Akita
Akita Reviews
& Product DetailsWhat is Akita?
Akita is a comprehensive customer success platform for SaaS businesses. It centralizes customer data, metrics, and activities, providing a single source of truth for each customer.
With Akita, you can manage onboarding, customer health, expansion, retention, and task management. The platform offers features such as customer segmentation, automated playbooks, account health scoring, customizable dashboards, powerful integrations, task management, and reporting.
It enables you to automate workflows, track key metrics, access 3rd-party data, create customizable health scores, and build shareable dashboards.
Akita’s goal is to help businesses achieve an engaged, healthy, and growing customer base by streamlining customer success processes and providing valuable insights for effective customer management.
Found in these Categories
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
-
Company Name
Akita
-
Located In
Ireland
-
Website
akitaapp.com
Starting from:
$200 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Akita offers flexible pricing plans to cater to different customer needs. The "Start" plan starts at $200/month, while the "Connect" plan is priced at $600/month. Both plans include essential features, API access, and unlimited dashboards. Additional users are charged separately. Annual prepayments provide a 20% discount. Customized plans are available, and there is no long-term contract required. For the first 3 months, there is a special pricing that costs only $99 /month, which you can cancel anytime. Akita also offer a 14-day free trial.
Additional Features
- API
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Behavior Tracking
- CRM
- Charting
- Configurable Workflow
- Customer History
- Customer Management
- Data Extraction
- Data Import/Export
- Customizable Fields
- Customizable Reports
- Data Mapping
- Data Synchronization
- Dashboard Creation
- Data Transformation
- Data Visualization
- Key Performance Indicators
- Multiple Data Sources
- Performance Metrics
- Profitability Analysis
- Reporting & Statistics
- Scorecards
- Search/Filter
- Strategic Planning
- Tagging
- Task Scheduling
- Trend/Problem Indicators
- Visual Analytics
- Web Traffic Reporting
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