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WhatsApp Reviews for 2025

Real-time customer communications management software
Tekpon Score:
4.6/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is WhatsApp?

WhatsApp is a widely used messaging application that has fundamentally transformed the way people communicate globally.

The software offers a range of features, including text messaging, voice and video calls, group chats, and the ability to share images, documents, user locations, and other media. Its end-to-end encryption ensures that only the communicating users can read the messages, thereby offering a high level of security and privacy for its users.

The application is available on various platforms, including iOS, Android, and desktop, making it accessible to a broad user base.

The benefits of WhatsApp are manifold. It facilitates seamless communication across borders without incurring SMS charges, making it an economical choice for international communication. Its user-friendly interface and instant notification system ensure that users are always up-to-date with their conversations. Additionally, its group chat feature allows for efficient coordination and information sharing among teams or social groups.

WhatsApp is indispensable for individuals seeking a reliable and cost-effective way to stay in touch with friends and family worldwide. It’s also increasingly used by businesses for customer service, marketing, and internal communication, demonstrating its versatility across different use cases.

Found in these Categories

Best For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Personal

WhatsApp Pricing

Starting From: Custom
Pricing Model: Subscription
WhatsApp Business offers two main products: the WhatsApp Business App, which is free and designed for small businesses to manage customer conversations, and the WhatsApp Business Platform for medium to large businesses that require programmatic access to communicate with customers at scale. Pricing details vary based on usage and the specific needs of the business.
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Free Version

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WhatsApp Features

  • API
  • Activity Dashboard
  • File Sharing
  • Mobile Access
  • Multi-Channel Communication
  • Personalization
  • Batch Communications
  • Canned Responses
  • On-Demand Communications
  • Third-Party Integrations
  • Alerts/Notifications
  • Interaction Tracking
  • Audio Calls
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Video Support
  • Video Conferencing
  • Autoresponders
  • Chat/Messaging
  • Multi-Language
  • Real-Time Chat
  • Collaboration Tools

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WhatsApp Company Details

Company Name

WhatsApp LLC

Headquarters

United States

Website

www.whatsapp.com

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