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Pure Chat

Tekpon Score
8.6

Pure Chat Reviews

& Product Details

What is Pure Chat?

Pure Chat is a comprehensive live chat software designed to help businesses engage with their customers in real-time. Its core functionality revolves around providing seamless communication channels, allowing companies to offer instant support and sales assistance directly from their website.

With an intuitive interface, Pure Chat enables organizations of all sizes to set up and manage their customer interactions effortlessly. The software integrates a range of features, including customizable chat widgets, a real-time analytics dashboard, and advanced automation capabilities such as trigger-based messages and chatbots.

These tools work together to enhance customer service and increase conversion rates by facilitating immediate and personalized communication. The benefits of utilizing Pure Chat extend beyond just improved customer engagement. It aids in capturing leads, reducing response times, and gathering valuable insights into customer behavior and needs.

Ideal for a variety of use cases, from small businesses wanting to boost their online presence to large enterprises aiming to streamline their customer support processes, Pure Chat is versatile enough to cater to diverse industries seeking to enhance their customer interaction and satisfaction levels.

Best For

Live chat software for SMBs
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Pure Chat, Inc.

  • Located In

    United States

  • Website

    purechat.com

Starting from:

$49 /month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Pure Chat offers two main pricing plans: Growth at $39/month billed annually ($49/month billed monthly) for 4 users and Pro at $79/month billed annually ($99/month billed monthly) for 10 users. Both plans include features like unlimited chats, advanced widget customization, and mobile apps. Additional users can be added for a fee.

  • API
  • Auto-Responders
  • Chat/ Messaging
  • Contact Management
  • Customizable Branding
  • File Sharing
  • Mobile Access
  • Multi-Channel Communication
  • Offline Form
  • Real Time Analytics
  • Transcripts/Chat History

Additional Features

  • Real-time Consumer-facing Chat
  • Reporting/Analytics
  • Search/Filter
  • Third-Party Integrations
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