Reputation Reviews

What is Reputation?

Reputation is a comprehensive online reputation management service designed for businesses looking to enhance their digital and online reputation. It offers a platform that turns customers into local advocates by building and managing a brand’s online presence effectively. The service is known for its ability to increase search presence, drive sales, decrease churn, and encourage repeat business.

Key features of Reputation include the ability to collect feedback, respond to reviews, and automate engagement. The platform offers tools for creating and analyzing surveys, managing and boosting reviews, and providing a ticketing platform for responsive customer communications. It also includes functionalities for business listings, messaging, and location page optimization, all aimed at improving communication and boosting local search presence.

Reputation stands out for its advanced cloud-based solutions, including social publishing, social listening, and prescriptive AI. The centralized inbox feature allows businesses to collect, track, and respond to feedback efficiently. Insights & Analysis tools help break down customer feedback in real-time, enabling businesses to analyze trends and prioritize actions. Additionally, Competitive Intelligence provides insights into competitors, helping businesses understand their market position.

Reputation’s platform is designed to drive in-store traffic, improve communication, and enhance local SEO. It’s an ideal solution for businesses looking to manage their online reputation proactively, increase their digital footprint, and foster stronger relationships with customers.