pulseM
pulseM Reviews
& Product DetailsWhat is pulseM?
PulseM, developed by Speetra, Inc, is a cutting-edge software solution that helps companies connect with their customers better. It focuses on gathering honest feedback through engaging and innovative methods, such as voice and text messaging. This tool empowers businesses to capture real-time sentiment and insights directly from their customers, which improves the overall customer experience and fosters positive relationships.
PulseM also facilitates seamless integration with various platforms, making it easy to aggregate and manage feedback. The software’s automated review requests and social media sharing capabilities also significantly boost online reputation and visibility. It is primarily used by service-oriented sectors, such as HVAC, plumbing, and electrical services, to enhance service quality and operational efficiency.
Thanks to its intuitive interface and robust reporting tools, PulseM provides valuable analytics that help companies make informed decisions and strategically improve their service offerings. Ultimately, PulseM is an essential tool for businesses that want to improve customer satisfaction, engage more effectively with their audience, and achieve sustainable growth.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Speetra, Inc
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Located In
United States
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Website
pulsem.me
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
pulseM pricing is available on request. Schedule a Demo to get a custom quote adapted to your business needs.
- API
- Access Control/Permissions
- Activity Tracking
- Brand Tracking
- Campaign Analytics
- Chat/Messaging
- Communication Management
- Competitive Analysis
- Customer Engagement
- Customer Experience Management
- Customizable Branding
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Engagement Tracking
- Feedback Management
- Multi-Location
- Multi-Channel Campaigns
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Real-Time Analytics
- Reporting/Analytics
- Reputation Management
- Response Management
- Review Generation
- Review Monitoring
- Review Request
- SMS Messaging
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
- Template Management
- Third Party Integrations
- Website Integration
Additional Features
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Customizable Fields
- Customizable Reports
- Keyword Tracking
- NPS Survey Structure
- Process/Workflow Automation
- Real-Time Data
- Real-Time Notifications
- Review Display
- Review Notification
- Search/Filter
- Social Sharing
- Text Analysis
- Trend Analysis
- Visual Analytics
- Widgets
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Effective Review Generation
PulseM excels at automating the review process by sending customers text messages after a service is completed, prompting them to leave reviews. This has helped many users boost their Google ratings significantly.
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Ease of Use
Many users appreciate the platform’s simplicity, which makes it easy to integrate with existing systems and automate review requests and appointment reminders.
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Customer Support
The platform is highly regarded for its customer service. It offers responsive support via phone, email, and chat, which has helped users resolve issues quickly.
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Increased Visibility
PulseM helps businesses improve their social media ratings by showcasing positive reviews, attracting new customers, and retaining existing ones.
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Cost
Some users find PulseM’s pricing a bit high, especially for smaller businesses. However, most acknowledge that the software’s effectiveness justifies the cost.
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Limited Customization for Notifications
A few users have mentioned wanting more control over customer notifications, such as manually turning off notifications for specific customers.
Disclaimer
Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.
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