11Sight
11Sight Reviews
& Product DetailsWhat is 11Sight?
11Sight is an innovative communication platform designed to enhance customer engagement through video, voice, and chat solutions. It empowers businesses to connect with their clients instantly, offering a personal touch that is often missing in digital interactions.
The platform is particularly beneficial for sales and customer support teams, enabling them to provide immediate assistance and improve overall service levels. With features that facilitate one-click browser-based calling, it removes barriers to communication, allowing for a seamless exchange between companies and their customers without the need for downloads or installations.
The benefits of using 11Sight include increased conversion rates, improved customer satisfaction, and deeper customer relationships. This is because the software allows for real-time interactions, which can significantly enhance the buying experience and resolve issues efficiently.
Ideal use cases for 11Sight span across various industries, such as real estate, healthcare, education, and e-commerce, wherever direct communication can influence decision-making.
By integrating 11Sight, businesses can offer an unparalleled customer experience, adapting to the modern consumer’s expectations for quick and easy communication channels.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
11Sight Inc.
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Located In
United States
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Website
11sight.com
Starting from:
$30 /seat/month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
11Sight offers three pricing plans: Starter at $30/seat/month, Premium at $50/seat/month, and Enterprise with custom pricing. Starter includes one e-line and one e-room, while Premium adds link tracking and integrations. Enterprise provides unlimited integrations, recording, analytics, and a dedicated account manager.
- Automatic Transcription
- Chat
- Dynamic Presentation
- File transfer
- HD Video/Audio
- Mobile App
- Polls/Voting
- Presentation Streaming
- Recording
- Scheduling
- Screen Sharing
- Subtitles & Closed Captions
- User Profiles
- Video & Audio Calling
Additional Features
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- API
- Appointment Scheduling
- Archiving & Retention
- Automatic Call Distribution
- Brand Management
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scoring
- Call Screening
- Call Scripting
- Call Tracking
- Call Transcription
- Call Transfer
- Call Whispering
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Conferencing
- Contact Database
- Conversion Tracking
- CRM
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Employee Activity Monitoring
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- Forms Management
- Geotargeting
- Group Messaging
- HD Audio/Video
- Host Controls
- Human Handover
- Interaction Tracking
- IVR
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Verification/Validation
- Meeting Management
- Mobile Access
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multi-User Collaboration
- Offline Form
- On-Demand Recording
- On-Demand Webcasting
- Online Voice Transmission
- Performance Metrics
- Personalization
- Presentation Tools
- Private Chat
- Proactive Chat
- Prospecting Tools
- Real-Time Analytics
- Real-Time Chat
- Real-time Conversations
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Sales Trend Analysis
- Scheduled Recording
- Single Sign On
- SIP Trunking
- Social Media Integration
- Softphone
- Third-Party Integrations
- Time Zone Tracking
- Transcripts/Chat History
- User Management
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Management
- Video Streaming
- Virtual Backgrounds
- Voice Mail
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