Upland Rant & Rave
Upland Rant & Rave Reviews
& Product DetailsWhat is Upland Rant & Rave?
Upland Rant & Rave is a customer engagement software that empowers organizations to capture, analyze, and act on customer feedback in real time. By collecting insights across various channels like email, SMS, web, app, and chat, businesses can make informed decisions and predict customer behavior using sentiment analysis.
The software offers data analysis, visualizations, and personalized taxonomies to transform feedback into actionable insights. With a focus on various industries like retail, finance, housing, utilities, and travel, it helps companies improve customer experiences, reduce operational costs, and address customer needs promptly.
Automated alerts ensure timely responses and frontline engagement tools enable organizations to engage with customers in a gamified and personalized manner. By proactively communicating with customers and capturing emotions, the platform enables brands to deliver exceptional service and foster genuine connections.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Upland Software
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Located In
United States
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Website
uplandsoftware.com
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Upland Rant & Rave does not provide publicly available pricing. Users are required to request a demo in order to receive a personalized quote.
- Sentiment Analysis
- Engagement Tracking
- Feedback Management
- Negative Feedback Management
- Customer Segmentation
- Customer Database
- Customer Engagement
- Customer Experience Management
- Workflow Management
- Collaboration Tools
Additional Features
- Real-time feedback
- Data visualization
- Customer recovery
- Frontline engagement
- Feedback collection
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