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Pirate Ship Reviews for 2025

Shipping solution for e-commerce businesses.
User Score:
4.7/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Pirate Ship?

Pirate Ship is a cloud-based shipping software designed for small businesses, offering the cheapest USPS and UPS shipping rates without any fees or markups. Users can import e-commerce orders, buy and print labels, and track shipments.

The software supports domestic and international packages, allowing users to generate shipping labels in ZPL or PDF format and share them with customers via private links. It integrates with various e-commerce platforms, supports batch shipping, and provides features like address completion, customizable tracking emails, and shipping analytics.

It offers discounted shipping insurance and pay-on-use return labels. With no monthly fees or commitments, it aims to provide entrepreneurs and businesses with a simple and affordable solution for their shipping needs.

Found in these Categories

Best For

  • Freelancers
  • Small Business
  • Medium Business

Pirate Ship Pricing

Starting From: Custom
Pricing Model: Subscription
Pirate Ship offers up to 89% off standard USPS and UPS shipping rates for free. There are no monthly fees, label costs, markups, or hidden charges. As one of the largest partners of USPS and UPS, it provides deep discounts on all shipping services without any additional costs. Creating a free account requires no credit card information.
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Pirate Ship Features

  • Activity Dashboard
  • Order Management
  • Shipment Tracking
  • Shipping Management
  • Reporting/Analytics
  • Activity Tracking
  • Air Shipping
  • Alerts/Notifications
  • Carrier Management
  • Customer Database
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Ground Shipping
  • Import/Export Management
  • Label Printing
  • Labeling
  • Location Tracking
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Shipment Price Calculation
  • Shipping Labels
  • Status Tracking

User Sentiment - Pirate Ship Reviews

4.7/5
Based on 5,237 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Free to Use, No Hidden Fees

    One of Pirate Ship’s most commonly praised aspects is its pricing structure. Users appreciate that there are no monthly fees or hidden costs. Unlike competitors that charge subscription fees, Pirate Ship makes its money through shipping sales, which keeps it accessible for small businesses and individuals alike.

  • Simple, User-Friendly Interface

    Many reviews highlight the ease of use. Users find the software intuitive and straightforward, making it ideal for non-tech-savvy users. The onboarding process is smooth, and most users report being able to quickly navigate the system to create shipping labels with a minimal learning curve.

  • Excellent Customer Support

    Customer support is frequently praised for being responsive, friendly, and helpful. Pirate Ship offers chat support, which many users find convenient. The team behind Pirate Ship is commended for their fast response times and detailed assistance, which helps resolve issues quickly.

  • Competitive Shipping Rates

    Pirate Ship provides discounted USPS and UPS rates comparable to (or sometimes even better) those offered by larger e-commerce platforms. Many small business owners note significant savings on shipping costs, which positively impact their bottom line.

  • Bulk Shipping and Integrations

    Users who ship in bulk appreciate the batch label creation feature. This, coupled with seamless integrations with platforms like Shopify and Etsy, makes the shipping process efficient and time-saving for those handling large orders.

Areas for Improvement
  • Limited Carrier Options

    While Pirate Ship integrates well with USPS and UPS, several users express frustration over the limited carrier options. Businesses that need to ship internationally or use other carriers, such as FedEx or DHL, find Pirate Ship’s carrier selection restrictive.

  • International Shipping Complexity

    Although Pirate Ship offers international shipping, some users find the process more cumbersome than domestic shipping. Reviews mention that the customs documentation can be confusing, and support for international shipping isn’t as robust as domestic services.

  • Lack of Advanced Features

    Users running larger businesses or with more complex shipping needs feel Pirate Ship lacks some of the competitors’ advanced features. They mention features like automated returns, detailed tracking insights, and advanced analytics as missing or limited in Pirate Ship.

  • Limited Integrations with Non-E-Commerce

    While Pirate Ship works well with major e-commerce platforms, some users desire broader integrations. For instance, integration with custom-built websites or lesser-known platforms would make Pirate Ship more versatile for businesses that are not solely dependent on mainstream e-commerce sites.

  • No Mobile App

    A few users point out the absence of a mobile app as a drawback. While the web-based platform is responsive and works on mobile browsers, having a dedicated app would be more convenient for those managing shipping.

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Pirate Ship Company Details

Company Name

Pirate Ship

Headquarters

United States

Website

pirateship.com

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