Smartsupp
Smartsupp Reviews
& Product DetailsWhat is Smartsupp?
Smartsupp is a live chat and customer service platform that combines live chat, chatbots, and video recordings to drive online sales through conversations. Trusted by over 100,000 active customers worldwide, Smartsupp helps businesses save time and convert visitors into loyal customers.
The platform offers features such as live chat conversations, built-in chatbots, multichannel messaging, conversational ticketing, and video recordings. Smartsupp’s customers have seen positive results, including increased conversion rates, higher average order values, and improved customer satisfaction.
The platform provides ready-to-use chatbot templates for lead generation, discount offers, customer service, and e-commerce purposes. Smartsupp integrates with various e-commerce platforms and website builders, making it suitable for businesses of all sizes. With Smartsupp, businesses can provide a human touch to customer interactions, save time with chatbot automation, and increase sales opportunities by understanding visitors’ buyer journeys.
Found in these Categories
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Smartsupp
-
Located In
2013
-
Website
smartsupp.com
Starting from:
$25.5 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This tool has four plans. Free, Standard for 25.5 USD, Pro for 60 USD and Ultimate. In order to get more info about their pricings, gewt in contact with their sales team.
- API
- Activity Dashboard
- Auto-Responders
- Drag & Drop
- Chat/ Messaging
- Contact Management
- Email Management
- Transcripts/Chat History
- Workflow Management
- Surveys & Feedback
- Real Time Notifications
- Real Time Analytics
- Offline Form
- Multi-Channel Communication
- File Sharing
- File Management
- Customizable Branding
- Mobile Access
Additional Features
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Automated Responses
- Automated Routing
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Customer Communication
- Customer Database
- Website Integration
- Website Visitor Tracking
- Customer Experience Management
- Customer History
- Reporting & Statistics
- Reporting/Analytics
- Customer Segmentation
- Customer Service Analytics
- Real Time Monitoring
- Real Time Reporting
- Customer Support
- Customizable Templates
- Event Triggered Actions
- File Transfer
- For Sales/Marketing
- Geotargeting
- Interaction Tracking
- Knowledge Base Management
- Lead Capture
- Lead Qualification
- Live Chat
- Multi-Language
- One-to-One Messaging
- Performance Metrics
- Pre-Configured Bot
- Proactive Chat
- Queue Management
- Real-time Consumer-facing Chat
- Real-time Conversations
- Role-Based Permissions
- Routing
- Self Service Portal
- Support Ticket Management
- Tagging
- Third Party Integrations
- Transfers/Routing
- Visual Analytics
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