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JustCall Reviews for 2025

AI-Powered Communication for Sales & CS Teams
Tekpon Score:
4.6/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is JustCall?

JustCall is a cloud-based customer communication platform designed to streamline voice and messaging operations for sales and support teams. It offers a unified solution that integrates phone calls, SMS, and WhatsApp messaging, enabling businesses to manage all customer interactions from a single interface.

The platform includes features such as AI-powered voice agents, automated call distribution, and intelligent call routing to enhance customer experience. JustCall’s AI suite provides tools like real-time transcription, sentiment analysis, and conversation intelligence, assisting agents in delivering personalized support.

For sales teams, JustCall offers a predictive dialer to increase outreach efficiency and SMS automation for timely follow-ups. The platform’s analytics dashboard provides insights into agent performance and customer interactions, facilitating data-driven decision-making.

JustCall integrates with over 100 CRM and helpdesk tools, including HubSpot, Salesforce, and Zendesk, ensuring seamless data synchronization across platforms. Its scalability and comprehensive feature set make it suitable for businesses aiming to enhance their customer communication strategies.

Found in these Categories

Best For

  • Small Business
  • Medium Business

JustCall Pricing

Starting From:
$ 29 /user/month
Pricing Model: Subscription
JustCall offers a 14-day free trial and pricing starts at $29 per user per month annually ($39 monthly) for the Team plan. Pro plans begin at $49 per month annually ($69 monthly), and Pro Plus is $89 annually ($109 monthly), all with a two-user minimum. Enterprise and SalesPro plans offer custom pricing with advanced AI, compliance, and automation features.
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JustCall Features

  • Alerts/Notifications
  • Automated Attendant
  • Business Text Messaging
  • Call Analytics
  • Call Conferencing
  • Call Monitoring
  • Call Forwarding
  • Call Pulling
  • Call Recording & Rating
  • Call Routing
  • Call Queuing
  • Contact Management
  • Custom Music on Hold
  • Custom Ringback
  • Do Not Disturb
  • Interactive Voice Response
  • SIP Trunking
  • Speed Dial
  • Transcriptions
  • Artificial Intelligence (AI)

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JustCall Company Details

Company Name

SaaS Labs US, Inc

Headquarters

United States

Website

justcall.io

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JustCall vs. Similar Products

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JustCall Alternatives

PhoneBurner

Score: 4.1/5

OpenPhone

Score: 4.4/5

Dialpad

Score: 4.5/5

Get Better Pricing on JustCall

Save 15-40% with expert negociation

Your Credentials

Tell us who you are

Your Business

Tell us about your Company

Tell Us Your Software Needs

Share your requirements and let our procurement experts help you find the best software deals, negotiate renewals, or compare alternatives — tailored to your business goals.

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