Malcolm!
Malcolm! Reviews
& Product DetailsWhat is Malcom!?
Malcolm! is a no-code platform designed to revolutionize customer self-service by enabling businesses to create comprehensive online servicing systems quickly and efficiently. It empowers customers to self-serve at any time, enhancing service speed and reducing operational costs.
Malcolm! stands out for its ability to integrate seamlessly with other systems, allowing for continuous improvement through customer feedback.
The platform supports the creation of FAQs, knowledge bases, and workflows through no-code digital forms, including payment processing capabilities. Additionally, Malcolm! offers customization options like embeds, widgets, overlays, and plugins, alongside a hosted hub for centralized management.
With its multi-language support and extensive API, Malcolm! facilitates a superior user experience, driving operational efficiency and improving user satisfaction by automating processes and enabling 24/7 customer service.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Malcolm
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Located In
United States
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Website
malcolm.app
Starting from:
$50 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This tool has three plans. Micro for 50 USD, Team for 85 USD,and Team Plus for 170 USD.
- Archiving & Retention
- Collaboration Tools
- Content Management
- Customizable Branding
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Document Management
- Drag & Drop
- Forms Creation & Design
- Forms Management
- Full Text Search
- Process/Workflow Automation
- Surveys & Feedback
- Version Control
- Web Forms
- Workflow Management
Additional Features
- Self Service Portal
- Activity Dashboard
- File Sharing
- Customizable Forms
- SSL Security
- Real Time Data
- Audit Management
- Approval Process Control
- File Storage
- Activity Tracking
- Tagging
- Alerts/Notifications
- Reporting & Statistics
- Knowledge Base Management
- Cataloging/Categorization
- Single Sign On
- Commenting/Notes
- Access Controls/Permissions
- Widgets
- Text Editing
- Search/Filter
- API
- Content Library
- Client Portal
- Third Party Integrations
- Data Security
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