Loox Reviews
& Product DetailsWhat is Loox?
Loox is a dynamic platform that specializes in harnessing the power of visual reviews to boost brand credibility and drive sales. It recognizes the influential role of authentic customer feedback and enables businesses to collect, display, and share photo reviews, turning satisfied customers into brand ambassadors.
Their product reviews feature allows businesses to showcase genuine user experiences, enhancing trust and encouraging potential buyers. Beyond just reviews, Loox also offers a customer referrals program, incentivizing happy customers to spread the word and attract new clientele.
The platform’s seamless integrations ensure compatibility with popular e-commerce tools, making the implementation process smooth. By providing real-life social proof examples, Loox demonstrates its effectiveness in elevating brands in the e-commerce landscape.
In essence, Loox is an invaluable tool for businesses aiming to leverage customer testimonials for growth and success.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Loox Online
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Located In
Israel
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Website
loox.app
Starting from:
$9.99 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Loox offers three pricing plans: Beginner at $9.99/month with basic review features, Scale at $34.99/month with video reviews and customization options, and Unlimited at $299.99/month for high-growth businesses with priority support and unlimited reviews. All plans include photo reviews, and a free trial is available for new users.
Loox Beginner
Loox Scale
Loox Unlimited
- Activity Tracking
- Customer Experience Management
- Customizable Branding
- Dashboard
- Data Import/Export
- Email Management
- Engagement Tracking
- Feedback Management
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reporting/Analytics
- Response Management
- Review Generation
- Review Monitoring
- Review Request
- SMS Messaging
- Social Media Integration
- Social Promotion
- Third Party Integrations
- Website Integration
Additional Features
- Activity Dashboard
- Alerts/Notifications
- Automation
- Cart Page Reviews
- Capture
- Customer Reward
- Email Reminders
- Reminders
- Review Badge Management
- Review Display
- Popups
- Review Notification
- Review Migration
- Search/Filter
- Social Sharing
- Review Sharing
- Web Push Notifications
- Widgets
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User-Friendly Interface
Many users praise Loox for its intuitive design and easy-to-navigate dashboard. Store owners, even those with limited technical knowledge, can easily set up the app and integrate it with their eCommerce platforms. This ease of use makes it accessible to a wide audience, including small to mid-sized businesses.
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Photo and Video Reviews
A standout feature is the ability to collect customer photo and video reviews. These visual elements add authenticity and trust to products, helping increase conversion rates. Many merchants note that the inclusion of photos, in particular, makes their products more appealing.
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Customization Options
Loox offers a high level of customization, allowing users to tailor the review displays to match their store’s branding. From modifying review widget colors to customizing email templates for review requests, the flexibility helps businesses maintain brand consistency.
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Automated Review Requests
The automated email system for soliciting reviews is highly appreciated by store owners. Merchants can set up personalized emails to be sent to customers after purchase, streamlining the process of gathering feedback without manual intervention.
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Boosts Social Proof and Conversions
Many businesses report a noticeable increase in their conversion rates after implementing Loox. The combination of reviews and visuals encourages new customers to trust the product and make purchases, which is especially important for eCommerce stores.
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Pricing Structure
One of the most common critiques is Loox’s pricing. Some smaller businesses find the pricing plans to be a bit expensive, especially for startups or stores with lower sales volumes. They feel that certain essential features are locked behind higher-tier plans, which may not be affordable for everyone.
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Lack of Advanced Filtering Options
Some users express the need for more advanced filtering and sorting features for reviews. For larger stores with hundreds of reviews, it becomes difficult to manage and display the most relevant reviews due to the current limitations in filtering options.
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Review Widget Load Time
Some reviewers have noticed that the review widget can slow down their site’s loading speed. As site speed is critical for maintaining customer attention and SEO rankings, this is a concern for users who prioritize fast page loads.
Disclaimer
Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.
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Table of Contents
Have you ever experienced the frustration of receiving a product that looks nothing like what you saw on the website when you bought it online? For instance, when you order a pair of jeans, but the color of the delivered product is different from what you saw on the website’s photos. This is a common issue faced by many online shoppers, and it can lead to negative customer experiences.
However, providing feedback can be beneficial for both customers and businesses. In this review, we’ll take a closer look at Loox and how it can help improve your online business.
It’s widely known that user-generated content, such as reviews, can be highly valuable for businesses and customers alike. Reviews play a crucial role in whether or not a customer decides to purchase a product or service. Research has shown that customers respond better to reviews that include photos submitted by other users, rather than just plain text.
About Loox
Loox is a dependable marketing tool that can prove beneficial for any Shopify merchant. Given that e-commerce businesses struggle to establish a strong connection with their customers, Loox comes in handy as a product review app that can help brands gather visual reviews from their clients. With Loox, businesses can post photo reviews of their products, thus allowing potential customers to make informed purchase decisions.
Feedback is crucial, and sometimes, a photograph can convey what a simple text cannot. Moreover, customers prefer visual and video content over written messages. With Loox, businesses can collect as many reviews as possible from their satisfied customers and create a customer-friendly online shop that fosters trust. The tool solves the problem of trust, which is a significant challenge for customers who have to decide where to shop online.
Loox brings transparency to e-commerce by enabling companies to collect reviews from their customers and share them across various online platforms, including social media and Google.
Loox allows businesses to take their branding to the next level by showcasing reviews about their products and services all over the internet. The app enables companies to collect customer feedback in various formats, including plain text, video, and photos. With Loox reviews, businesses can share customer reviews across social media channels to increase their following and drive more targeted traffic to specific products.
How is Loox working?
Loox is software designed to help Shopify store owners generate more traffic and product reviews. Even if your shop is impressive and your products are premium, people tend to trust other people’s recommendations than the brand itself. Loox will collect photo reviews for your products by sending automatic emails to clients asking them to leave a photo review, and in change, the app offers discounts for submitting their reviews.
The meaning of Loox reviews is to build a relationship based on trust between an online shop and its clients. As a business in e-commerce, Loox offers you many great tools to boost it. And the central aspect is that you can build healthy social proof that you are offering your clients the best products. This aspect will generate more visitors to your shop than can be converted into future clients.
The tool allows you to create a dedicated page only for customer reviews, called the Happy Customer’s page, meaning that new people coming to your page can look at what people have to say about your shop and products. You’re probably wondering – is Loox legit – or a shop owner can change the review?
Loox does not have the option of editing or translating reviews until you import them into the shop. So there is no option to manage Loox reviews to be more credible. Another exciting aspect of this software is that you can share people’s reviews on all social media platforms; this will prove to your customers that you are honest and, therefore, can trust you.
Details of Loox Features
The diversity of features with each subscription type makes this app trustworthy and friendly. Loox features help your business grow organically, create a different approach with your customers, boost credibility, and increase traffic.
- Collect reviews automatic
- Improve retention
- Display reviews & boost conversions
- Get more traffic to your store
- Connect with your customers
- Built for Shopify
Collect reviews automatic
Sometimes customers forget how vital a review can be for a business; mouth-to-mouth marketing is still working nowadays and is more reliable for a new customer than an ad campaign. But people forget to give that feedback after buying a particular product. That is why you need to find a friendly way to remind them to leave a review and tell the other customers how satisfied you are. This feature will get you more reviews by reaching your customers on multiple channels like email, Facebook Messenger, and web push notifications.
The app will send an automatic email request or a reminder to encourage clients to leave a photo review. In exchange for a photo review, Loox is offering customers discount codes. This Loox feature can send and collect reviews from past customers for up to 3 months. A kindly reminder that it is time to share with other people their experiences.
Improve retention
When you email one of your customers, you want him to know that you care and his experience is essential for you. And we, as clients, like to be taken into account and receive attention. That is what this tool does for you: it takes care of your customers, transforms them into your brand ambassadors, and they, through their reviews, will bring new customers. Also, for their gesture, you can reward them with loyalty points with Smile.io and LoyaltyLion integrations.
Display reviews & boost conversions
Another nice thing about this photo reviews app is the interface. Loox has a friendly interface designed to boost your credibility and create an excellent page to surf for customers. You can create a dedicated page for happy customers. A client can see all the shop’s reviews, a loox pop-up while searching on your shop page, and a loox sidebar. In addition, you can create beautiful galleries to display customers’ reviews and rating stars or a carousel widget anywhere on your homepage—everything you need to grow your business and help your clients when they want to buy something.
Get more traffic to your store
One of the problems for an online shop is getting more visitors and boosting your traffic on your web page. Let me tell you that Loox has a solution for you or more. Google loves reviews, and this photo app will significantly boost organic traffic by having SEO-optimized, high-quality content. Loox allows you to share reviews on all social media platforms. This is another strategy that will bring more traffic to your website, and some of them will be converted into new clients. Loox is integrated with Google Shopping and Facebook, bringing more visitors to the page and possible clients.
Connect with your customers
Connecting with your clients is important and challenging when your business is online. But everything would be much easier if you could speak directly with your clients in their language. With Loox, you can do that; the app is available in English, Spanish, French, German, Portuguese, Russian, Italian, Turkish, Dutch, Japanese, Traditional Chinese, Simplified Chinese, Korean, Swedish, Finnish, Danish, and Norwegian. You can also reply to your customer’s review, publicly or privately, and engage with him and find out more about his experience with your shop. In addition, Loox allows you to customize the review form accordingly to your brand and products.
Built for Shopify
Loox review widget integrates entirely into your store, working with any theme. In addition, the app is mobile-friendly and 100% responsive. Another benefit of this software is that you can customize it easily according to your needs without coding or other necessary tools.
Loox Integration with Google Shopping
Integrating Loox reviews and Google Shopping allows every shop review to appear directly in their Google Shopping ads. To integrate Loox reviews with Google Shopping, merchants must have a Google Merchant Center account linked with a Google Ads account. Also, the option is available only for the Loox Pro Plan.
Loox Integration with Facebook Tab
This remarkable feature, newly released, helps shop owners share photo reviews on the Facebook business page. It is available for all merchants with at least a Pro Plan active.
Integrating Loox with Facebook is easy! Simply connect your Facebook account with Loox from the “Integration” tab in your Loox admin to activate the integration.
New Feature: Auto-Translated Reviews on Loox
Loox has introduced Auto-Translated Reviews, a game-changing feature designed to help stores expand their international reach by breaking language barriers in customer feedback. Here’s an in-depth look at what this feature offers:
- Support for 21 Languages: Loox now allows store owners to display translated reviews in 21 languages, ensuring international customers can read reviews in their native language, building credibility and enhancing shopping confidence.
- No Impact on Store Speed: Optimized for conversion, this feature is seamlessly integrated into Loox’s widgets, so it won’t impact store performance.
- Easy Setup: For stores that already support multiple languages, enabling auto-translation is as simple as logging into the Loox admin, toggling on Multilingual support, and enabling auto-translated reviews.
- Wide Widget Availability: Auto-translations are available across Loox’s key display areas, including the Product Reviews Widget, Happy Customers Page, Reviews Sidebar Widget, and Carousel Widgets.
- Included in Select Plans: This feature comes standard with Loox’s Scale, Unlimited, and legacy plans, giving these users unlimited review translations at no extra cost.
Loox’s Auto-Translated Reviews feature supports accurate and reliable translations with high-quality models, helping customers build trust in stores by reading reviews that feel authentic and accessible. Additionally, shoppers can choose to view reviews in their original language, adding transparency and convenience.
This new feature positions Loox as an essential tool for eCommerce businesses aiming to connect with global customers while maintaining a seamless shopping experience.
Loox Photo Reviews Conclusion
Overall, Loox is a marketing tool that helps boost your business, especially online shops, even if you are new. Reviews, or what other people and actual clients say about your products, are vital for your sales. Unfortunately, people tend to believe others like them rather than a marketing campaign or product photos. That’s why it is vital to integrate a marketing tool into your business. This tool can collect reviews or remind people to leave visual feedback about their experiences.
Feedback works like a filter for a customer; depending on the rating and how happy they are, your sales will be better. And people will trust your brand and recommend it to others. If they are unsatisfied, you can see that, and you will not buy from that shop. The reviews Loox generates more transparency for customers, making your business trustworthy.
