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Callbell Reviews for 2025

Live chat tool for streamlining team communication.
Tekpon Score:
4.3/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Callbell?

Callbell is an omnichannel communication platform that centralizes customer interactions across multiple messaging applications, including WhatsApp, Facebook Messenger, Instagram Direct, and Telegram. By unifying these channels into a single interface, it enables sales and support teams to efficiently manage and respond to customer inquiries, enhancing overall communication workflows.

A key feature is its advanced chatbot functionality, which allows businesses to automate routine conversations and tasks. This automation ensures customers receive prompt responses 24/7, improving service quality and operational efficiency. Additionally, Callbell offers tools such as quick replies, reminders, tagging systems, and internal notes to further streamline team collaboration and customer engagement.

Callbell is particularly beneficial for companies aiming to enhance their customer support and sales processes by seamlessly integrating popular messaging platforms. By providing a unified inbox and automation capabilities, it enables teams to deliver timely and personalized responses, thereby fostering stronger customer relationships and driving business growth.

Found in these Categories

Best For

  • StartUps
  • Small Business
  • Medium Business
  • Large Enterprise

Callbell Pricing

Starting From:
$ 15 /user/month
Pricing Model: Subscription
Callbell offers a Multiagent Chat plan at $15 per user/month, providing chat management across multiple messaging channels. The Multiagent Chat Plus plan, at $20 per user/month, includes additional features like dedicated support and advanced statistics. Enterprise plans are customized to specific needs. Optional modules, such as the Broadcast/Campaign module on WhatsApp, are available for an extra fee.
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Callbell Features

  • Chat/ Messaging
  • Transcripts/Chat History
  • Customizable Branding
  • Auto-Responders
  • Canned Responses
  • Transcripts/Chat History
  • Real-time Consumer-facing Chat
  • Proactive Chat
  • Reporting/Analytics
  • Third-Party Integrations

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Callbell Company Details

Company Name

Callbell S.A.S

Headquarters

France

Website

callbell.eu

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Callbell vs. Similar Products

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