Callbell
Callbell Reviews
& Product DetailsWhat is Callbell?
Callbell is an omnichannel communication platform that centralizes customer interactions across multiple messaging applications, including WhatsApp, Facebook Messenger, Instagram Direct, and Telegram. By unifying these channels into a single interface, it enables sales and support teams to efficiently manage and respond to customer inquiries, enhancing overall communication workflows.
A key feature is its advanced chatbot functionality, which allows businesses to automate routine conversations and tasks. This automation ensures customers receive prompt responses 24/7, improving service quality and operational efficiency. Additionally, Callbell offers tools such as quick replies, reminders, tagging systems, and internal notes to further streamline team collaboration and customer engagement.
Callbell is particularly beneficial for companies aiming to enhance their customer support and sales processes by seamlessly integrating popular messaging platforms. By providing a unified inbox and automation capabilities, it enables teams to deliver timely and personalized responses, thereby fostering stronger customer relationships and driving business growth.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Callbell S.A.S
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Located In
France
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Website
callbell.eu
Starting from:
$15 /user/month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Callbell offers a Multiagent Chat plan at $15 per user/month, providing chat management across multiple messaging channels. The Multiagent Chat Plus plan, at $20 per user/month, includes additional features like dedicated support and advanced statistics. Enterprise plans are customized to specific needs. Optional modules, such as the Broadcast/Campaign module on WhatsApp, are available for an extra fee.
- Chat/ Messaging
- Transcripts/Chat History
- Customizable Branding
- Auto-Responders
Additional Features
- Canned Responses
- Transcripts/Chat History
- Real-time Consumer-facing Chat
- Proactive Chat
- Reporting/Analytics
- Third-Party Integrations
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Zapier
Data Integration Software
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ChatGPT
Artificial Intelligence Software
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