Zoom Reviews for 2025
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What is Zoom?
Zoom is a scalable, cloud-based video conferencing and web conferencing platform enabling online meetings, webinars, file sharing, instant messaging, and group messaging for users in companies of all sizes.
Zoom Meetings are easy, reliable, and secure, providing HD video, audio, and content sharing across everything from your mobile and desktop devices to telephones and conference room systems. Special features include cloud and local recording with transcripts and multi-user annotation capabilities via screen share. Easy access with one click, chat across platforms and share files, all with encrypted, compliant settings for extra security.
Found in these Categories
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
Zoom Alternatives
Zoom Pricing
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Zoom Features
- Auto Framing
- Automatic Transcription
- Chat
- HD Video/Audio
- Mobile App
- File transfer
- Multiple Webcam Capabilities
- Polls/Voting
- Presentation Streaming
- Recording
- Scheduling
- Screen Sharing
- User Profiles
- Video & Audio Calling
- Whiteboard
- Subtitles & Closed Captions
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Annotations
- Attendance Management
- Attendee Management
- Audience Engagement
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Conferencing
- Contact Management
- Content Management
- Customizable Branding
- Customizable Templates
- Desktop / Browser Sharing
- Discussions / Forums
- Document Management
- Document Storage
- Drag & Drop
- Electronic Hand Raising
- Email Management
- Email Reminders
- Event Management
- Event Scheduling
- Host Controls
- Internal Meetings
- Live Chat
- Meeting Management
- Meeting Room Booking
- Mobile Screen Sharing
- Multi-Participant Screen Sharing
- Multiple Camera Feeds
- Multistreaming
- On-Demand Recording
- On-Demand Webcasting
- Presentation Tools
- Presenter Control Management
- Private Chat
- Productivity Tools
- Real-Time Editing
- Real-Time Screen Sharing
- Real-Time Chat
- Real-time Broadcasting
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Search/Filter
- Session Recording
- Single Sign On
- Social Media Streaming
- Split/Multi-Screen
- Targeted / Locked Screen Sharing
- Third-Party Integrations
- Time Zone Tracking
- Two-Way Audio & Video
- User Management
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Layouts/Views
- Video Streaming
- Virtual Backgrounds
User Sentiment - Zoom Reviews
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High-Quality Video and Audio
Users consistently praise Zoom’s clear audio and video quality, even with large groups. The platform’s stability, even under varying internet conditions, has made it a top choice for remote work and virtual events.
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User-Friendly Interface
Zoom’s interface is intuitive and straightforward, allowing new users to navigate its features quickly. This ease of use has made it accessible to many users, from business professionals to students.
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Flexible Meeting Options
Zoom provides versatile options for scheduling and joining meetings, with desktop and mobile access support. Users appreciate the ability to customize their meetings with settings like breakout rooms, recording options, and virtual backgrounds.
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Scalability for Large Events
Zoom’s capacity to handle large meetings and webinars (up to thousands of participants) is a frequently mentioned advantage. Businesses and educators find this particularly useful for large-scale presentations, training sessions, and conferences.
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Continuous Feature Updates
Zoom regularly updates its platform with new features and improvements, often in response to user feedback. Users highly value enhancements like improved security, additional collaboration tools, and virtual meeting effects.
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Security and Privacy Concerns
Although Zoom has improved its security features, such as end-to-end encryption, some users are still cautious due to past privacy issues. Continued transparency and security updates are necessary to maintain user trust.
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Occasional Performance Issues
Some users on older or lower-end devices report occasional performance lags or overheating when using Zoom, especially with video backgrounds or large meetings.
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High Data Usage
Users with limited internet bandwidth sometimes find Zoom’s data usage relatively high, impacting connectivity quality in locations with weaker internet infrastructure.
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Limited Customization of the Free Plan
While offering substantial functionality, the free plan has a 40-minute limit on group meetings, which some users find restrictive. More flexible limits could make the platform more appealing for smaller teams and individuals.
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Complexity in Large-Scale Administration
While Zoom is generally user-friendly, some administrators of large organizations find it challenging to manage user settings, permissions, and analytics effectively across a significant user base.
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Zoom Company Details
Company Name
Zoom Video Communications, Inc.
Headquarters
United States
Website
zoom.us
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