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Pure Chat Reviews for 2025

Live chat software for SMBs
Tekpon Score:
4.3/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Pure Chat?

Pure Chat is a comprehensive live chat software designed to help businesses engage with their customers in real-time. Its core functionality revolves around providing seamless communication channels, allowing companies to offer instant support and sales assistance directly from their website.

With an intuitive interface, Pure Chat enables organizations of all sizes to set up and manage their customer interactions effortlessly. The software integrates a range of features, including customizable chat widgets, a real-time analytics dashboard, and advanced automation capabilities such as trigger-based messages and chatbots.

These tools work together to enhance customer service and increase conversion rates by facilitating immediate and personalized communication. The benefits of utilizing Pure Chat extend beyond just improved customer engagement. It aids in capturing leads, reducing response times, and gathering valuable insights into customer behavior and needs.

Ideal for a variety of use cases, from small businesses wanting to boost their online presence to large enterprises aiming to streamline their customer support processes, Pure Chat is versatile enough to cater to diverse industries seeking to enhance their customer interaction and satisfaction levels.

Found in these Categories

Best For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business

Pure Chat Pricing

Starting From:
$ 49 /month
Pricing Model: Subscription
Pure Chat offers two main pricing plans: Growth at $39/month billed annually ($49/month billed monthly) for 4 users and Pro at $79/month billed annually ($99/month billed monthly) for 10 users. Both plans include features like unlimited chats, advanced widget customization, and mobile apps. Additional users can be added for a fee.
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Pure Chat Features

  • API
  • Auto-Responders
  • Chat/ Messaging
  • Contact Management
  • Customizable Branding
  • File Sharing
  • Mobile Access
  • Multi-Channel Communication
  • Offline Form
  • Real Time Analytics
  • Transcripts/Chat History
  • Real-time Consumer-facing Chat
  • Reporting/Analytics
  • Search/Filter
  • Third-Party Integrations

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Pure Chat Company Details

Company Name

Pure Chat, Inc.

Headquarters

United States

Website

purechat.com

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