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Upland Rant & Rave Reviews for 2025

Customer engagement software that turns insight into action
Tekpon Score:
4.2/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is Upland Rant & Rave?

Upland Rant & Rave is a customer engagement software that empowers organizations to capture, analyze, and act on customer feedback in real time. By collecting insights across various channels like email, SMS, web, app, and chat, businesses can make informed decisions and predict customer behavior using sentiment analysis.

The software offers data analysis, visualizations, and personalized taxonomies to transform feedback into actionable insights. With a focus on various industries like retail, finance, housing, utilities, and travel, it helps companies improve customer experiences, reduce operational costs, and address customer needs promptly.

Automated alerts ensure timely responses and frontline engagement tools enable organizations to engage with customers in a gamified and personalized manner. By proactively communicating with customers and capturing emotions, the platform enables brands to deliver exceptional service and foster genuine connections.

Found in these Categories

Best For

  • Small Business
  • Medium Business
  • Large Enterprise

Upland Rant & Rave Pricing

Starting From: Custom
Pricing Model: Subscription
Upland Rant & Rave does not provide publicly available pricing. Users are required to request a demo in order to receive a personalized quote.
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Free Version

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Upland Rant & Rave Features

  • Sentiment Analysis
  • Engagement Tracking
  • Feedback Management
  • Negative Feedback Management
  • Customer Segmentation
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Workflow Management
  • Collaboration Tools
  • Real-time feedback
  • Data visualization
  • Customer recovery
  • Frontline engagement
  • Feedback collection

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Upland Rant & Rave Company Details

Company Name

Upland Software

Headquarters

United States

Website

uplandsoftware.com

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