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OpsGenie Reviews

& Product Details

What is OpsGenie?

Opsgenie is a prominent alerting and incident response tool developed by Atlassian, designed to centralize alerts and notify the right people at the right time, ensuring that critical alerts are never missed. Here is a summary of the content available on their website:

The platform groups alerts, filters noise, and notifies users through various channels, offering flexibility to fit any workflow with customizable on-call schedules and routing rules. It provides dynamic reporting and analytics to gain insights into the success areas and improvement opportunities in your on-call and alerting processes.

Opsgenie facilitates incident investigation by correlating deployments and committing to incidents directly from its interface.

Opsgenie integrates with over 200 monitoring, ITSM, ChatOps, and collaboration tools, enhancing its functionality and facilitating a streamlined incident management and response process. It is available as a standalone offering, and its functionality is included across various cloud plans of Jira Service Management and with Atlassian Open DevOps.

Found in these Categories

Best For

On-call and alert management to keep services always on.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name


  • Located In

    United States

  • Website


Starting from:

$9 /month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

This tool has four plans. Free, Essentials for 9 USD, Standard for 19 USD, and Enterprise for 29 USD. For more info, check on their website.

  • Activity Dashboard
  • Dashboard
  • Real Time Monitoring
  • Server Monitoring
  • Uptime Reporting

Additional Features

  • Calendar Management
  • Incident Reporting
  • CPU Monitoring
  • Prioritization
  • Chat/Messaging
  • Customizable Fields
  • On Call Scheduling
  • Alerts/Escalation
  • Reporting/Analytics
  • Real Time Notifications
  • Collaboration Tools
  • Event Logs
  • File Sharing
  • Mobile Alerts
  • Corrective and Preventive Actions (CAPA)
  • Contact Management
  • KPI Monitoring
  • Reminders
  • Dashboard Creation
  • Team Calendars
  • Service Level Agreement (SLA) Management
  • Root Cause Analysis
  • Communications Management
  • FTP Monitoring
  • Issue Auditing
  • Alerts/Notifications
  • Status Tracking
  • Disaster Recovery
  • Mobile Access
  • Application Management
  • Automated Scheduling
  • Email Alerts
  • Audit Trail
  • Monitoring
  • Remediation Management
  • Problem Management
  • IT Incident Management
  • Video Conferencing
  • Mail Server Monitoring
  • Incident Management
  • Templates
  • API
  • Email Management
  • Multi-Channel Communication
  • Single Sign On
  • Real-Time Chat
  • Secure Data Storage
  • User Management
  • Event Triggered Actions
  • Scenario Planning
  • Transaction Monitoring


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