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Userpilot Reviews

& Product Details

What is Userpilot?

Userpilot is a tool that enables product teams to deliver personalized in-app experiences throughout the user journey, aiming to boost growth metrics. It offers features for tracking and analyzing product growth, increasing user engagement, and gathering qualitative user feedback at scale.

Userpilot focuses on four stages: Activation (new user onboarding), Adoption (secondary feature usage), Retention (product stickiness), and Expansion (growth opportunities and upsells). It provides analytics and insights to understand feature usage and track performance toward growth goals.

The engagement layer allows for the design of customizable UI patterns to enhance activation, feature engagement, and customer retention. Microsurveys can be conducted in-app to collect user feedback, which can be analyzed and used to optimize the product experience.

Userpilot caters to various roles and objectives, including user onboarding, product adoption, customer retention, account expansion, in-app marketing, self-service scaling, product growth experiments, product marketing, product management, and UX design.

Best For

Product user experience software for product & UX teams.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name


  • Located In

    United States

  • Website

Starting from:

$299 /month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Userpilot offers three pricing plans: Starter ($249/month or $299/month), Growth (contact for pricing), and Enterprise (contact for pricing). The plans vary in features, such as user limits, team members, analytics, feedback, integrations, and support. Users can choose a plan based on their monthly active users, and a 14-day trial is available. Plans can be canceled at any time without any questions asked.

  • Account Alterts
  • Account Management
  • Activity Dashboard
  • Churn Management
  • Communication Management
  • Customer Database
  • Customer Engagement
  • Customer Segmentation
  • Drag & Drop
  • Engagement Tracking
  • Event Triggered Actions
  • In-app Training
  • Knowledge Base Management
  • Monitoring
  • Multi-Language
  • NPS of Customers
  • Onboarding
  • Reporting/Analytics
  • Self Service Portal
  • Usage Tracking/Analytics

Additional Features

  • AB Testing
  • API
  • Activity Tracking
  • Behavior Tracking
  • Configurable Workflow
  • Content Creation
  • Content Library
  • Customer Management
  • Customizable Branding
  • Gamification
  • Interactive Content
  • Issue Tracking
  • Performance Metrics
  • Real Time Analytics
  • Progress Tracking
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Search/Filter
  • Self Service Tools
  • Single Sign On
  • Surveys & Feedback
  • Third Party Integrations
  • Usability Testing
  • User Journeys
  • User Management
  • Visual Analytics
  • User Onboarding
  • User Research Analysis


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