or
Continue with LinkedIn
Recover my Password
Submit your Tekpon Account E-mail address and you will receive an email with instructions to reset your password.

Freshsuccess

Tekpon Score
7.8

Freshsuccess Reviews

& Product Details

What is Freshsuccess?

Freshsuccess is an excellent customer success software designed to help businesses efficiently manage their customer relationships and improve customer satisfaction.

The platform offers various tools for monitoring customer performance, understanding their journey, and utilizing the gathered data to enhance their experience. It includes features such as customer health scores, usage statistics, and personalized customer communication. This, in turn, enables businesses to predict customer behavior, prevent customer churn, and ultimately, improve their customer success efforts.

Freshsuccess is particularly beneficial for SaaS companies, online service providers, and any business aiming to deeply comprehend and support their customers.

By using Freshsuccess, businesses can coordinate efforts to ensure customer satisfaction, contributing to long-term growth and stability.

Best For

Data-driven customer success management software
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Freshworks Inc.

  • Located In

    United States

  • Website

    freshworks.com

Starting from:

$79 user/month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Freshworks' Freshsuccess offers two pricing plans. The Growth plan costs $79 per user per month, providing customer health scores, automated workflows, and integrations. The Enterprise plan offers custom pricing with advanced features such as custom dashboards and dedicated account management.

  • Account Management
  • Activity Dashboard
  • Alerts/Notifications
  • Campaign Management
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Templates
  • Dashboard
  • Engagement Tracking
  • Email Management
  • Feedback Management
  • Health Score
  • Interaction Tracking
  • Onboarding
  • Reporting/Analytics
  • Revenue Management
  • Task Management
  • Third-Party Integrations
  • Usage Tracking/Analytics
  • Workflow Management

Additional Features

  • Activity Tracking
  • API
  • Configurable Workflow
  • Customizable Reports
  • Data Import/Export
  • Performance Metrics
  • Reporting & Statistics
  • Eloquant

    VoIP Software

  • Customer Thermometer

    Customer Success Software

  • Retently

    Customer Success Software

  • AskNicely

    Online Reputation Management Software

  • Salesforce Sales Cloud

    Sales Acceleration Software

  • GoTo Meeting

    Meeting Management Software

  • Stax Bill

    Subscription Management Software

  • Rollbar

    DevOps Software

  • Pendo

    Product Management Software

  • UserVoice

    Product Management Software

  • Segment

    Data Management Software

  • Nicereply

    Customer Success Software

  • Mixpanel

    Marketing Analytics Software

  • Close

    CRM Software

  • Kommo

    CRM Software

  • Braintree

    Payment Processing Software

  • Zuora

    Payment Processing Software

  • ChartMogul

    Business Intelligence Software

  • Sage Intacct

    Accounting Software

  • Google Calendar

    Scheduling Software

  • Kayako

    Help Desk Software

  • TeamSupport

    Help Desk Software

  • Intercom

    Live Chat Software

  • Xero

    Accounting Software

  • Capsule

    CRM Software

  • Nutshell

    CRM Software

  • Insightly

    CRM Software

  • Agile CRM

    CRM Software

  • Stripe

    Payment Processing Software

  • Recurly

    Subscription Management Software

  • Chargebee

    Subscription Management Software

  • Jira

    Project Management Software

  • Help Scout

    Help Desk Software

  • HubSpot CRM

    CRM Software

  • Aircall

    VoIP Software

  • Freshdesk

    Help Desk Software

  • Zoho CRM

    CRM Software

  • Freshsales

    CRM Software

  • Pipedrive

    CRM Software

  • Keap

    CRM Software

  • FreshBooks

    Accounting Software

Custify

Tekpon Score
COMPARE

Akita

Tekpon Score
COMPARE

Catalyst

Tekpon Score
COMPARE

Raaft

Tekpon Score
COMPARE

Tell us your opinion about Freshsuccess and help others.

Raaft

Tekpon Score

Catalyst

Tekpon Score

OnRamp

Tekpon Score

Akita

Tekpon Score

ChurnZero

Tekpon Score

Custify

Tekpon Score

This website uses cookies

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

You can read more about all this at the following links.

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

These trackers help us to measure traffic and analyze your behavior to improve our service.

These trackers help us to deliver personalized ads or marketing content to you, and to measure their performance.