Chat360 Reviews for 2025
Save 40% on your SaaS stack with expert guidance
Free Consultation
What is Chat360?
Chat360 is a no-code conversational AI platform that enables businesses to create and deploy chatbots across multiple channels, including WhatsApp, Facebook Messenger, Instagram, and websites. By leveraging natural language processing and machine learning, Chat360’s chatbots can understand and respond to customer inquiries in a human-like manner, providing instant support and personalized interactions.
One of the key features of Chat360 is its omnichannel support, allowing businesses to engage customers seamlessly across various platforms from a single dashboard. The platform also offers a user-friendly, drag-and-drop interface, making it accessible for users without technical expertise to build and manage chatbots. Additionally, Chat360 integrates with various tools and services, such as e-commerce platforms, payment gateways, and CRM systems, to streamline business operations.
Businesses can utilize Chat360’s chatbots for lead generation, customer support, and marketing campaigns. By automating routine inquiries and providing 24/7 assistance, companies can enhance customer satisfaction and operational efficiency. The platform’s data analytics capabilities also offer insights into customer behavior, enabling businesses to make informed decisions and refine their strategies.
Found in these Categories
Best For
- StartUps
- Small Business
- Medium Business
- Large Enterprise
Chat360 Pricing
Looking to Save Time & Money
Audit, consolidate, and save—powered by our internal buying team. Let our experts analyze your current software stack and identify opportunities for cost savings and efficiency improvements.
- Stack Audit
- Cost Reduction
- Expert Team
Chat360 Features
- Activity Dashboard
- API
- Auto-Responders
- Chat/ Messaging
- Customizable Branding
- Drag & Drop
- Multi-Channel Communication
- Real Time Analytics
- Real Time Notifications
- Surveys & Feedback
- Workflow Management
- AI/Machine Learning
- Alerts/Escalation
- Automated Responses
- Chat Transcript
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- CRM
- Customer Communication
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Engagement Tracking
- Feedback Management
- For Developers
- Intent Recognition
- Knowledge Base Management
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Performance Metrics
- Pre-Configured Bot
- Real-time Consumer-facing Chat
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Speech Recognition
- Support Ticket Management
- Third-Party Integrations
- Visual Analytics
Leave a Review
Chat360 Company Details
Company Name
Sumanel Technology Ventures Pvt Ltd
Headquarters
India
Website
chat360.io
Own this Software?
Chat360 vs. Similar Products
Select up to 3 Software, to enable Comparison
Compare Selected SoftwareChat360 Alternatives
We use cookies for critical website functionalities, personalised content and social media features, to analyse our traffic and marketing purposes.
This website uses cookies
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
You can read more about all this at the following links.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
These trackers help us to measure traffic and analyze your behavior to improve our service.
These trackers help us to deliver personalized ads or marketing content to you, and to measure their performance.