ShipStation
ShipStation Reviews
& Product DetailsWhat is ShipStation?
ShipStation is a comprehensive shipping software designed to help eCommerce businesses streamline their order fulfillment process. By integrating with multiple sales channels, including online marketplaces and eCommerce platforms, ShipStation enables users to manage and process orders from a single, unified dashboard.
The software offers a range of features, such as automated shipping workflows, discounted shipping rates, and customizable packing slips, all of which contribute to a more efficient and cost-effective shipping process.
One of ShipStation’s key benefits is its ability to simplify complex shipping tasks through automation. Users can set up rules to automatically select carriers, assign shipping methods, and print labels, reducing manual input and minimizing errors. Additionally, ShipStation provides real-time tracking information and branded tracking pages, allowing businesses to enhance their customers’ post-purchase experience.
ShipStation is ideal for small to medium-sized businesses that need to scale their shipping operations while maintaining accuracy and efficiency. Whether you’re managing a few orders a day or processing hundreds, ShipStation’s robust feature set and user-friendly interface make it an essential tool for any eCommerce business looking to optimize their shipping and fulfillment operations.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Auctane, Inc.
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Located In
United States
- Website shipstation.com
Starting from:
$9.99 /user/month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
ShipStation offers several pricing plans, starting at $9.99/month for the Starter plan, which includes 50 shipments per month. Higher-tier plans include Bronze at $29.99/month, Silver at $59.99/month, Gold at $99.99/month, and Platinum at $149.99/month, each with increasing shipment limits and features. An Enterprise plan is also available for $229.99/month. All plans include unlimited users, and a 30-day free trial is available.
See ShipStation CouponsShipEasy
Starter
Bronze
- Forecasting
- Inventory Optimization
- Mobile Access
- Multi-Channel Management
- Order Management
- Reporting/Analytics
- Retail Inventory Management
- Shipping Management
- Activity Dashboard
- Customization
- Customer Service Management
- Inventory Management
- Marketing & SEO
- eCommerce Management
- Price Optimization
- Product Data Management
- Purchase Order Management
- Real Time Data
- Shipment Tracking
- Sourcing Management
- Warehouse Management
- Theme Templates
- Supplier Management
- Shopping Cart
- Web Hosting
Additional Features
- 3PL Management
- API
- Access Controls/ Permissions
- Accounting
- Accounting Integration
- Audit Management
- Barcode/ Ticket Scanning
- Barcode Recognition
- Carrier Management
- Cost Tracking
- Customer Database
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Dispatch Management
- Distribution Management
- Email Templates
- Ground Shipping
- Inventory Auditing
- Inventory Control
- Item Management
- Inventory Management
- Inventory Tracking
- Label Printing
- Labeling
- Mobile Alerts
- Multi-Location
- Order Entry
- Order Fulfillment
- Package Tracking
- Order Processing
- Order Tracking
- Purchase Order Management
- Real-Time Comparisons
- Real-Time Data
- Recurring Orders
- Routing
- Sales Forecasting
- Scheduling
- Search/ Filter
- Shipment Price Calculation
- Shipment Tracking
- Stock Management
- Shipping Labels
- Transportation Management
- Vendor Managed Inventory
- Workflow Management
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Wide Range of Integrations
Users consistently highlight ShipStation’s ability to integrate with a vast number of eCommerce platforms, marketplaces, and carriers. This feature allows businesses to manage all their shipping needs from a single dashboard, reducing the complexity of managing multiple sales channels.
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Ease of Use
Many users appreciate the intuitive interface and easy setup process. The platform is designed with simplicity in mind, making it accessible even for users without a technical background.
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Automation Features
The automation rules in ShipStation are highly regarded. Users find it beneficial to automate repetitive tasks such as assigning carriers, setting shipping methods, and sending customer notifications, which greatly improves efficiency.
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Label Printing and Bulk Processing
The ability to print shipping labels in bulk and process large numbers of orders simultaneously is frequently mentioned as a significant time-saver, particularly for businesses with high order volumes.
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Customer Support
ShipStation’s customer support receives positive remarks, especially for their responsiveness and willingness to help with any setup or integration issues.
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Cost Structure
Some users feel that ShipStation’s pricing can be prohibitive, especially for smaller businesses or startups. The cost increases as order volume grows, which can become expensive over time.
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Slow Load Times
A number of users report slow loading times, especially during peak usage periods. This can be frustrating when trying to process large volumes of orders quickly.
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Limited Customization
While the platform is user-friendly, some users find the customization options for packing slips, emails, and other templates somewhat limited.
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International Shipping Complexities
Users handling international shipments have mentioned that setting up and managing international shipping can be complex, with limited support for certain carriers or destinations.
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Reporting Limitations
Some users have expressed dissatisfaction with the reporting features, noting that they are not as robust or customizable as they would like for more in-depth business analysis.
Disclaimer
Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.
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Table of Contents
ShipStation, powered by Auctane, is a leading solution in the e-commerce shipping industry, simplifying fulfillment for businesses of all sizes. Through seamless integration with over 180 platforms, including PayPal, ShipStation enables efficient multi-channel shipping management.
With tools like ShipStation Connect and ShipStation tracking, it streamlines printing and order tracking for a smoother experience. Designed for versatility, ShipStation enhances workflows and logistics management, making it a favorite among online retailers.
Whether you need quick access through ShipStation login or advanced shipping automation, it’s built to scale with your business.
ShipStation Tracking & Shipping software
ShipStation is an excellent investment if you want to simplify and automate various aspects of your business. The ShipStation enterprise provides API customization and partners with several threading corporations worldwide, such as FedEx, UPS, DHL, and other carriers, to make order fulfillment easy for you. ShipStation also offers eCommerce order management and inventory control.
Despite its name, ShipStation offers more than just shipping solutions. It also provides tools for order management, branding, inventory control, eCommerce, and shipping.
In this ShipStation review, we’ll explore all the software’s features, including usability and customer service, and analyze customer reviews. Let’s get started!
How does ShipStation work?
ShipStation is a shipping solution that helps online retailers with their transport and fulfillment methods. But here is how ShipStation can work for your business:
- Order Retrieval: Integrates with over 40 sales channels, consolidating order details in one place.
- Automated Shipping: Applies preset shipping preferences, generates custom labels, and updates stores with tracking.
- Customer Communication: Notifies customers when orders ship and provides real-time tracking.
- Getting Started: After logging in, a tutorial guides setup. Link your account with marketplaces and shopping carts.
- User-Friendly Dashboard: Track insights, orders, and shipments; tools like the Rate Calculator make manual order processing simple.
Getting started with ShipStation is easy and can be done in simple steps.
ShipStation Login
Logging into the platform gives users instant access to their centralized shipping dashboard, where they can manage orders, print labels, track shipments, and access reporting tools.
The ShipStation login process is straightforward, with secure access via username and password, offering quick entry into tools like ShipStation Connect, multi-channel order tracking, and inventory management.
Users can access the software on both desktop and mobile, making it easy to manage orders from anywhere and keep fulfillment efficient and organized.
The dashboard has five categories that describe insights, orders, shipments, products, and customers. Additionally, in the top right of the app, there is an icon tray with five icons that include tools such as the Rate Calculator Update All Orders, My Profile, and Support.
This makes it easy to process manual orders through the dashboard.
ShipStation Detailed Features
ShipStation gives you all the gear you want to print transport labels and packing lists and automate your order processing. And incredibly, ShipStation makes almost all of its capabilities to be had on all pricing plans. Here are some of the ShipStation features:
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Centralized Dashboard
ShipStation’s all-in-one dashboard displays insights, orders, shipments, product data, and customer information, making it easy to process orders and track performance.
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Shipping
ShipStation integrates with multiple transportation companies, including USPS, UPS, FedEx, DHL, and more. This allows you to choose the best delivery option for different shipments. You can set up automation rules to instruct ShipStation on how to handle orders.
The Rate Calculator is available in the toolbar. It can be used to determine estimated shipping costs for different companies and service types.
Alternatively, you can use the price calculator in the Configure Shipment widget to view costs for a specific shipment.
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Advanced Shipping Automation
Customize shipping workflows with preset rules based on package weight, destination, or carrier, then automate label printing through ShipStation Connect, reducing manual input.
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Multi-Channel Sync
ShipStation consolidates orders from over 100 e-commerce platforms, including Amazon, eBay, and Shopify, enabling seamless, multi-channel order management from one dashboard.
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Shipment Tracking
ShipStation tracking updates orders with live status updates and provides branded tracking pages, allowing customers to track shipments from their inboxes.
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Order Management
Process orders quickly using batch printing capabilities to print masses of transport labels and pack slips simultaneously. You can also mechanically generate a picklist that kinds orders to make picking and packing easier.
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Inventory and Warehouse Management
Manage inventory levels across multiple warehouses, providing visibility to prevent stockouts and streamline restocking processes.
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Dropshipping
ShipStation helps dropship, whether you’re the dropship dealer or the dropship supplier.
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Reports
Shipstation offers reporting alternatives that assist you in collecting information about orders and shipments. For example, the Insights web page provides visible reviews, charts, and graphs to tune trends, delivery quantities, and other information points.
Insights Reports offers pre-formatted, customizable reviews you may view in-app or export to PDF, CSV, Excel, or textual content files.
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Shipping Labels
Use ShipStation Connect to attach thermal and computing device printers for your USB scales. Then, print delivery labels online from everywhere using the cellular app. You also can upload branding statistics for your delivery labels.
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International Shipping
ShipStation customers are robotically enrolled in Stamps.com’s Global Advantage Program, which allows you to deliver across the world using the USPS.
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Custom Views
Tailor the UI to your liking through unique criteria. For example, you can pick out from someone of a kind layout and determine which sidebars you’d want to show and that you need to hide.
You also can allow and disable some features (including Quickship) on this web page. Users may access this function by touring the Settings web page and choosing Display Options.
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Branded Experience
Logos and brand elements can improve brand consistency and customer trust on tracking pages, emails, and packing slips.
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Customer Communication Automation
Upon label creation, automatically send shipping notifications and updates to customers, ensuring clear communication and building a positive buyer experience.
Benefits of ShipStation Connect
ShipStation Connect is a powerful tool that allows users to print shipping labels directly from any connected device without needing to download files or manage local settings. Here are its key benefits:
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Centralized, Effortless Printing
ShipStation Connect enables printing of labels, packing slips, and pick lists directly from any computer or device without needing to save files or manage separate printer setups. This process reduces time and eliminates errors often involved with manual file handling.
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Remote Printing for Multi-User Teams
Multiple users across locations can access and use shared printers. This is a significant advantage for businesses with distributed teams or multiple warehouses, allowing smooth operations without needing on-site configurations.
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Workflow and Scalability
ShipStation Connect helps businesses scale smoothly by centralizing printing setups. Managers can establish standard printing settings for their entire team, ensuring uniformity in fulfillment processes across locations, saving time, and reducing the learning curve for new users.
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Improved Accuracy and Reduced Redundancy
With real-time print commands, ShipStation Connect minimizes repetitive steps and errors, helping businesses ensure orders are shipped accurately and consistently.
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Device Flexibility and Mobile Accessibility
ShipStation Connect works seamlessly across various devices, so team members can manage printing tasks on the go with mobile or desktop devices. This adds flexibility and supports remote fulfillment management.
ShipStation Detailed Integrations
ShipStation is a powerful tool for eCommerce businesses due to its wide range of integrations with over 80 marketplaces and purchasing carts. If your business is already using an eCommerce platform, it is highly likely that ShipStation can easily integrate with your sales channels.
As of the last count, ShipStation offers over 300 integrations, allowing you to customize your shipping plan to suit your needs better.
Additionally, if you have developer skills, you can access ShipStation’s API and even build a connection yourself if your eCommerce platform does not integrate with ShipStation. The most popular integrations that are offered are:
- PayPal
- Wix
- MailChimp
- Shopify
- Stripe
- LiveAgent
- Xero
- Weebly
Alternatives to ShipStation
The top five alternatives that are available in the market for ShipStation are:
- Shippo
- ShipHawk
- Solid Commerce
- ShippingEasy
- Shipwire
Shipstation Review Conclusions
If you’re running a business and haven’t started using a shipping software program to streamline your delivery processes.
ShipStation stands out as a powerful and flexible shipping solution tailored for e-commerce businesses of all sizes. Its multi-channel integrations, automation features, and tools like ShipStation Connect make it easy to streamline order fulfillment and enhance customer satisfaction through real-time tracking and branded shipping experiences.
With scalable pricing and a user-friendly interface, ShipStation adapts to business growth, making it a valuable investment for those looking to simplify logistics. Start with their 30-day trial to see how ShipStation can elevate your shipping process.
Receiving a package from Auctane ShipStation usually indicates that it was processed using their shipping software, utilized by many online retailers to manage orders and deliveries. If you recently made an online purchase, or someone sent you a gift through an e-commerce platform, it’s likely handled by ShipStation. It’s also possible to receive packages through subscription services that use ShipStation for distribution.
Auctane ShipStation is a shipping software platform that helps online retailers and e-commerce businesses streamline their shipping processes. This includes order importation, automated label printing, and comprehensive tracking solutions. It integrates with multiple online sales channels and shipping carriers to optimize logistics.
A wide range of e-commerce businesses uses ShipStation to facilitate their shipping needs. This includes independent retailers, subscription box companies, and merchants on platforms like Amazon and eBay. The software supports a variety of industries, helping them to efficiently process orders and manage shipments.
ShipStation provides robust customer support, offering resources like a detailed help center, community forums, and direct customer service contacts. Users generally appreciate the quality of support for resolving issues and optimizing their use of the software
To use ShipStation with PayPal, you need to connect your PayPal account as one of your selling channels within ShipStation. Here’s how to do it:
- Log in to ShipStation: Access your ShipStation account.
- Navigate to Account Settings: Go to the settings area, usually found in the top right corner of your dashboard.
- Integrate PayPal: Select ‘Selling Channels’ from the settings menu, then choose ‘Store Setup’ and click on ‘Connect a Store or Marketplace.’
- Select PayPal: Find PayPal in the list of channels and follow the prompts to connect your account.
- Configure Settings: Ensure that the settings are configured to sync your PayPal transactions correctly. This may include specifying which PayPal email addresses to import orders from if you have multiple.
By linking PayPal to ShipStation, you can automatically import order information, streamlining the shipping process and improving order management efficiency.
Auctane ShipStation provides comprehensive tracking solutions for packages. Once an order is processed through ShipStation, a tracking number is generated and associated with the order. This tracking number is automatically updated as the package moves through various stages of delivery.
Users can monitor the status directly in ShipStation and can also set up notifications to be sent to customers, keeping them informed about their shipment’s progress. This integration simplifies the tracking process, making it easier for businesses to provide timely updates and reduce customer service inquiries about order statuses.
