iLert
iLert Reviews
& Product DetailsWhat is iLert?
iLert is an advanced incident management and alerting software that is specifically designed to improve the response to IT incidents.
It provides powerful features to automatically alert the appropriate team members through various channels, ensuring that critical issues are addressed promptly.
The system seamlessly integrates with monitoring tools, allowing teams to consolidate alerts and reduce response times.
iLert’s on-call schedules efficiently manage workloads among team members, improving productivity and minimizing downtime.
Using iLert can enhance operational efficiency by reducing the time it takes to acknowledge and resolve incidents, which is crucial for maintaining high service levels and customer satisfaction.
iLert is applicable across various industries, particularly in IT services, ecommerce, and any business where service uptime is vital.
Companies that depend on timely incident response to sustain operations can utilize iLert to minimize disruptions, safeguard revenue streams, and maintain customer trust.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
iLert GmbH
-
Located In
Germany
-
Website
ilert.com
Starting from:
$24 user/month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
iLert offers four pricing plans tailored to different business needs. The Free plan includes up to 5 users and 100 SMS/voice notifications per month. The Professional plan costs €24 per user per month, providing advanced alerting features and unlimited notifications. The Premium plan, at €36 per user per month, adds team-based organization and incident communication capabilities. For large organizations, the Enterprise plan offers customized features and dedicated support.
- Dashboard
- Maintenance Management
- Mobile Access
- Real-time Alerts
- Support Ticket Management
- Workflow Configuration
Additional Features
- API
- Automated Scheduling
- Availability Management
- Calendar Management
- Communications Management
- Customizable Templates
- Drag & Drop
- Employee Management
- Event Logs
- Incident Reporting
- IT Incident Management
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-Location
- On Call Scheduling
- Real-Time Reporting
- Real-time Scheduling
- Reminders
- Scheduling
- Service Level Agreement (SLA) Management
- Single Sign On
- SMS Messaging
- Status Tracking
- Team Calendars
- Third-Party Integrations
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