Loox Reviews& Product Details
What is Loox?
Loox is a reliable marketing tool that can benefit any Shopify merchant. When your business is orientated to e-commerce is hard to establish a good connection with your customer and find out if they enjoyed your products. Loox is a product review app that helps brands to collect visual reviews from their clients. In addition, this tool allows you to post photo reviews of the products.
Feedback is essential; sometimes, photography can speak words that a simple text can not. We can also observe that trends are constantly changing, and people enjoy the video and visual content more than written messages. You can collect as many reviews as possible from your happy customers and create a friendly online shop that clients can trust. I think that this tool is solving another problem that we have: trust.
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
Pricing Model: Subscription
- Free Trial
- Free Version
There is no free version, only a 14-day free trial to try the tool and see if this is what you need. But comparing Loox pricing, which begins from $9.99 per month, it is a good deal with what it offers as features and benefits.
- Activity Tracking
- Customer Experience Management
- Customizable Branding
- Data Import/Export
- Email Management
- Engagement Tracking
- Feedback Management
- Negative Feedback Management
- Performance Metrics
- Response Management
- Review Generation
- Review Monitoring
- Review Request
- SMS Messaging
- Social Media Integration
- Social Promotion
- Third Party Integrations
- Website Integration
- Activity Dashboard
- Cart Page Reviews
- Customer Reward
- Email Reminders
- Review Badge Management
- Review Display
- Review Notification
- Review Migration
- Social Sharing
- Review Sharing
- Web Push Notifications
Loox vs. Similar Products
Does it sound familiar that moment when you buy something online, and the product you received was way different from the one that you’ve seen on the website? For example, when you buy a pair of jeans online and the product has a different color from the website’s photos. We all have been there and wished for a different approach from that shop online. In this case, feedback is essential; it can be a win-win for everybody. So let’s dive into our Loox review and see what it can do for your online business.
It’s well known that user-generated content is perfect for a business and other customers. That so-called reviews are essential in buying a product or a particular service. Depending on the reviews, a customer will or not going to buy from you. Studies reveal that customers react much better to photos added by other users in a review than just simple text.
It is challenging for customers to decide where to buy and trust many online shops. This tool brings transparency to e-commerce – transparency between brand and client. Loox enables companies to take their branding to the next level by collecting reviews about them available all over the internet, from social media apps to Google. Moreover, Loox enables you to collect customer feedback, from plain text to video and photos.
With Loox reviews, businesses from e-commerce can share and use customer reviews across social media to increase their followers and drive more traffic directly to a specifically targeted product.
How is Loox working?
Loox is software designed to help Shopify store owners generate more traffic and product reviews. Even if your shop is impressive and your products are premium, people tend to trust other people’s recommendations than the brand itself. Loox will collect photo reviews for your products by sending automatic emails to clients asking them to leave a photo review, and in change, the app offers discounts for submitting their reviews.
The meaning of Loox reviews is to build a relationship based on trust between an online shop and its clients. As a business in e-commerce, Loox offers you many great tools to boost it. And the central aspect is that you can build healthy social proof that you are offering your clients the best products. This aspect will generate more visitors to your shop than can be converted into future clients.
The tool allows you to create a dedicated page only for customer reviews, called the Happy Customer’s page, meaning that new people coming to your page can look at what people have to say about your shop and products. You’re probably wondering – is Loox legit – or a shop owner can change the review?
Loox does not have the option of editing or translating reviews until you import them into the shop. So there is no option to manage Loox reviews to be more credible. Another exciting aspect about this software is that you can share people’s reviews on all social media platforms; this will prove to your customers that you are honest and, therefore, can trust you.
Details of Loox Features
The diversity of features with each subscription type makes this app trustworthy and friendly. Loox features help your business grow organically, create a different approach with your customers, boost credibility, and increase traffic.
- Collect reviews automatic
- Improve retention
- Display reviews & boost conversions
- Get more traffic to your store
- Connect with your customers
- Built for Shopify
Collect reviews automatic
Sometimes customers forget how vital a review can be for a business; mouth-to-mouth marketing is still working nowadays and is more reliable for a new customer than an ad campaign. But people forget to give that feedback after buying a particular product. That is why you need to find a friendly way to remind them to leave a review and tell the other customers how satisfied you are. This feature will get you more reviews by reaching your customers on multiple channels like email, Facebook Messenger, and web push notifications.
The app will send an automatic email request or a reminder to encourage clients to leave a photo review. In exchange for a photo review, Loox is offering customers discount codes. This Loox feature can send and collect reviews from past customers for up to 3 months. A kindly reminder that it is time to share with other people their experiences.
When you email one of your customers, you want him to know that you care and his experience is essential for you. And we, as clients, like to be taken into account and receive attention. That is what this tool does for you: it takes care of your customers, transforms them into your brand ambassadors, and they, through their reviews, will bring new customers. Also, for their gesture, you can reward them with loyalty points with Smile.io and LoyaltyLion integrations.
Display reviews & boost conversions
Another nice thing about this photo reviews app is the interface. Loox has a friendly interface designed to boost your credibility and create an excellent page to surf for customers. You can create a dedicated page for happy customers. A client can see all the shop’s reviews, a loox pop-up while searching on your shop page, and a loox sidebar. In addition, you can create beautiful galleries to display customers’ reviews and rating stars or a carousel widget anywhere on your homepage—everything you need to grow your business and help your clients when they want to buy something.
Get more traffic to your store
One of the problems for an online shop is getting more visitors and boosting your traffic on your web page. Let me tell you that Loox has a solution for you or more. Google loves reviews, and this photo app will significantly boost organic traffic by having SEO-optimized, high-quality content. Loox allows you to share reviews on all social media platforms. This is another strategy that will bring more traffic to your website, and some of them will be converted into new clients. Loox is integrated with Google Shopping and Facebook, bringing more visitors to the page and possible clients.
Connect with your customers
Connecting with your clients is important and challenging when your business is online. But everything would be much easier if you could speak directly with your clients in their language. With Loox, you can do that; the app is available in English, Spanish, French, German, Portuguese, Russian, Italian, Turkish, Dutch, Japanese, Traditional Chinese, Simplified Chinese, Korean, Swedish, Finnish, Danish, and Norwegian. You can also reply to your customer’s review, publicly or privately, and engage with him and find out more about his experience with your shop. In addition, Loox allows you to customize the review form accordingly to your brand and products.
Built for Shopify
Loox review widget integrates entirely into your store, working with any theme. In addition, the app is mobile-friendly and 100% responsive. Another benefit of this software is that you can customize it easily according to your needs without coding or other necessary tools.
Loox Integration with Google Shopping
Integrating Loox reviews and Google Shopping allows every shop review to appear directly in their Google Shopping ads. To integrate Loox reviews with Google Shopping, merchants must have a Google Merchant Center account linked with a Google Ads account. Also, the option is available only for the Loox Pro Plan.
Loox Integration with Facebook Tab
This remarkable feature, newly released, helps shop owners share photo reviews on the Facebook business page. It is available for all merchants with at least a Pro Plan active.
So how is working Loox integration with Facebook? Is simple! You must connect your Facebook account with the app from the “Integration” tab in your Loox admin to activate the integration.
Loox Photo Reviews Conclusion
Overall, Loox is a marketing tool that helps boost your business, especially online shops, even if you are new. Reviews, or what other people and actual clients say about your products, are vital for your sales. Unfortunately, people tend to believe others like them rather than a marketing campaign or product photos. That’s why it is vital to integrate a marketing tool into your business. This tool can collect reviews or remind people to leave visual feedback about their experiences.
Feedback works like a filter for a customer; depending on the rating and how happy they are, your sales will be better. And p people will trust your brand and recommend it to others. If they are unsatisfied, you can see that, and you will not buy from that shop. The reviews Loox generates more transparency for customers, making your business trustworthy.