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DevRev Reviews

& Product Details

What is DevRev?

DevRev is a comprehensive software platform designed to revolutionize the way modern businesses handle customer relationships and product development.

By integrating customer relationship management (CRM) with product lifecycle management (PLM), DevRev helps teams work more cohesively and efficiently. Users can track customer feedback, manage product roadmaps, and ensure that customer insights are seamlessly integrated into the development process, all within a single platform. This holistic approach allows businesses to respond swiftly to customer needs and bring innovations to market faster.

DevRev offers features like task management, analytics, and integrated communication tools, which foster collaboration across the entire organization. One of its significant benefits is the ability to align development teams with customer feedback in real-time, ensuring that products not only meet customer expectations but also drive satisfaction and loyalty.

The platform’s versatility caters to diverse use cases, from startups looking to streamline their product development processes to large enterprises aiming to enhance their customer engagement strategies.

DevRev makes it easier for businesses to stay ahead of the curve by providing actionable insights and fostering an environment where development and customer success teams can thrive together.

Best For

AI-native modern support platform
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    DevRev Inc.

  • Located In

    United States

  • Website


Starting from:

$9.99 /user/month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

DevRev offers three pricing plans: the Starter plan costs $9.99 per user per month for platform and support licenses. The Pro plan is $24.99 per user per month plus $34.99 for support, including features like advanced customization and business hours support. The Ultimate plan provides custom pricing for advanced organizational needs, including audit logging and multi-region high availability. A 45-day free trial is available for the Pro plan.

  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Customizable Branding
  • Customizable Reports
  • Document Management
  • Feedback Management
  • File Sharing
  • Reporting/Analytics
  • Status Tracking
  • Workflow Management

Additional Features

  • API
  • Chat/Messaging
  • Contact Management
  • CRM
  • Customer History
  • Email Management
  • Live Chat
  • Real-time Consumer-facing Chat
  • Real-Time Notifications
  • Search/Filter
  • Single Sign On
  • Support Ticket Management
  • Tagging
  • Third-Party Integrations
  • Transfers/Routing


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