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Unitel

Tekpon Score
9

Unitel Reviews

& Product Details

What is Unitel?

Unitel is a virtual phone system designed to enhance business communications, particularly for remote work environments. It allows users to set up local, toll-free, or custom vanity numbers that can be used on any device, adding a professional touch to business calls. This system is ideal for separating business from personal calls and voicemails on a personal phone.

Unitel impresses callers with custom greetings and call routing to available employees or voicemail messages, ensuring that every call is handled professionally. The platform supports working from various locations, enabling calls on laptops, messaging from tablets, and joining meetings from smartphones.

Unitel is also known for its exceptional customer support, providing real human assistance rather than automated services. This focus on customer service is a significant aspect of Unitel’s appeal, as evidenced by positive customer testimonials. Unitel is suitable for businesses of all sizes, from solo entrepreneurs to growing companies, offering a scalable solution for modern business communication needs.

Best For

Private branch exchange (PBX) with fax forwarding
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    UniTel Voice

  • Located In

    United States

  • Website

    unitelvoice.com

Starting from:

$9.99 /month

Pricing Model: Subscription

Pricing Details:

Unitel offers four pricing plans: 'Start-Up' at $9.99/month with 500 minutes and 3 users, 'Unlimited' at $24.99/month with unlimited minutes and users, 'Office' at $29.99/month with unlimited minutes and 3 users (additional users at $9.99 each), and 'Office-Plus' at $99.99/month with added video conferencing and screen sharing features. All plans include a 30-day risk-free trial.

  • Automated Attendant
  • Call Conferencing
  • Call Routing
  • Call Screening
  • SIP Trunking
  • Interactive Voice Response
  • Business Text Messaging

Additional Features

  • Call Transfer
  • Voicemail Transcription
  • Virtual Extensions
  • Mobile Access
  • Role-Based Permissions
  • Virtual Call Center
  • On-Demand Recording
  • Employee Directory
  • Video Conferencing
  • Call Reporting
  • Call Logging
  • Collaboration Tools
  • Conferencing
  • Voice Mail
  • Call Recording
  • Real Time Reporting
  • Communication Management
  • Caller ID
  • Activity Dashboard
  • Call Tracking
  • Ring Groups
  • Fax Management
  • PBX

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