SurePayroll Reviews

& Product Details

What is SurePayroll?

SurePayroll, a service by Paychex, is designed to streamline payroll and HR solutions for small businesses and households. The online platform, accessible via a mobile app, supports various payroll types, including general business and household/nanny, facilitating payroll processing on the go and providing easy access to compliance resources such as HR and business forms.

A notable feature is the choice between full-service and self-service payroll options, both allowing unlimited payroll runs with no setup fees. The full-service option stands out with a guarantee of error-free tax filing, supported by a readily available customer service team.

Beyond payroll, SurePayroll offers a suite of HR services to aid businesses in maintaining compliance and competitiveness. This includes offering workers’ compensation insurance with flexible payment options, transparent 401(k) plans tailored for small businesses, affordable healthcare solutions, and pre-employment screening services.

Best For

Small Business Payroll Software

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Paychex
Located In
United States
Website
surepayroll.com

Show more Show less

SurePayroll Pricing

Starting from:

Custom

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

SurePayroll is currently offering a limited-time promotion for its Full-Service payroll product. New customers can avail themselves of a 30-day free trial, followed by a 50% discount on the service for the next four months. For detailed pricing and plans, potential clients are encouraged to visit the website and request an instant payroll quote by providing their payroll type, name, email, and phone number.

SurePayroll Features

Direct Deposit
Wage Garnishment
Reporting and Dashboards
Benefits Manager
Mobile App
Scalability
Time Off Accrual
Tax Calculation

Additional Features

Tax Compliance
Employee Database
Employee Onboarding
W-2 Preparation
Real Time Reporting
Access Controls/Permissions
Reporting/Analytics
Employee Self Service
For Small Businesses
Employee Benefits Administration
Web-based Deployment
Benefits Management
Employee Management
Payroll Management
Document Storage
Retirement Plan Management
Health Insurance Administration
Multi-Location
Multi-State
Time Off Management
Check Printing
Sick Leave Tracking
Third Party Integrations
For Accountants
Employee Portal
Payroll Reporting
Reminders
Self Service Portal
Leave Tracking
Vacation/Leave Tracking
Employee Profiles
Compensation Management
Applicant Tracking
Reporting & Statistics
401(k) Tracking

Additional Features Show Less Features

Global Buzz: SurePayroll at a glance

4.1

Global Average Score

Score4.10/5

Reviews13,466

Ease of Use

Many users appreciate SurePayroll’s user-friendly interface. It’s designed to simplify payroll processes, making it accessible for those with limited experience in payroll management.
Automated Tax Filing

SurePayroll automatically handles federal, state, and local tax filings, reducing the administrative burden and ensuring compliance. This feature is consistently praised for its accuracy and reliability.
Affordable for Small Businesses

SurePayroll is cost-effective compared to larger competitors like QuickBooks and ADP, particularly for small businesses or household employers.
Good Customer Support

Users have mentioned that SurePayroll’s support is responsive and helpful when they need assistance. Customer service often resolves issues quickly and efficiently.
Flexibility with Contractor Payments

SurePayroll offers streamlined processes for managing contractor payments and generating forms like W-2s and 1099s.

Customer Support Issues

While some users report positive experiences, others have encountered unhelpful customer service, particularly when resolving complex issues or canceling the service. Long wait times and unresponsive staff have been noted.
Limited Time for Corrections

There are complaints about a short window (30 seconds) to reverse payroll errors, which can lead to inaccuracies if users don’t catch mistakes quickly.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.