JustCall Reviews for 2025
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What is JustCall?
JustCall is a cloud-based customer communication platform designed to streamline voice and messaging operations for sales and support teams. It offers a unified solution that integrates phone calls, SMS, and WhatsApp messaging, enabling businesses to manage all customer interactions from a single interface.
The platform includes features such as AI-powered voice agents, automated call distribution, and intelligent call routing to enhance customer experience. JustCall’s AI suite provides tools like real-time transcription, sentiment analysis, and conversation intelligence, assisting agents in delivering personalized support.
For sales teams, JustCall offers a predictive dialer to increase outreach efficiency and SMS automation for timely follow-ups. The platform’s analytics dashboard provides insights into agent performance and customer interactions, facilitating data-driven decision-making.
JustCall integrates with over 100 CRM and helpdesk tools, including HubSpot, Salesforce, and Zendesk, ensuring seamless data synchronization across platforms. Its scalability and comprehensive feature set make it suitable for businesses aiming to enhance their customer communication strategies.
Found in these Categories
Best For
- Small Business
- Medium Business
JustCall Pricing
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JustCall Features
- Alerts/Notifications
- Automated Attendant
- Business Text Messaging
- Call Analytics
- Call Conferencing
- Call Monitoring
- Call Forwarding
- Call Pulling
- Call Recording & Rating
- Call Routing
- Call Queuing
- Contact Management
- Custom Music on Hold
- Custom Ringback
- Do Not Disturb
- Interactive Voice Response
- SIP Trunking
- Speed Dial
- Transcriptions
- Artificial Intelligence (AI)
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JustCall Company Details
Company Name
SaaS Labs US, Inc
Headquarters
United States
Website
justcall.io
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