Freshsuccess
Freshsuccess Reviews
& Product DetailsWhat is Freshsuccess?
Freshsuccess is an excellent customer success software designed to help businesses efficiently manage their customer relationships and improve customer satisfaction.
The platform offers various tools for monitoring customer performance, understanding their journey, and utilizing the gathered data to enhance their experience. It includes features such as customer health scores, usage statistics, and personalized customer communication. This, in turn, enables businesses to predict customer behavior, prevent customer churn, and ultimately, improve their customer success efforts.
Freshsuccess is particularly beneficial for SaaS companies, online service providers, and any business aiming to deeply comprehend and support their customers.
By using Freshsuccess, businesses can coordinate efforts to ensure customer satisfaction, contributing to long-term growth and stability.
Found in these Categories
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Freshworks Inc.
-
Located In
United States
-
Website
freshworks.com
Starting from:
$79 user/month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Freshworks' Freshsuccess offers two pricing plans. The Growth plan costs $79 per user per month, providing customer health scores, automated workflows, and integrations. The Enterprise plan offers custom pricing with advanced features such as custom dashboards and dedicated account management.
- Account Management
- Activity Dashboard
- Alerts/Notifications
- Campaign Management
- Collaboration Tools
- Communication Management
- Contact Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer Segmentation
- Customizable Templates
- Dashboard
- Engagement Tracking
- Email Management
- Feedback Management
- Health Score
- Interaction Tracking
- Onboarding
- Reporting/Analytics
- Revenue Management
- Task Management
- Third-Party Integrations
- Usage Tracking/Analytics
- Workflow Management
Additional Features
- Activity Tracking
- API
- Configurable Workflow
- Customizable Reports
- Data Import/Export
- Performance Metrics
- Reporting & Statistics
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