Error Title

This is a notice message, displayed at the top of the browser, informing the user of something useful.

Continue with LinkedIn
Recover my Password
Submit your Tekpon Account E-mail address and you will receive an email with instructions to reset your password.


Tekpon Score

Userlane Reviews

& Product Details

What is Userlane?

Userlane is an app that essentially makes time wasteful onboarding for software developers disappear. The customer success software helps software companies get their customers acquainted and onboarded quickly and easily through:

  • segmentation processes
  • step by step guides
  • on-demand custom support

So, Userlane will enable you to get your new users from zero to hero from day one through on-screen guides and steer through the process in real-time, resulting in less support and cost for your business and happier customers.

Best For

Userlane is the fastest way to provide help with any software.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name


  • Located In


  • Website

Starting from:

$FREE /user/month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Userlane offers only custom plans upon demand and the needs associated with your software's onboarding process.

  • Activity Dashboard
  • Alerts/Notifications
  • Access Controls/Permissions
  • Audience Targeting
  • Chat/Messaging
  • Usage Tracking/Analytics
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Contextual Guidance
  • Onboarding
  • Third-Party Integrations
  • Interaction Tracking
  • Reporting/Analytics
  • Document Storage
  • Dashboard
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Engagement Tracking
  • Workflow Management
  • Survey/Poll Management
  • In-app Training
  • Sentiment Analysis
  • Self Service Portal
  • Prioritization
  • Account Management
  • Knowledge Base Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Negative Feedback Management

Additional Features

  • API
  • Activity Tracking
  • Applicant Tracking
  • Asynchronous Learning
  • Behavior Tracking
  • Client Management
  • Configurable Workflow
  • Content Creation
  • Content Library
  • Content Management
  • Content Sharing
  • Data Import/Export
  • Data Visualization
  • Employee Engagement
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Feedback Management
  • Gamification
  • Interactive Content
  • Launch Management
  • Learning Management
  • Learning Paths/Tracks
  • Performance Metrics
  • Progress Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Single Sign On
  • Synchronous Learning
  • Trend Analysis
  • User Onboarding
  • Video Support
  • Visual Analytics

HubSpot Service Hub

Tekpon Score
  • Confluence

    Knowledge Management Software

  • Jira

    Project Management Software

Tell us your opinion about Userlane and help others.


Tekpon Score

Help Scout

Tekpon Score


Tekpon Score


Tekpon Score


Tekpon Score


Tekpon Score


Tekpon Score


Tekpon Score


Tekpon Score

Gainsight PX

Tekpon Score


Tekpon Score


Tekpon Score


Tekpon Score


Tekpon Score


Tekpon Score


Tekpon Score


Tekpon Score

Zoho Desk

Tekpon Score

This website uses cookies

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

You can read more about all this at the following links.

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

These trackers help us to measure traffic and analyze your behavior to improve our service.

These trackers help us to deliver personalized ads or marketing content to you, and to measure their performance.