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FluentStream

Tekpon Score
9.1

FluentStream Reviews

& Product Details

What is FluentStream?

FluentStream is a comprehensive communications solution tailored for small and medium-sized businesses. It prioritizes reliable and efficient phone system functionality, boasting a 99.99% service uptime guarantee. This assurance means businesses can depend on FluentStream for consistent call quality and connectivity, ensuring smooth operations and customer interactions.

A standout feature of FluentStream is its rapid response time. The company commits to providing fast, friendly assistance 24/7, ensuring that any issues are addressed promptly and effectively. This level of support is crucial for businesses that rely on uninterrupted communication channels.

Moreover, FluentStream offers 100% US-based support, with agents dedicated to understanding each customer’s unique needs. This approach allows for personalized and effective support, enhancing the overall user experience. FluentStream’s focus on exceptional service and unrivaled support makes it a top choice for businesses seeking a dependable and user-friendly communications solution.

Found in these Categories

Best For

The #1 Communications Choice for Small and Medium Business.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    FluentStream

  • Located In

    United States

  • Website

    fluentstream.com

Starting from:

$Custom

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

This tool has three prices. Essential, Advanced, and Complete.

  • Alerts/Escalation
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Campaign Management
  • Live Chat
  • Queue Management
  • SMS Messaging
  • Self Service Portal
  • Support Ticket Management
  • Virtual Assistant

Additional Features

  • By-Extension Reporting
  • VoIP
  • Real Time Analytics
  • IVR/Voice Recognition
  • Automatic Call Distribution
  • Unattended Call Management
  • Workflow Management
  • Call Tracking Metrics
  • Call Logging
  • Phone Key Input
  • Call Volume
  • Who Answered Log
  • Text to Speech
  • Presentation Streaming
  • Recording
  • Call Transfer
  • Blended Call Center
  • Outbound Call Center
  • Predictive Dialer
  • Inbound Reporting
  • Call Duration
  • Outbound Reporting
  • Video Conferencing
  • Computer Telephony Integration
  • Caller ID
  • Customizable Reports
  • Call Scripting
  • Surveys & Feedback
  • Inbound Call Center
  • Call Tagging
  • Call Transcription
  • Archiving & Retention
  • VoIP Connection
  • On-Demand Recording
  • Manual Dialer
  • Multi-Channel Communication
  • Reporting/Analytics
  • CRM
  • Voice Mail
  • Multi-Location
  • Real Time Monitoring
  • Performance Metrics

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