HubSpot Service Hub

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HubSpot Service Hub Reviews

& Product Details

What is HubSpot Service Hub?

HubSpot Service Hub is a user-friendly cloud-based help desk software integrated with all Hubspot products and that makes handling customer complaints easier. Essentially what the software does is connect all your contacts to the Hubspot CRM platform in order to deliver fast and easy support, retain customers and increase your customer base.


Best For

Customer service software that puts customers 1st.

Recommended For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal


  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux


  • Company Name

    HubSpot, Inc.

  • Located In

    United States

  • Website

HubSpot Service Hub Pricing

Starting from:

$50 /month

Pricing Model: Subscription

Pricing Details:

Hubspot Service Hub offers a free version of the service for all companies that wish to test the product before they move on to a more advanced version. Monthly or annual pricing is available upon request.

See HubSpot Service Hub Coupons

HubSpot Service Hub Features

  • Activity Dashboard
  • Task Management
  • Support Ticket Management
  • Transcripts/Chat History
  • User Management
  • Virtual Assistant
  • Website Visitor Tracking
  • Reporting & Statistics
  • Rules-Based Workflow
  • Real-Time Monitoring
  • Queue Management
  • Prioritization
  • Performance Management
  • Offline Form
  • Multi-Channel Management
  • Live Chat
  • Issue Management
  • Interaction Tracking
  • Incident Management
  • Inbox Management
  • Help Desk Management
  • Self Service Portal
  • SMS Messaging
  • Full Text Search
  • Feedback Management
  • Email Management
  • Customer Database
  • Contract/License Management
  • Alerts/Escalation
  • Access Controls/Permissions
  • Appointment Management
  • Auto-Responders
  • Automated Routing
  • Call Routing
  • Collaboration Tools
  • Communication Management
  • Contact Management

Additional Features

  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • CRM
  • Calendar Management
  • Canned Responses
  • Categorization/ Grouping
  • Client Management
  • Contact Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Employee Management
  • Engagement Tracking
  • Event-Triggered Actions
  • Geotargeting
  • Health Score
  • Knowledge Base Management
  • Knowledge Management
  • Macros/Templated Responses
  • Meeting Management
  • Mobile Access
  • Multi-Language
  • NPS of Customers
  • Onboarding
  • Pipeline Management
  • Proactive Chat
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Survey/ Poll Management
  • Surveys & Feedback
  • Usage Tracking/ Analytics
  • Voice Mail
  • Workflow Configuration
  • Workflow Management

HubSpot Service Hub vs. Similar Products


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Gainsight CS

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Higher net revenue retention and greater product adoption.

HubSpot Service Hub

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Customer service software that puts customers 1st.

Help Scout

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HubSpot Service Hub Integrations

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