Lokulus
Lokulus Reviews
& Product DetailsWhat is Lokulus?
Lokulus is an innovative software solution designed to streamline customer interactions and enhance the efficiency of customer service teams.
Built with the latest technology, it offers an array of features to manage customer queries across various channels, including email, social media, and live chat. Its AI-driven approach ensures that each customer receives a personalized and timely response, significantly improving customer satisfaction and loyalty.
Additionally, Lokulus provides insightful analytics, allowing businesses to track performance metrics and identify areas for improvement. The software is adaptable to businesses of all sizes, making it a versatile tool for industries ranging from retail to finance.
Use cases for Lokulus include automating routine customer service tasks, managing multi-channel customer interactions, and analyzing customer service performance to drive strategic decisions.
By leveraging Lokulus, companies can not only boost their customer service team’s productivity but also enhance the overall customer experience, ultimately leading to increased business growth.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Smart Analytics Limited
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Located In
United Kingdom
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Website
lokulus.com
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Lokulus offers customized pricing for its AI-driven customer service platform, designed to meet the specific needs of businesses. The platform integrates with existing tech stacks, automates workflows, and provides features like sentiment analysis, work prioritization, and smart integrations. For detailed pricing information, businesses should contact them directly.
- Activity Tracking
- Alerts/Notifications
- API
- Collaboration Tools
- Compliance Tracking
- Customizable Dashboard
- Document Management
- Email Management
- Graphical Workflow Editor
- Real Time Reporting
- Project Workflow
- Real Time Notifications
- Reporting & Statistics
- Template Management
- Third Party Integrations
Additional Features
- Autoresponders
- Batch Communications
- Call Center Management
- Call Recording
- Chat/Messaging
- CRM
- Customer Database
- Customer History
- Customizable Branding
- Employee Management
- Feedback Management
- Inbox Management
- Interaction Tracking
- Interactive Content
- IVR
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Multi-Language
- On-Demand Communications
- Personalization
- Queue Management
- Reservations Management
- SMS Messaging
- Social Media Integration
- Surveys & Feedback
- Travel Management
- Vendor Management
- Video Support
- Virtual Assistant
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