 Work Company Details
Company Name
8x8, Inc.
Headquarters
United States
Website
8x8.com
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