Zoom Reviews

& Product Details

What is Zoom?

Zoom is a scalable, cloud-based video conferencing and web conferencing platform enabling online meetings, webinars, file sharing, instant messaging, and group messaging for users in companies of all sizes.

Zoom Meetings are easy, reliable, and secure, providing HD video, audio, and content sharing across everything from your mobile and desktop devices to telephones and conference room systems. Special features include cloud and local recording with transcripts and multi-user annotation capabilities via screen share. Easy access with one click, chat across platforms and share files, all with encrypted, compliant settings for extra security.

Best For

Bring teams together, and reimagine workspaces.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Zoom Video Communications, Inc.
Located In
United States
Website
zoom.us

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Zoom Pricing

Starting from:

Custom

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

Zoom pricing varies based on how you intend to use the software. Zoom is free for individuals hosting 40-minute meetings with fewer than 100 participants but starts from $10/user/month for a phone plan and $14.99/month for video calling. For 10 or 100+ licensed business users, Zoom Business and Zoom Enterprise cost $19.99/license/month and allow 300 or 500 participants to join meetings for 30 hours at a time. You can find all their pricing plans on their website.

Zoom Features

Auto Framing
Automatic Transcription
Chat
HD Video/Audio
Mobile App
File transfer
Multiple Webcam Capabilities
Polls/Voting
Presentation Streaming
Recording
Scheduling
Screen Sharing
User Profiles
Video & Audio Calling
Whiteboard
Subtitles & Closed Captions

Additional Features

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Annotations
Attendance Management
Attendee Management
Audience Engagement
Calendar Management
Collaboration Tools
Commenting/Notes
Communication Management
Conferencing
Contact Management
Content Management
Customizable Branding
Customizable Templates
Desktop / Browser Sharing
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Electronic Hand Raising
Email Management
Email Reminders
Event Management
Event Scheduling
Host Controls
Internal Meetings
Live Chat
Meeting Management
Meeting Room Booking
Mobile Screen Sharing
Multi-Participant Screen Sharing
Multiple Camera Feeds
Multistreaming
On-Demand Recording
On-Demand Webcasting
Presentation Tools
Presenter Control Management
Private Chat
Productivity Tools
Real-Time Editing
Real-Time Screen Sharing
Real-Time Chat
Real-time Broadcasting
Remote Access/Control
Remote Support
Reporting & Statistics
Role-Based Permissions
SSL Security
Search/Filter
Session Recording
Single Sign On
Social Media Streaming
Split/Multi-Screen
Targeted / Locked Screen Sharing
Third-Party Integrations
Time Zone Tracking
Two-Way Audio & Video
User Management
Video Call Recording
Video Chat
Video Conferencing
Video Layouts/Views
Video Streaming
Virtual Backgrounds

Additional Features Show Less Features

Global Buzz: Zoom at a glance

4.3

Global Average Score

Score4.30/5

Reviews7,816,189

High-Quality Video and Audio

Users consistently praise Zoom’s clear audio and video quality, even with large groups. The platform’s stability, even under varying internet conditions, has made it a top choice for remote work and virtual events.
User-Friendly Interface

Zoom’s interface is intuitive and straightforward, allowing new users to navigate its features quickly. This ease of use has made it accessible to many users, from business professionals to students.
Flexible Meeting Options

Zoom provides versatile options for scheduling and joining meetings, with desktop and mobile access support. Users appreciate the ability to customize their meetings with settings like breakout rooms, recording options, and virtual backgrounds.
Scalability for Large Events

Zoom’s capacity to handle large meetings and webinars (up to thousands of participants) is a frequently mentioned advantage. Businesses and educators find this particularly useful for large-scale presentations, training sessions, and conferences.
Continuous Feature Updates

Zoom regularly updates its platform with new features and improvements, often in response to user feedback. Users highly value enhancements like improved security, additional collaboration tools, and virtual meeting effects.

Security and Privacy Concerns

Although Zoom has improved its security features, such as end-to-end encryption, some users are still cautious due to past privacy issues. Continued transparency and security updates are necessary to maintain user trust.
Occasional Performance Issues

Some users on older or lower-end devices report occasional performance lags or overheating when using Zoom, especially with video backgrounds or large meetings.
High Data Usage

Users with limited internet bandwidth sometimes find Zoom’s data usage relatively high, impacting connectivity quality in locations with weaker internet infrastructure.
Limited Customization of the Free Plan

While offering substantial functionality, the free plan has a 40-minute limit on group meetings, which some users find restrictive. More flexible limits could make the platform more appealing for smaller teams and individuals.
Complexity in Large-Scale Administration

While Zoom is generally user-friendly, some administrators of large organizations find it challenging to manage user settings, permissions, and analytics effectively across a significant user base.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.