Chat360
Chat360 Reviews
& Product DetailsWhat is Chat360?
Chat360 is a no-code conversational AI platform that enables businesses to create and deploy chatbots across multiple channels, including WhatsApp, Facebook Messenger, Instagram, and websites. By leveraging natural language processing and machine learning, Chat360’s chatbots can understand and respond to customer inquiries in a human-like manner, providing instant support and personalized interactions.
One of the key features of Chat360 is its omnichannel support, allowing businesses to engage customers seamlessly across various platforms from a single dashboard. The platform also offers a user-friendly, drag-and-drop interface, making it accessible for users without technical expertise to build and manage chatbots. Additionally, Chat360 integrates with various tools and services, such as e-commerce platforms, payment gateways, and CRM systems, to streamline business operations.
Businesses can utilize Chat360’s chatbots for lead generation, customer support, and marketing campaigns. By automating routine inquiries and providing 24/7 assistance, companies can enhance customer satisfaction and operational efficiency. The platform’s data analytics capabilities also offer insights into customer behavior, enabling businesses to make informed decisions and refine their strategies.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Sumanel Technology Ventures Pvt Ltd
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Located In
India
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Website
chat360.io
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Chat360 offers customized pricing for its WhatsApp-based customer engagement and chatbot solutions, tailored to the needs of each business. To learn more about specific costs and plans, you are encouraged to contact their sales team directly through the website.
- Activity Dashboard
- API
- Auto-Responders
- Chat/ Messaging
- Customizable Branding
- Drag & Drop
- Multi-Channel Communication
- Real Time Analytics
- Real Time Notifications
- Surveys & Feedback
- Workflow Management
Additional Features
- AI/Machine Learning
- Alerts/Escalation
- Automated Responses
- Chat Transcript
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- CRM
- Customer Communication
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Engagement Tracking
- Feedback Management
- For Developers
- Intent Recognition
- Knowledge Base Management
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Performance Metrics
- Pre-Configured Bot
- Real-time Consumer-facing Chat
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Speech Recognition
- Support Ticket Management
- Third-Party Integrations
- Visual Analytics
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