Chat360 Reviews for 2025
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What is Chat360?
Chat360 is a no-code conversational AI platform that enables businesses to create and deploy chatbots across multiple channels, including WhatsApp, Facebook Messenger, Instagram, and websites. By leveraging natural language processing and machine learning, Chat360’s chatbots can understand and respond to customer inquiries in a human-like manner, providing instant support and personalized interactions.
One of the key features of Chat360 is its omnichannel support, allowing businesses to engage customers seamlessly across various platforms from a single dashboard. The platform also offers a user-friendly, drag-and-drop interface, making it accessible for users without technical expertise to build and manage chatbots. Additionally, Chat360 integrates with various tools and services, such as e-commerce platforms, payment gateways, and CRM systems, to streamline business operations.
Businesses can utilize Chat360’s chatbots for lead generation, customer support, and marketing campaigns. By automating routine inquiries and providing 24/7 assistance, companies can enhance customer satisfaction and operational efficiency. The platform’s data analytics capabilities also offer insights into customer behavior, enabling businesses to make informed decisions and refine their strategies.
Found in these Categories
Best For
- StartUps
- Small Business
- Medium Business
- Large Enterprise
Chat360 Pricing
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Chat360 Features
- Activity Dashboard
- API
- Auto-Responders
- Chat/ Messaging
- Customizable Branding
- Drag & Drop
- Multi-Channel Communication
- Real Time Analytics
- Real Time Notifications
- Surveys & Feedback
- Workflow Management
- AI/Machine Learning
- Alerts/Escalation
- Automated Responses
- Chat Transcript
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- CRM
- Customer Communication
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Engagement Tracking
- Feedback Management
- For Developers
- Intent Recognition
- Knowledge Base Management
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Performance Metrics
- Pre-Configured Bot
- Real-time Consumer-facing Chat
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Speech Recognition
- Support Ticket Management
- Third-Party Integrations
- Visual Analytics
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Chat360 Company Details
Company Name
Sumanel Technology Ventures Pvt Ltd
Headquarters
India
Website
chat360.io
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