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Chatra

Tekpon Score
8.6

Chatra Reviews

& Product Details

What is Chatra?

Chatra is a live chat software designed to streamline the way businesses communicate with their customers directly on their website. It offers an intuitive interface that simplifies real-time conversations, helping businesses increase sales and improve customer service.

Chatra facilitates a personalized interaction with website visitors, enabling businesses to address queries, solve problems, and guide users through the buying process more effectively.

One of the key features of Chatra is its ability to provide a unified messaging experience, integrating live chat, email, and social messaging in a single platform. This consolidation ensures that no customer inquiry goes unanswered, fostering stronger relationships and enhancing customer satisfaction.

Additionally, Chatra is equipped with intelligent chatbots that can handle routine questions, collect lead information, and route complex issues to the appropriate human agent, thus optimizing the workload and increasing efficiency.

Its application ranges from small businesses looking to engage their first customers to larger enterprises aiming to streamline their customer support efforts.

Found in these Categories

Best For

Multichannel messaging built for businesses, big and small
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Roger Wilco, LLC

  • Located In

    United States

  • Website

    chatra.com

Starting from:

$21 /agent/month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Chatra offers three pricing plans: Free for one agent, Essential at $17 per agent/month billed annually ($21 monthly), and Pro at $23 per agent/month billed annually ($29 monthly). Plans include features like online and offline chat, email helpdesk, automation bots, visitor intelligence, and agent productivity tools.

  • Auto-Responders
  • Chat/ Messaging
  • Customizable Branding
  • Geotargeting
  • Multi-Channel Communication
  • Offline Form
  • Real Time Notifications

Additional Features

  • Canned Responses
  • Proactive Chat
  • Real-time Consumer-facing Chat

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